New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Quick question - when u file ur weekly claim, are u saying YES to being ready, willing and able to work full time? If u say no to any of those, they won't pay u.

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Had almost the exact same issue earlier this year - approved but no payments for weeks. In my case, it turned out there was a "pending employer response" that was holding up everything, even though they never told me about it. The employer had 10 days to respond to my claim and apparently their response triggered some kind of review that froze my payments. Only found out when I finally got through to someone on the phone. Keep calling every day if you can - the system won't fix itself and they rarely proactively contact you about issues. Document everything you're reporting in your weekly claims too, just in case. Hope you get it sorted soon!

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My brother went through this exact thing and what really helped him was knowing the exact date his benefits would end so he could plan better. Like the other person said, check your my.ny.gov account for your benefit year dates. Also make sure you're doing everything possible with your job search requirements because you don't want any issues in these final weeks.

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Good point about the job search requirements. I've been keeping my log updated but I should probably step it up even more now.

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This whole 26-week thing seems so arbitrary. Like why not 30 weeks or something that gives people more time to find decent work? The job market is still tough in a lot of industries.

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I totally agree with you Emma. The 26-week limit was actually established decades ago when the job market was very different. Back then, unemployment was often more cyclical and temporary. Now with industry changes, remote work shifts, and longer hiring processes, it can definitely take longer to find comparable employment. Some states have looked at extending their base periods but it requires legislative changes and funding considerations. It's frustrating when you're doing everything right but the timeline doesn't match reality.

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I went through this exact same situation in December and it was nerve-wracking! After reading through all these comments, I'd definitely recommend double-checking that final ID.me authorization step that Joy mentioned - that seems to trip up a lot of people. In my case, I waited the full 14 days and my benefits were automatically released on day 13 with full backpay for all the weeks I had certified during the wait. The key things that helped me stay sane during the wait: 1) Keep certifying weekly no matter what, 2) Screenshot everything for your records, and 3) Check your account daily around 6am when they tend to update things. Hang in there - most people do get through this process successfully, even though the waiting is brutal when you need the money!

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This is really helpful advice, especially the tip about checking at 6am when they update things! I've been checking randomly throughout the day but never thought about timing it. I'm definitely going to go back and make sure I completed that final authorization step with ID.me - after reading all these comments it sounds like that's where a lot of people get stuck. It's reassuring to hear that you got your backpay for all the weeks you certified during the wait period. I'll keep my fingers crossed that mine processes within the 14 days like yours did!

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I'm going through the exact same thing right now! Just finished my ID.me verification 3 days ago and I'm already anxious about the wait. Reading through all these comments has been super helpful - I'm definitely going to go back and double-check that I completed the final authorization step everyone keeps mentioning. It's crazy how unclear that part of the process is! I've been calling nonstop but like everyone else, I can never get through to an actual person. The automated system just keeps telling me to wait for processing. Really hoping mine doesn't take the full 14 days since I'm already behind on bills, but at least now I know to keep certifying weekly and check my account at 6am. Thanks everyone for sharing your experiences - it helps to know I'm not alone in this frustrating process!

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Make sure you're doing everything right with your job search requirements too. If you're not logging enough job contacts or attending required workshops, that could affect your eligibility even before you hit the 26 week limit.

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I'm going through something similar - my benefit year ends in a few weeks and I'm really worried about what comes next. From what I've gathered reading through these responses, it sounds like the key is to file a new claim immediately when your benefit year expires, even if you haven't worked since your original claim. The system will figure out if you qualify for a new claim or if they can extend your current one for a few more weeks. I've been keeping detailed records of all my job search activities just in case, and honestly considering that Claimyr service someone mentioned since getting through to a real person at NYS DOL seems nearly impossible. This whole process is so stressful when you're already dealing with unemployment!

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You're absolutely right about filing immediately - I learned that the hard way when I waited a few days and it caused delays with my case. The detailed job search records are smart too since they can ask for those at any time. I've been using a spreadsheet to track every application, contact, and follow-up. It's definitely nerve-wracking not knowing exactly what will happen, but at least we're not alone in this situation. Hang in there!

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Don't give up! NY unemployment initially denied me claiming I had no earnings but I fought back and won

Just want to share my experience with the NY unemployment system from the last month. After getting laid off, I received this ridiculous letter claiming I wasn't eligible for benefits because - according to them - I didn't have any earnings after May 15th. Complete nonsense! I knew this was wrong since I'd been working consistently at the same company for over 2 years. The denial letter said I could appeal, which looked like a huge hassle with all these forms and waiting periods. Instead, I decided to file a completely new claim. Had to call in to finish it, which was frustrating. First agent was useless - kept saying "the system doesn't show your employment history" without even trying to help. I hung up and called again, but this time specifically asked for a level 2 specialist right away. This guy seemed more helpful and told me having two claims was causing problems. He promised to remove the first claim from the system... but guess what? He never did it. Called a third time and demanded a level 3 specialist. FINALLY someone who actually knew what they were doing! She was super apologetic and actually listened to me. I showed her the denial letter and she told me NOT to appeal because she could fix everything right there. Just got a new letter yesterday saying I'm approved with my correct weekly benefit amount! Bottom line: if you know the info they have is wrong, don't just accept a denial. Keep pushing until you talk to someone competent who can actually help you.

wait so did you have to send in pay stubs or anything to prove your employment? or did the level 3 person just fix it in their system?

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The level 3 person could actually see all my wage data in their system, it was just being ignored or filtered out somehow in the first claim. She fixed it without me needing to provide anything extra.

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This is exactly what I needed to hear right now! I'm dealing with a similar situation where they're saying I don't have enough qualifying wages even though I know I do. I've been going back and forth with the regular agents for weeks and getting nowhere. Definitely going to try your approach and specifically ask for someone with higher authority who can actually look at the system properly. Thanks for not giving up and sharing your experience - gives me hope that I can get this sorted out too!

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