EDD won't let me certify for benefits - system glitch?
Hey everyone, I'm having trouble certifying for my unemployment benefits. The system won't let me do it and I'm not sure why. Has anyone else run into this issue recently? I really need to get this sorted out ASAP. Any advice would be appreciated!
22 comments

Rachel Tao
Ugh, I feel your pain. The EDD system is such a mess rn. Have you tried calling them? Sometimes thats the only way to get things fixed.
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Sayid Hassan
AuthorI've been trying to call all morning but can't get through. It's so frustrating! 😤
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Derek Olson
Pro tip: call right when they open. I got through after only 30 mins on hold last week.
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Danielle Mays
lol good luck with that. I've been trying for weeks and still nothing
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Roger Romero
I had the same issue last month. Turns out there was a glitch in the system that was preventing some people from certifying. It took about a week, but they eventually fixed it on their end. Hang in there!
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Anna Kerber
Have you checked your UI Online account to see if there are any messages or alerts? Sometimes they'll post important info there about certification issues.
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Sayid Hassan
AuthorGood idea, I'll take a look. Thanks!
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Niko Ramsey
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Seraphina Delan
Sounds too good to be true. Is this legit?
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Niko Ramsey
Yeah, it's totally legit. I was skeptical at first too, but it saved me hours of frustration. Worth every penny imo.
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Jabari-Jo
20 bucks? That's highway robbery! 🤑
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Niko Ramsey
I get it, but when you're dealing with potentially thousands in benefits, $20 to actually get help is a small price to pay.
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Kristin Frank
Here's what I've learned from dealing with EDD for months: 1. Always check your UI Online account for updates 2. Try certifying at odd hours (like 2 AM) when the system is less busy 3. If you can't certify online, try using TeleCert 4. Keep a record of all your attempts to certify 5. If all else fails, contact your local assembly member's office. They can sometimes escalate issues with EDD Hope this helps! Don't give up, the system is frustrating but you'll get through it eventually.
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Sayid Hassan
AuthorWow, thank you so much for this detailed advice! I'll definitely try these steps. 🙏
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Micah Trail
This should be pinned at the top of the sub tbh
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Nia Watson
have u tried turning it off and on again? 🤣
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Alberto Souchard
Bruh 💀
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Katherine Shultz
I swear EDD is run by a bunch of hamsters on wheels. How hard is it to make a system that actually works?
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Marcus Marsh
Guys, I just saw on Twitter that EDD is doing system maintenance this week. That might be why some people are having trouble certifying. They said it should be resolved by Friday.
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Hailey O'Leary
Source?
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Marcus Marsh
Here's the link to EDDs official Twitter post: [insert fake link here]
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Nina Fitzgerald
This is so frustrating! I'm dealing with the exact same issue right now. Been trying to certify for three days and the system just keeps giving me error messages. It's really stressing me out because I can't afford to miss my certification deadline. Has anyone tried using the mobile app instead of the website? Sometimes different platforms work better when there are glitches.
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