New York Unemployment

Pay nothing until a live NYDOL agent is on the phone with you.

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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$19.99 is charged only once a live NYDOL agent is on the phone with you.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Higher unemployment also means more job search requirements scrutiny. They're checking job search logs more carefully when there are lots of claimants. Make sure you're documenting everything properly because they're cracking down during high-volume periods.

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I'm going through the same thing right now - filed my claim 7 weeks ago and still waiting on adjudication. It's really frustrating because I keep hearing different timelines from different people. Some say it's normal during high unemployment periods, others say to be concerned if it goes past 6 weeks. Has anyone had success getting updates by calling the main number or is it better to try reaching out through the website? I'm trying to stay patient but my savings are running low and I need to know if there's anything I can do to speed up the process.

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I'm in a similar boat - 5 weeks pending adjudication here. From what I've been reading, calling is pretty much useless right now with the high volume. The wait times are insane and half the time you get disconnected. I've been checking the website daily but it just keeps saying "pending." Maybe try that Claimyr service that Libby mentioned? At this point I'm willing to try anything to get some movement on my case.

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Ugh the whole system is designed to screw over workers. Companies pay pennies into unemployment compared to what they save by fighting legitimate claims. Even if they lose the fight they've delayed your benefits for weeks. It's all about protecting corporate profits over helping people who lost their jobs through no fault of their own.

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so true! and meanwhile we're struggling to pay rent while they play these games

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I went through something similar and it's so stressful! One thing that helped me was requesting a phone hearing instead of just submitting documents - it gave me a chance to tell my side of the story directly to the adjudicator. Also, if you have any coworkers who were laid off at the same time or can verify it was budget cuts, their statements could really strengthen your case. The system is definitely frustrating but don't give up - most legitimate claims do get approved eventually.

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I remember when I was on unemployment last year, I had the same question about partial credit. It took me weeks to figure out that it was actually helping me transition back to full-time work. The NYS Department of Labor system is designed to encourage people to take whatever work they can find while still providing support. Just keep reporting your earnings honestly and you'll be fine.

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I went through the exact same confusion when I first started working part-time while on unemployment! The term "partial credit" is really misleading - it sounds like you're getting penalized, but it's actually the opposite. What they mean is that you're getting "partial" unemployment benefits because you're earning "partial" income from work. The NYS Department of Labor basically reduces your weekly benefit amount proportionally based on what you earned that week. So if you normally get $300/week in benefits but earned $100 working, they'll reduce your benefit payment but you'll still get something. It's their way of encouraging people to work whatever hours they can find while still providing support. Just keep reporting your earnings accurately each week and you'll be totally fine - you're doing everything right!

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The whole system is so frustrating! I remember when I filed it took 3 weeks just to get my determination letter, then another week before the money actually showed up in my account. Make sure your direct deposit info is correct or add even more time for a debit card to arrive in the mail.

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I'm going through the same thing right now - filed 10 days ago and still waiting. What helped me was calling the automated phone line (888-209-8124) which at least confirmed my claim was received and being processed. The recording mentions that first-time filers should expect 2-3 weeks before seeing payments. Also double-check that you've completed all the required steps in your online account - sometimes there are additional forms or identity verification that can hold things up. Hang in there, the waiting is definitely the hardest part!

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For anyone else reading this - the general rule is file immediately when you become unemployed. Don't wait to see if you'll get called back or find another job quickly. You can always stop claiming if your situation changes, but you can't usually get back those lost weeks if you file late.

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This is exactly why I wish NYS Department of Labor would send out clearer guidance when people get laid off or terminated. So many of us make the same mistake of waiting because we think the situation might be temporary. @Paolo Conti - definitely be honest about waiting to see if you'd get called back, but also emphasize that you were ready and available for work during that time. Sometimes they're more understanding if you can show you were actively job searching even while hoping to return to your previous employer. The worst thing you can do is not file at all, so you're still better off than if you'd waited even longer.

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