Can't find option to certify weekly benefits in NYDOL account - Help!

I found a way to solve unemployment certification issues, watch this: https://www.youtube.com/watch?v=PYdf6QME25M

Ugh, I feel your pain. The unemployment system is such a mess rn. I had a similar issue last month. Have you tried logging out and back in? Sometimes that helps refresh the options.

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

Here's what you need to do: 1. Double-check that your PIN is correctly set up in the system. Sometimes there's a delay between when you create it and when it's active. 2. Try accessing the certification page directly through this URL: [insert URL here]. Sometimes the main dashboard doesn't update properly. 3. If that doesn't work, you might need to file a new claim. The system occasionally glitches and doesn't recognize existing claims. 4. As a last resort, you'll need to speak with a rep. Try calling right when they open or just before closing - those are usually the best times to get through. Hope this helps! Let me know if you have any questions.

have u tried using the mobile app? sometimes it works better than the website

I swear they make it difficult on purpose 🤬 Been dealing with this BS for months now. The whole system needs an overhaul!

Pro tip: if you can't certify online, you can usually do it by phone. The number should be on your paperwork. It's an automated system, so you don't have to deal with the nightmare of getting a human on the line.

guys im in the same boat.its been 3 weeks and i still cant certify. this is rediculous!

Have you checked your spam folder? Sometimes important emails from unemployment end up there. They might have sent instructions or a special link to certify.

Plot twist: the unemployment office is actually run by a bunch of cats walking across keyboards. Would explain a lot tbh 😹