New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

ugh the whole system is such a nightmare. took me 6 weeks to get my first payment because they kept asking for more documentation. make sure you answer every single message they send you or your claim will just sit there forever

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6 weeks?? I really can't wait that long for my rent. Is there any way to speed it up?

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The key is being super responsive to any requests from NYS Department of Labor and making sure you file your weekly claims on time every week. Even if your initial claim is still pending, you need to keep filing weekly or you'll lose benefits for those weeks. Also double-check that all your employer information is exactly correct when you file - any discrepancies can trigger adjudication which adds weeks to the process.

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It's interesting how that 1930s legislation still affects how we file our weekly claims today through NYS Department of Labor. The federal framework requires states to meet certain standards for eligibility and job search requirements, which is why the process is similar across different states but administered locally.

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I never realized the connection between that old law and why I have to do job searches every week for my UI claim. Makes more sense now.

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Just to add some context for your paper - FUTA established the 6% federal tax on employer payrolls that funds the unemployment system. States that meet federal requirements get a 5.4% credit, so they effectively only pay 0.6% to the federal government. This is how NYS Department of Labor gets the money to pay out benefits to claimants like us.

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Mei Lin

I had such a nightmare trying to get through to anyone at the IRS about this. Spent hours on hold multiple times. If you need to reach NYS Department of Labor about tax documents or anything else, I found this service called Claimyr that actually got me through to a real person. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration.

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Thanks for the tip! I might need to call about getting duplicate tax forms since I can't find my 1099-G anywhere.

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omg yes 2020 taxes were the worst!! i filed mine early and then had to amend when they changed the rules about unemployment not being taxable up to that amount, what a mess

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employers hate unemployment claims because it costs them money in the long run through higher taxes but thats their problem not yours... if they didnt want to pay unemployment taxes they shouldnt have laid people off

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Well, it's a bit more nuanced than that. Unemployment insurance is meant to be a safety net for situations exactly like legitimate layoffs. Employers understand this is part of doing business.

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Just to add - some employers try to classify terminations as 'voluntary quit' or 'misconduct' to avoid the impact on their experience rating. If that happens to anyone reading this, definitely appeal through NYS Department of Labor. You have rights in this process too.

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I was in a similar situation last year and had trouble reaching NYS Department of Labor when I had questions about my payment schedule. If you run into issues getting through to them, I found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of busy signals and dropped calls.

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Thanks for the tip! I'll keep that in mind if I need to call them about anything.

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Don't forget about the job search requirements too! You need to make at least 3 job contacts per week and keep a log or they can cut off your benefits. The NYS Department of Labor website has details about what counts as a valid job contact.

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