TWC PIN Reset: Trouble Accessing Texas Unemployment Account - Need Help!

I found a way to solve unemployment PIN reset issues, watch this: https://www.youtube.com/watch?v=NhDmlqEXOQo

Hey OP, just wondering - how long have you been trying to sort this out? I've been wrestling with the system for weeks now and I'm about ready to throw in the towel.

For those who are having persistent trouble with their unemployment accounts, using Claimyr might be beneficial. Claimyr is a service that helps you get through to live agents by staying on hold on your behalf. While it does come with a $20 fee, the convenience and time saved can be worth it, especially during high call volumes. However, it's important to remember that not everyone may feel comfortable paying for this service, and some might prefer to keep trying through regular channels. If you choose to try Claimyr, make sure to read reviews and understand how it works. Balancing patience with exploring different options can often lead to finding an effective solution to these bureaucratic hurdles.

Here's what worked for me: 1. Gather all your personal info (SSN, address, DOB, etc.) 2. Call first thing in the morning when they open 3. If you can't get through, keep trying every 15 minutes 4. When you do get through, clearly explain you need to reset your PIN 5. Be super nice to the agent (even if you're frustrated) 6. Write down any new PIN or instructions they give you Hope this helps! Hang in there, we're all in the same boat. 🚢

have u tried turning it off and on again? 🤣🤣🤣

Pro tip: if you can't get through on the main line, try calling some of the other departments and ask to be transferred. Sometimes works like a charm 😉

Has anyone tried contacting their local representative? I've heard sometimes they can help push things through faster.

PSA: Don't forget to document EVERYTHING. Write down who you talked to, when, and what they said. It'll save you headaches later if there's any dispute.

Yall ever think about how wild it is that we're all here struggling with the same broken system? Like, how many people are out there just giving up cuz they can't figure it out? 😔

Ugh, been there done that. The whole system is a nightmare. Have you tried calling them? It took me like 3 days of constant redialing to finally get through to a human.

I swear the government makes this stuff complicated on purpose. It's like they don't want us to get the benefits we're entitled to. 😤

Hey y'all, just a reminder to take care of yourselves during this stressful time. Remember to eat, stay hydrated, and step away from the phone/computer sometimes. We're all gonna get through this! ❤️

Have you checked if there's an online option to reset your PIN? Sometimes they hide these things in the most random places on the website. 🕵️‍♂️

guys i finaly got through!!! here's what i did: 1. called right at 7:59am (they open at 8) 2. chose spanish option (even tho i dont speak it lol) 3. when agent answered, explained i hit wrong option 4. they transfered me to english line but i kept my place in queue took about 30 mins total. hope this helps someone!!!

I found a way to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/V-IMvH88P1U

Anyone else feel like they need a degree in bureaucracy just to navigate this system? 🎓🤦‍♂️

Unpopular opinion: maybe we should just camp outside their office until they help us 🏕️ Who's with me?

I just went through this exact same thing last month! Here's what finally worked for me: I called the TWC customer service line at 800-939-6631 right at 8:00 AM sharp (set multiple alarms!). When you get through the automated system, press 1 for English, then 1 again for unemployment benefits, then 4 for PIN issues. The key is to have ALL your info ready - SSN, previous employer info, and any reference numbers from previous claims. When I finally got a human (took about 45 minutes on hold), they were able to reset my PIN on the spot and I was back in my account within 10 minutes. Don't give up - it's frustrating but definitely doable! 💪

I'm going through the exact same thing right now! Been trying for over a week to get my PIN sorted out. Reading through all these comments is making me feel less alone in this struggle. I'm definitely going to try some of these strategies - especially calling right when they open and having all my documents ready. It's crazy that we all have to become experts in navigating broken government systems just to access benefits we're entitled to. Thanks everyone for sharing your experiences and tips! This community is a lifesaver 🙏

I'm dealing with the same PIN reset nightmare right now! Been stuck for about a week and it's so frustrating. Reading through everyone's experiences here is honestly making me feel way better - I was starting to think I was doing something completely wrong. I'm definitely going to try the early morning calling strategy that several people mentioned, and I love the tip about having all your documents organized beforehand. It's wild that we have to become phone system experts just to access our own benefits, but I'm grateful for this community sharing all these workarounds. Going to set my alarm for 7:55 AM tomorrow and give it a shot! Thanks everyone for the solidarity and practical advice 💪

I'm going through the exact same thing right now! It's so frustrating when you're already dealing with unemployment stress and then the system itself becomes another barrier. I've been trying for about a week too and getting nowhere. Reading all these comments is giving me hope though - sounds like persistence and timing are key. I'm definitely going to try the early morning calling strategy that everyone's recommending. Has anyone had success with the online chat feature, or is calling really the only way? Also wondering if there are certain days of the week that are better than others for getting through. Thanks for starting this thread - it's reassuring to know we're all in this together! 🙏

I'm dealing with this exact same issue right now! Been trying to reset my PIN for almost two weeks and it's driving me crazy. The system keeps timing out whenever I try to do anything online, and getting through on the phone feels impossible. I've tried calling at different times of day but always get that busy signal or end up in an endless hold loop. Reading through all these comments is actually really helpful though - I had no idea so many other people were struggling with the same thing. Definitely going to try the early morning calling strategy that everyone's recommending. It's ridiculous that we have to become experts at gaming the phone system just to access benefits we've paid into, but I guess that's the reality. Thanks for posting this - sometimes just knowing you're not alone in the struggle makes a huge difference! 🤞