New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had trouble getting clear information about my exhaustee status when I called the NYS Department of Labor directly. The wait times were insane and when I finally got through, the agent wasn't very helpful. I ended up using Claimyr (claimyr.com) to get connected to an actual NYS Department of Labor representative who could explain my options. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Much easier than sitting on hold for hours!

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How much does that service cost? I'm already struggling financially and can't afford expensive services right now.

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It's designed to be accessible - they focus on helping people get through to NYS Department of Labor agents efficiently rather than charging high fees. Worth checking out their site for current options.

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Being an exhaustee also affects how you file if you become unemployed again in the future. You might need to establish a new benefit year rather than continuing your old claim. The NYS Department of Labor looks at your earnings history differently for exhaustees versus people who are still within their original benefit year.

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Just remember that if you were fired for misconduct or quit without good cause, you might not qualify. Also don't lie about anything because they check everything and fraud penalties are no joke.

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Good luck! I remember being just as confused when I first filed. Once you get the hang of the weekly claims it becomes routine. Just stay on top of it and don't miss any weeks.

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THE WHOLE SYSTEM IS BROKEN! They make it impossible to get help when you need it most. I've been fighting with NYS Department of Labor for months over an overpayment notice that makes NO SENSE. Good luck getting any real answers from them.

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hang in there! lots of us going through the same thing right now

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I was struggling to get through to NYS Department of Labor to ask similar questions about my benefit calculation. The phone lines are always busy and I kept getting disconnected. Someone on here mentioned using claimyr.com to help get through to an actual agent - they have some kind of system that calls you back when an agent is available. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be worth checking out if you need to speak to someone directly about your specific situation.

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Interesting, I'll look into that if I run into issues. Hopefully the online filing process is straightforward enough that I won't need to call.

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Just remember that unemployment is taxable income so you might want to have them withhold taxes from your weekly payments. You can set that up when you file your initial claim or change it later in your account settings.

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If you're having trouble getting through to someone at NYS Department of Labor to check on your claim status, I had success using a service called Claimyr (claimyr.com). They help you get through to an actual agent instead of waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to ask about adjudication delays.

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Never heard of that service before. Does it actually work or is it just another scam?

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It's legit - they don't ask for any personal info, just help you navigate the phone system. Saved me hours of calling and getting disconnected.

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Same boat here! Filed on January 10th and still waiting. At least I know I'm not the only one dealing with this processing time.

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