New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is a mess when unemployment spikes. Last time this happened in 2020 people waited months for payments. At least now it's just a few extra days instead of weeks or months.

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yeah i noticed this too, used to get my money tuesday now its thursday sometimes friday really annoying when you're budgeting

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I had trouble reaching NYS Department of Labor during peak unemployment but found this service called Claimyr at claimyr.com that helped me get through to an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when the phone lines were constantly busy.

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interesting, might check that out if I have issues with my next claim

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Yeah but when unemployment is low they also cut staff at NYS Department of Labor thinking they don't need as many people. Then when things get bad again they're understaffed and everything falls apart. It's a cycle.

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wait so when ARE federal unemployment taxes due?? I thought it was annual but someone told me quarterly

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FUTA taxes are due quarterly if the employer owes more than $500, otherwise annually. But again, this is separate from NYS Department of Labor wage reporting requirements for unemployment claims.

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Your employer is probably just trying to delay reporting to avoid paying higher unemployment insurance rates. The federal unemployment tax deadline has NOTHING to do with their obligation to report your wages to NYS Department of Labor for your claim. This is exactly the kind of bureaucratic BS that makes dealing with unemployment so frustrating!

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Ugh this is why I hate dealing with all this unemployment stuff. Too many different agencies and deadlines to keep track of.

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dont forget about people who get fired for stealing or fighting or showing up drunk. thats misconduct and disqualifies you completely. also if you quit to move somewhere else without having a job lined up first

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Thanks everyone. Sounds like my issue is probably the base period since I only started working in March. Going to try filing for the alternate base period and see what happens. Wish they made this stuff clearer from the start!

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Good luck! Make sure you have all your pay stubs ready when you request the alternate base period. It really does help to have documentation ready.

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File ASAP! The longer you wait the more money you lose. I made the mistake of waiting two weeks because I thought I wouldn't qualify and that was two weeks of benefits I'll never get back. NYS Department of Labor benefits are retroactive only to when you file your claim, not when you became unemployed.

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UGH the unemployment system is so confusing! Why don't they just have clear guidelines about this stuff? I've been going back and forth about filing for weeks because I can't figure out if getting fired for missing work means I'm disqualified or not. This whole thing is giving me anxiety.

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I totally get the anxiety but honestly the best thing you can do is just file. NYS Department of Labor will review your case and make the determination. At least then you'll know for sure instead of wondering.

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