New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The NYS Department of Labor system is honestly a nightmare to navigate. I've been dealing with UI tax issues for three years and every time I call them it's like starting from scratch. At least the quarterly schedule is straightforward once you know it.

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One thing to add - make sure you're keeping track of your wage base limits too. For 2024, the NYS unemployment insurance wage base is $12,300 per employee, so you only pay UI tax on wages up to that amount per worker. Also, if you're using payroll software, most of them will calculate and remind you about the quarterly deposits automatically, which can help avoid missing those deadlines.

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ny unemployment system is straight garbage rn. good luck fam 👀

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facts. its like they want us to give up or something

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Hey Luca! I totally get the panic - was in the same boat last year. Filed in March and got my first payment in early May, so about 6 weeks after the questionnaire. The key is staying on top of it. Call every few days, keep certifying weekly even if nothing's happening, and document everything. Also check your online account religiously for any new requests or updates. The horror stories are real but a lot of people do get through faster than that. Hang in there and keep pushing! 💪

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Thanks for the encouragement Khalid! 6 weeks doesn't sound too bad compared to some of these other stories. I've been calling but can never get through - might have to try that claimyr thing people are mentioning. Just hate that we have to pay extra to get our own benefits but if it works... 🤷‍♂️

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Just wanted to add that even after you start receiving benefits, sometimes there can be delays with individual payments. I've had weeks where the money showed up on Tuesday and other weeks it was Friday. Don't panic if one payment seems late - the system isn't always consistent with timing.

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I'm currently going through the same process - filed my claim 10 days ago and still waiting. From what I've gathered talking to others in similar situations, the 2-3 week timeline seems to be accurate if there are no complications. One thing I learned is that you can check your claim status on the ny.gov portal under "View Payment History" - it won't show payments yet but it will indicate if there are any issues or if your claim is being reviewed. Also make sure your direct deposit info is set up correctly because that can cause delays too. Hang in there, it's frustrating but most people do get their first payment within that 3 week window.

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One thing to keep in mind is that when you do start receiving Social Security, you'll need to report that to NYS Department of Labor since it could affect your unemployment eligibility. Generally you can't collect unemployment if you're retired, but early Social Security might be treated differently. Worth checking with them before you file your social security application.

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Good point! I hadn't thought about that. I guess I'll need to notify NYS Department of Labor when I apply for social security to make sure I'm following all the rules.

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@Andre Dupont I went through a similar situation when I was 64! The key thing Giovanni mentioned is really important - you definitely want to check with NYS Department of Labor about continuing unemployment once you start receiving Social Security. In my case, they told me that once I filed for Social Security (even early), I was considered "retired" and no longer eligible for unemployment benefits. It didn't matter that it was early Social Security - they viewed it as retirement income. So you might need to plan for a gap period or choose one or the other, not both simultaneously. Worth double-checking this with them before you make your Social Security application!

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The unemployment system is completely broken and has been for years. I had the same issue. Waited 4 days and it resolved itself. if ur really nervous about it, just call them using claimyr.com and confirm everything is ok with your claim. Thats what I did and the peace of mind was worth it.

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I'm going through the exact same thing right now! Filed my claim yesterday with a rep who said everything looked good, but I'm getting that same processing message when I try to log in. Reading through all these responses is really helpful - sounds like this is totally normal and I just need to be patient. The system seems to need a few days to sync everything up after a phone filing. Thanks everyone for sharing your experiences, definitely makes me feel less anxious about it!

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