New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you run into issues getting through to someone at NYS Department of Labor (their phone lines are always swamped), I had good luck using a service called Claimyr at claimyr.com. They helped me get connected to an actual agent when I couldn't get through on my own. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I had questions about my claim status that I couldn't figure out online.

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Is that legit? I'm always skeptical of third-party services for government stuff.

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Yeah it's real. They just help you get through the phone queue basically. I was getting hung up on constantly trying to call myself.

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Don't forget you'll need to file weekly claims every week once you're approved, even if you haven't found work yet. And they require you to do job searches now - I think it's 3 contacts per week but double check that when you file.

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If you're having trouble getting through to NYS Department of Labor to ask about DUA eligibility, I had good luck using Claimyr (claimyr.com) to actually reach a real person. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck trying to figure out if I qualified for DUA or regular UI after storm damage, and talking to an actual NYS Department of Labor rep helped me understand which program applied to my situation.

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Thanks for the tip! I've been trying to call NYS Department of Labor for days but keep getting busy signals or getting disconnected.

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Just want to add that DUA applications usually have pretty tight deadlines once they open up. I think it's like 30 days from when the application period starts? Don't wait around if you think you might qualify - get your paperwork together now in case they announce DUA is available for your flooding incident.

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If you're having trouble getting through to NYS Department of Labor to ask questions or need help with your application, I used a service called Claimyr (claimyr.com) that helped me connect with an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call and getting busy signals.

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never heard of that but might be worth it. spent 4 hours on hold yesterday just to get disconnected

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Just file online at labor.ny.gov - it's pretty straightforward. You'll need your social security number, employment history for the last 18 months, and reason for separation. The sooner you file the sooner you can start receiving benefits.

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If you're having trouble getting through to NYS Department of Labor to clarify your specific situation, I had good luck using Claimyr (claimyr.com) to actually reach an agent. They have this system that calls the unemployment office for you and connects you when someone picks up. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of busy signals when I needed to discuss my partial disability situation with an actual person who could look at my account.

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That sounds really helpful! I've been trying to call for weeks with no luck. Did they charge you for it?

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There's a fee but honestly it was worth it to get my questions answered quickly instead of spending weeks trying to get through. Much less stressful than the regular phone maze.

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Just wanted to add that you should keep detailed records of all your medical documentation and work search activities. If there's ever a question about your eligibility later, having everything documented will help your case. Also make sure your work search log reflects jobs you could actually perform - don't just apply to anything.

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I had such a hard time getting through to NYS Department of Labor when I was laid off. Spent hours on hold just trying to ask basic questions about my claim status. If you run into that problem, I found this service called Claimyr that helped me actually reach a real person at the unemployment office. They have a website at claimyr.com and there's even a demo video showing how it works at https://youtu.be/qyftW-mnTNI. Made the whole process way less stressful when I could actually talk to someone.

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Good to know there are options if I can't get through! Hopefully the online application process goes smoothly but it's reassuring to know there's help available if I need it.

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yeah layoffs definitely qualify you, been there myself. just be ready for the weekly certification process once you get approved - you'll need to certify every week that you're looking for work

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