New York Unemployment

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call
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Ask the community...

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The whole overpayment system is such a mess!! They send these scary letters but don't explain anything clearly. I had a friend who got one and it turned out to be NYS Department of Labor's mistake but she still had to fight for months to prove it. Keep all your documentation from when you filed - pay stubs, work search logs, everything.

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Jason Brewer

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Agreed, the notices are deliberately confusing. Most people just panic and start paying without understanding their rights.

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I went through this exact same situation last year with a $3,200 overpayment notice. The key thing is to act fast - you have 60 days from the notice date to request a waiver hearing. Don't ignore it hoping it will go away! I filled out Form IA 735.1 (Request for Waiver of Recovery of Overpayment) and included detailed financial info showing I couldn't afford repayment without serious hardship. It took about 4 months but they did approve my waiver. The most important thing is proving it was "non-fault" - meaning you didn't intentionally provide false information. If you were just following what you thought were the correct procedures after being laid off, that's usually considered non-fault. Get started on that paperwork ASAP!

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Verified through ID.me on 8/19 but NY unemployment benefits still pending after 45 days - how much longer until release?

Finally got verified through ID.me after dealing with this for almost 45 days. Got the email confirmation yesterday (10/25) saying "You're verified" and that "an ID.me Trusted Referee verified your identity on 08/19/2021 during a live video call." I received the email at 9:19 AM in my inbox with the subject line "Confirmed: Identity verification complete." Here's the exact content of the email: "ID.me You're verified An ID.me Trusted Referee verified your identity on 08/19/2021 during a live video call. You may now access benefits and services with New York State Department of Labor and view your credential at any time in ID.me My Account. How did we do? Take a quick survey. Questions? We're here to help. Visit ID.me Support" The email clearly states I should now be able to access my benefits with New York State Department of Labor. There are even links at the bottom for a survey and support options. But my account still shows pending and no money has been released to me. I completed the verification exactly as required - did the live video call with a Trusted Referee and got official confirmation. Anyone know how long I should expect to wait from this point? I'm getting really desperate and can't keep calling that stupid phone line just to be hung up on. I've already been dealing with this for over a month and a half, and now even with the verification complete, I'm still waiting. My rent is due in a few days and I have no income coming in. Is there something else I need to do after the ID.me verification? The email makes it sound like it should be immediate access.

Sean Matthews

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CONTACT YOUR STATE ASSEMBLY PERSON!!!!!!! This is literally what they're there for. Mine helped me and my claim was fixed in 8 days.

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I'm going through the exact same thing right now! Got my ID.me verification confirmed on 10/15 and still nothing. It's been 11 days and I'm starting to panic about my bills. From reading all these comments it sounds like there's no consistency at all - some people get paid in 4 days, others wait months. The fact that there's no communication about what's happening or how long to expect is the worst part. I'm definitely going to try contacting my assembly person tomorrow and if that doesn't work I might have to check out that claimyr service people keep mentioning. This whole system is absolutely broken.

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StarStrider

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The bureaucratic language makes everything so confusing. I spent weeks trying to figure out if I needed to apply for something different when I kept seeing 'involuntary unemployment insurance' mentioned everywhere. Turns out it's just what we all call unemployment benefits. NYS Department of Labor really needs to simplify their terminology!

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Totally agree! Half the stress of filing comes from trying to decode what they're actually asking for.

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Donna Cline

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As someone who recently went through the same process, I can confirm that "involuntary unemployment insurance" is just the official NYS Department of Labor term for regular unemployment benefits when you lose your job through circumstances beyond your control. The key word here is "involuntary" - it means you didn't choose to leave your job. Since you were laid off from your retail position, your job separation was definitely involuntary, so you're already receiving exactly what that terminology refers to. The Department uses this language to distinguish from cases where someone voluntarily quits without good cause (which typically disqualifies you from benefits). You're all set and not missing out on any additional programs!

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StarSeeker

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Had something similar happen last year when I was laid off from my retail job. Turned out they needed me to verify my last day of work because my employer reported a different date than what I put on my application. Once I submitted the correct documentation it cleared up in about a week. Keep trying to get through to someone - the phone system is terrible but eventually you'll reach a real person who can tell you exactly what they need.

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NebulaNomad

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I went through this exact same situation about 6 months ago. The "active issues" turned out to be related to my previous employer not responding to their request for wage verification. What finally worked for me was contacting my state assemblyperson's office - they have dedicated staff who can reach out to the Department of Labor on your behalf. It sounds crazy but I got a call back within 2 days after weeks of getting nowhere on my own. You can find your assemblyperson on the NY State Assembly website. Also, try calling right at 8am when the phone lines open - that's when I finally got through. Don't give up, these issues are usually resolvable once you can actually talk to someone who can see what's in your file.

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Just a heads up - even if you meet the monetary requirements, you still need to be unemployed through no fault of your own and meet the weekly job search requirements. The earnings threshold is just the first hurdle, not the only one for getting approved.

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Oliver Becker

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Thanks everyone for the helpful info! I'm feeling much more confident about applying now. One follow-up question - when they calculate your base period quarters, do they use the calendar quarters (Jan-Mar, Apr-Jun, etc.) or is it based on when you actually started working? I started my job in March so I'm trying to figure out which quarters would count for me.

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