UI Account PIN Keeps Showing as Incorrect - Help!
I keep getting a message that my PIN is incorrect when trying to access my unemployment account. I've checked it multiple times and I'm sure it's right. Has anyone else experienced this? Any ideas on how to fix it?
22 comments


Tom Maxon
I found a way to solve unemployment PIN login issues, watch this: https://www.youtube.com/watch?v=iAYZS1QTgbE
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StarSurfer
Ugh, I had the same issue last month. It's so frustrating! Have you tried resetting your PIN online? Sometimes the system glitches and you need to create a new one.
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Yuki Nakamura
•I tried resetting it online but it still says its incorrect. Im starting to lose my mind over this 😫
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Carmen Reyes
•Classic government websites, always breaking down when you need them most 🙄
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StarSurfer
•Oof, that sucks. Maybe try calling them? I know its a pain but sometimes you gotta bite the bullet
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Andre Moreau
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Rdqa1gKtxuE
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Zoe Christodoulou
•Sounds too good to be true. Is this legit?
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Andre Moreau
•Yeah, it's legit. I was skeptical at first too, but it saved me hours of frustration. Worth every penny imo
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Jamal Thompson
•20 bucks to avoid hours on hold? Sign me up! 💯
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Mei Chen
Have you tried logging in from a different device or browser? Sometimes that can help if it's a weird technical issue.
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CosmicCadet
This happened to me last year. Turns out my account was flagged for potential fraud (even though I hadn't done anything wrong). I had to verify my identity again. Might be worth asking about that when you get through to someone.
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Yuki Nakamura
•Oh man, I hope that's not whats happening to me. How long did it take to resolve?
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CosmicCadet
•It took about 2 weeks total. Not gonna lie, it was a headache. But once I got through to someone, they were pretty helpful.
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Liam O'Connor
Here's what you need to do: 1. Double-check your SSN is correct in the system. Sometimes a typo can cause this issue. 2. Try resetting your PIN through the 'Forgot PIN' option if you haven't already. 3. Clear your browser cache and cookies, then try again. 4. If none of that works, you'll need to call. Use the contact number on the official unemployment website, not any number you find elsewhere. 5. When you call, ask them to verify your account status. Sometimes accounts get locked for security reasons. 6. If they can't help over the phone, request an in-person appointment at your local unemployment office. Remember to document everything - dates you called, who you spoke to, what they said. It might come in handy later. Good luck!
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Yuki Nakamura
•Wow, thank you so much for this detailed response! I'll definitely try all of these steps.
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Amara Adeyemi
•This should be pinned at the top. Super helpful!
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Giovanni Gallo
lol welcome to the wonderful world of unemployment. where nothing works and everyones stressed 🤡
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Fatima Al-Mazrouei
•ain't that the truth 😂ðŸ˜
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Dylan Wright
Have you checked if there's any system maintenance scheduled? Sometimes they do updates that can cause login issues.
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NebulaKnight
I swear, dealing with unemployment is like playing whack-a-mole. Fix one problem and another pops up 🙃
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Sofia Ramirez
•More like whack-a-soul. This system is draining the life outta me
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Fatima Al-Hashimi
I had this exact same issue a few months ago! Turns out my account had been temporarily locked due to "suspicious activity" (which was just me trying to log in too many times with what I thought was the correct PIN). What finally worked for me was calling the technical support line specifically (not the general unemployment line) and explaining that I couldn't access my account despite being certain my PIN was correct. They were able to unlock it immediately and walked me through resetting it. The tech support number should be listed separately on your state's unemployment website. Hope this helps!
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