Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
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- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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The bureaucratic language makes everything so confusing. I spent weeks trying to figure out if I needed to apply for something different when I kept seeing 'involuntary unemployment insurance' mentioned everywhere. Turns out it's just what we all call unemployment benefits. NYS Department of Labor really needs to simplify their terminology!
Totally agree! Half the stress of filing comes from trying to decode what they're actually asking for.
As someone who recently went through the same process, I can confirm that "involuntary unemployment insurance" is just the official NYS Department of Labor term for regular unemployment benefits when you lose your job through circumstances beyond your control. The key word here is "involuntary" - it means you didn't choose to leave your job. Since you were laid off from your retail position, your job separation was definitely involuntary, so you're already receiving exactly what that terminology refers to. The Department uses this language to distinguish from cases where someone voluntarily quits without good cause (which typically disqualifies you from benefits). You're all set and not missing out on any additional programs!
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Had something similar happen last year when I was laid off from my retail job. Turned out they needed me to verify my last day of work because my employer reported a different date than what I put on my application. Once I submitted the correct documentation it cleared up in about a week. Keep trying to get through to someone - the phone system is terrible but eventually you'll reach a real person who can tell you exactly what they need.
I went through this exact same situation about 6 months ago. The "active issues" turned out to be related to my previous employer not responding to their request for wage verification. What finally worked for me was contacting my state assemblyperson's office - they have dedicated staff who can reach out to the Department of Labor on your behalf. It sounds crazy but I got a call back within 2 days after weeks of getting nowhere on my own. You can find your assemblyperson on the NY State Assembly website. Also, try calling right at 8am when the phone lines open - that's when I finally got through. Don't give up, these issues are usually resolvable once you can actually talk to someone who can see what's in your file.
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Just a heads up - even if you meet the monetary requirements, you still need to be unemployed through no fault of your own and meet the weekly job search requirements. The earnings threshold is just the first hurdle, not the only one for getting approved.
Thanks everyone for the helpful info! I'm feeling much more confident about applying now. One follow-up question - when they calculate your base period quarters, do they use the calendar quarters (Jan-Mar, Apr-Jun, etc.) or is it based on when you actually started working? I started my job in March so I'm trying to figure out which quarters would count for me.
They use calendar quarters, not when you started working. So Jan-Mar is Q1, Apr-Jun is Q2, Jul-Sep is Q3, and Oct-Dec is Q4. Your base period would typically be the first four of the last five completed quarters before you file your claim. Since you started in March, your earnings from March would count toward Q1, and so on. The NYS Department of Labor website has a base period calculator that can help you figure out exactly which quarters apply to your situation.
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I've been tracking this data too since I'm also on unemployment. According to the most recent Bureau of Labor Statistics report, the national unemployment rate is sitting at 3.7% as of December 2024. New York is at 4.2%, so we're about half a percentage point above the national average. What's interesting is that different regions within NY vary quite a bit - NYC metro area tends to be closer to the national average while upstate areas can be higher. If you're looking for more detailed breakdowns, the NYS Department of Labor releases monthly reports that include county-level data. Hang in there - 6 months is tough but the job market does seem to be slowly improving based on the trend data.
This is really helpful data, thank you! The county-level breakdown sounds useful - do you happen to know if the NYS Department of Labor reports also include industry-specific unemployment rates? I'm wondering if certain sectors are hit harder than others right now, which might explain why some of us are struggling more even when the overall numbers don't look that bad.
Sean Matthews
CONTACT YOUR STATE ASSEMBLY PERSON!!!!!!! This is literally what they're there for. Mine helped me and my claim was fixed in 8 days.
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Giovanni Moretti
I'm going through the exact same thing right now! Got my ID.me verification confirmed on 10/15 and still nothing. It's been 11 days and I'm starting to panic about my bills. From reading all these comments it sounds like there's no consistency at all - some people get paid in 4 days, others wait months. The fact that there's no communication about what's happening or how long to expect is the worst part. I'm definitely going to try contacting my assembly person tomorrow and if that doesn't work I might have to check out that claimyr service people keep mentioning. This whole system is absolutely broken.
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