NY unemployment system keeps rejecting my login info after claim was completed

Same thing was happening to me last month! The system is completely broken. I was about to lose my mind after trying like 20 times. Try logging in at a weird time like 5am - sometimes the system works better when fewer people are on it.

This exact problem was driving me insane but I found a solution! I used this service called Claimyr (claimyr.com) and they helped me get connected to an actual person on the phone. Talking to a real agent was the only way I could get this fixed - turns out there was some weird flag on my account. Best money I've ever spent to finally get my benefits paid quickly. Check out this video that shows how it works: https://youtu.be/Rdqa1gKtxuE

When was the last time you reset your pin? Sometimes the system kinda forces a reset but doesnt tell you. Try calling the automated line and see if it lets you reset your pin. Worked for me.

The NY unemployment site is literally the worst government website I've ever used. And thats saying something 💀 If ur social and pin worked with a specialist but not online, its probably a glitch in their system. Try clearing your browser cache or using a different browser/device.

I've dealt with this exact problem and many others during my unemployment journey. Here's what I've learned works: First, try the basics: - Clear your browser cache and cookies - Try a different browser entirely - Check if you're using the correct website (ny.gov/unemployment not any other variations) - Try incognito/private browsing mode - Wait 24 hours and try again (sometimes their system does overnight updates) If those don't work: - Call the automated phone system to reset your PIN (sometimes pins expire without notification) - Try logging in during off-peak hours (early morning 4-6am or late evening after 8pm) - Check if your keyboard has num lock on if entering PIN with number pad If STILL nothing works, you absolutely need to speak with a live agent. Getting through on the phone is nearly impossible with regular calls. The service that finally worked for me was claimyr.com - they get you a callback with a live agent who can check what's happening with your account. In my case, there was a security flag on my account that only an agent could remove. Good luck! The system is frustrating but getting to a live person is the key when technology fails.

make sure ur typing ur SSN with the dashes. that tripped me up for days and i felt so stupid when i realized

THE EXACT THING HAPPENED TO ME!!!! Turned out someone had filed a fraudulent claim using my information. You need to get on the phone with them ASAP to get it sorted out. It took me over a month to get it fixed because I couldn't get through on the phones.

the ny unemployment system has been extra glitchy the past month. i work in IT and my theory is they're doing updates to fight all the fraud but breaking the regular system in the process

This is actually a known issue right now! There was a post on the official NYSDOL twitter last week about login problems for some users. They're supposedly fixing it but who knows when that'll actually happen 🙄

Have you tried calling the technical support line? Different from the regular unemployment line. 888-209-8124 then press 1 for PIN issues. Sometimes they can reset things from their end.

try putting a space after entering ur social. sounds weird but worked for me

this happened to my roommate and it turned out their account was locked because of too many failed login attempts (probably not even by them). you HAVE to talk to someone to get it unlocked

are you on a mobile device? the site is garbage on phones. try a laptop if possible

welcome to ny unemployment hell 🔥 where nothing works and your benefits are always in limbo. been dealing with this system for 4 months and still have problems weekly