New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is broken anyway. They want accurate numbers but their website crashes half the time when you try to file your weekly claim. How are we supposed to report accurately when their technology doesn't even work properly?? I've missed filing deadlines because of their technical issues and now they're questioning my claim status.

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I understand the frustration, but you can usually file late claims if you document the technical issues. NYS Department of Labor does accept proof of system outages as good cause for late filing. Screenshot any error messages and note the times when you tried to access the system.

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Wait, I'm confused about something. When they ask for work hours, do they mean just the hours I actually worked or also the hours I was scheduled but didn't work due to reduced shifts? My restaurant has been cutting everyone's hours and I'm not sure how to report this correctly on my weekly claims.

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You only report actual hours worked and wages earned. If you were scheduled but didn't work due to lack of business, those don't count as work hours. However, make sure you're still marking yourself as able and available for work if you're seeking full-time employment.

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Just wanted to say I understand how difficult this situation must be for you. Toxic work environments can really affect your mental health. Whatever you decide, make sure you're taking care of yourself too.

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Thank you, I really appreciate that. It's been affecting my sleep and everything. I just need to figure out the smartest way to handle this financially.

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Before you quit, document EVERYTHING. Keep emails, take photos if there are safety issues, get witness statements if possible. Also check if your company has an HR department or employee assistance program you haven't tried yet. Sometimes exhausting internal remedies first strengthens your case for good cause if you do end up quitting.

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That's really good advice about documentation. I haven't been keeping records but I should start immediately. HR hasn't been helpful so far but you're right that I should have a paper trail showing I tried.

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I had trouble reaching NYS Department of Labor to get details about my disqualification too. Kept getting busy signals and disconnected calls. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to explain exactly why I was disqualified and what my options were for appeal.

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Never heard of that before, is it legit? NYS Department of Labor phone system is definitely terrible though.

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Yeah it's real, they basically just help you get through the phone queue instead of waiting on hold forever. Saved me hours of trying to call.

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THE WHOLE SYSTEM IS DESIGNED TO DENY PEOPLE!! They make it so confusing on purpose so you give up and don't appeal. Don't let them win - file that appeal and fight it!

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I mean you're not wrong about it being confusing but sometimes people really don't qualify based on the rules

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The benefit calculator on the NYS Department of Labor website can give you an estimate if you have your wage information. But honestly, calling them directly is your best bet to get exact numbers. I know the phone lines are always busy though - I've been trying to reach them for weeks about my own claim issues. Someone mentioned a service called Claimyr that helps people get through to NYS Department of Labor agents faster. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be worth trying if you need answers quickly.

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Is that service legit? I'm desperate to talk to someone at NYS Department of Labor but I don't want to get scammed.

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I used it last month when I couldn't get through about my adjudication issue. It's not a scam - they just help you navigate the phone system to reach an actual person. Saved me hours of calling and getting hung up on.

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Just wait it out, the system will update eventually. I wouldn't stress too much about the exact amount until your claim is approved anyway.

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