New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Here's what I learned after dealing with NYS Department of Labor for months - you need to meet the basic eligibility first: worked enough hours in your base period, lost work through no fault of your own, able and available for work, and actively job searching. The 'when' really depends on WHY you're unemployed. Layoffs = immediate eligibility. Firing for performance = usually eligible after adjudication. Quitting = very limited eligibility unless you can prove good cause. If you're having trouble reaching NYS Department of Labor to ask about your specific situation, I had success using claimyr.com - they help you get through to actual agents. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works.

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Thanks for the claimyr info! I've been dreading trying to call NYS Department of Labor because I heard the wait times are horrible.

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Wait, is that service legit? Seems too good to be true if they can actually get you through to someone at NYS Department of Labor.

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just wanted to add my experience - i was able to file immediately when i got laid off but it still took forever for my first payment because of some stupid adjudication thing. the whole process is such a nightmare honestly

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Adjudication delays are unfortunately common, especially if there are any questions about your separation from work. The key is to keep filing your weekly claims during the process.

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I had such a hard time getting through to NYS Department of Labor to ask about my benefit amount calculation. Spent hours on hold and kept getting disconnected. Finally found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent who explained everything. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration!

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How does that work exactly? I've been trying to reach someone for weeks about my benefit amount.

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They basically handle the calling process for you and get you connected to a live agent. Much easier than sitting on hold for hours.

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The whole NYS unemployment system is a joke. They make these calculations so complicated on purpose. I've been fighting with them for months over my benefit amount and they keep giving me the runaround. NOBODY at NYS Department of Labor can explain anything clearly!!

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I feel you on the frustration but the calculation formula is actually pretty straightforward once you understand it. The problem is they don't explain it well on their website.

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I've been trying to get through to someone at NYS Department of Labor for weeks about my claim status but the phone lines are always busy. Getting really frustrated with the lack of communication. Has anyone found a way to actually talk to a person there?

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I had the same problem with getting through on the phone. I ended up using Claimyr (claimyr.com) which helped me connect with an actual NYS Department of Labor agent. They have this video demo (https://youtu.be/qyftW-mnTNI) that shows how it works. Basically they handle the calling and waiting for you. I was able to get my claim status cleared up within a few days after waiting weeks trying to call myself.

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Interesting, never heard of that service before. Might be worth looking into since I'm getting nowhere with the regular phone number.

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Just wanted to say keep your chin up! I know the waiting is stressful but most claims do get approved eventually. Make sure you're keeping track of all your job search activities too since you'll need to show you're actively looking for work.

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If you're having trouble getting through to NYS Department of Labor for any final questions about your claim, I found this service called Claimyr that helped me reach an agent when I couldn't get through the regular phone lines. Check out claimyr.com - they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to clarify some things before my benefits ended.

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Thanks, I'll check that out. I do have a question about my final payment that I haven't been able to get answered through the regular channels.

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Just whatever you do dont lie about the dates or try to hide the gap. HR departments can verify employment history easily now. Be upfront about being laid off, mention any productive activities during the unemployment period, and emphasize that you're ready to get back to work. Most reasonable employers will understand that good people sometimes get caught up in layoffs.

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Wait, I'm confused about something. If I'm getting workers comp but my doctor says I can work, why wouldn't I be able and available? Seems like the NYS Department of Labor rules don't make sense here.

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The issue is that if you're still receiving workers comp payments, the system assumes you're not fully capable of returning to your previous job. Even with light duty clearance, you're still considered partially disabled if the payments continue.

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THIS HAPPENED TO ME! I made the mistake of filing for unemployment while still getting workers comp and now I owe NYS Department of Labor over $2800 in overpayments. Don't do it! Wait until your workers comp case is completely closed.

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Oh no! Thanks for the warning. Definitely going to wait then.

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