New York Unemployment Direct Deposit Not Working Online - Need Help Setting Up Bank Account
Having trouble setting up direct deposit for my unemployment benefits. The online system won't let me access my account settings and phone calls aren't going through. Been certifying by phone but really don't want to default to the KeyBank card. Anyone know how to fix this or have other options?
16 comments


Dmitry Petrov
Have you tried logging in during non-peak hours? Like super early morning around 6am? The system tends to work better then. Also make sure your popup blockers are off - that messed me up for weeks 🙄
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Sofia Gutierrez
•tried that already... even tried at 3am lol. Still getting errors 😤
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StarSurfer
•same issue here! its been 2 weeks of trying different times. System is trash fr fr
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Ava Martinez
Found a solution! Used claimyr.com to actually get someone on the phone. Its this service that calls unemployment, waits on hold, then connects you when a real person picks up. Costs $20 but worth every penny cause they fixed my direct deposit in like 10 mins. Here's a video about it: https://youtu.be/Rdqa1gKtxuE
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Miguel Castro
•sounds sketchy... you sure its legit? 🤔
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Ava Martinez
•100% legit used it twice now. beats calling 600 times myself lol
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Zainab Abdulrahman
•just tried it and it actually worked! got through in 45 mins
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Connor Byrne
DETAILED SOLUTION HERE: I work in banking and deal with this all the time. Here's what you need to do: First, clear your browser cache completely. NY's system is super sensitive to stored data. Use Chrome or Firefox - Edge/Safari often have issues. If that doesn't work, you've got several options: 1. Use claimyr.com to get through to a rep (fastest solution) 2. Call right when they open at 8am 3. Try the mobile site instead of desktop 4. Submit a message through their secure portal DON'T just wait for the KeyBank card - they're notorious for fees and issues. Keep pushing until you get DD set up. If anyone needs more help, feel free to DM me 💯
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Yara Elias
•this is actually helpful af thank you 🙏
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QuantumQuasar
•saving this comment for later, good looking out fam
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Keisha Jackson
keybank card is the worst! they charged me fees for everything. fight to get that direct deposit working
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Paolo Moretti
ny unemployment website acting up again?? groundhog day fr 🤡
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Amina Diop
•when is it NOT acting up tho 💅
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Oliver Weber
tried calling 48 times today... might have to try that claimyr thing everyone keeps talking about
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Natasha Romanova
•do it! saved me hours of headache
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Liam Brown
Had the exact same problem last month! Here's what finally worked for me - I had to update my browser AND disable all extensions (especially ad blockers). The NY system is super picky about that stuff. Also try using a different device if you have one available. I was banging my head against the wall for days until I tried my old laptop and boom, worked instantly. Don't give up on the direct deposit - that KeyBank card will nickel and dime you to death!
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