TNDOL login issues - Can't start unemployment process. Help!

I found a way to solve unemployment account login issues, watch this: https://www.youtube.com/watch?v=OJTtTp4LHFY

Ugh, I feel your pain. I've been trying to log in for weeks now. The system is such a mess 🤦‍♂️

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/RXSFkwBOvw8

Have you tried resetting your password? Sometimes the system glitches and you need to do a full reset.

I've been dealing with this for months now. It's ridiculous how broken the system is. I've tried calling, emailing, even went to the office in person. Nothing works.

OK, listen up folks. I've been through this rodeo before and here's what I've learned: • First, try accessing the site during off-peak hours. Like, super early in the morning or late at night. • If that doesn't work, clear your browser cache and cookies. Then try a different browser altogether. • Still no luck? It might be a account lockout. Call the tech support line (not the regular unemployment line) and ask them to unlock your account. • Keep a log of all your attempts to log in and contact them. This can be useful if you need to prove you've been trying to file. • As a last resort, you might need to create a new account. But only do this if they tell you to! Remember, persistence is key. Don't give up! The system is frustrating but you'll get through eventually. Good luck!

lol why even bother? the whole system is rigged against us anyway 🤡

@Mateo Hernandez I had the exact same issue last month! Here's what finally worked for me: I had to call the main unemployment line at 615-253-0586 first thing in the morning (like 7:30 AM when they open) and ask them to reset my account on their end. Apparently there was some kind of security flag that got triggered. The rep was able to clear it and I could log in within an hour. Also make sure you're using the exact same email address and password you originally registered with - even slight differences will lock you out. Hope this helps!

Hey @Mateo Hernandez! I just went through this nightmare last week. The TNDOL system has been super glitchy lately. A few things that helped me: 1. Try using a different device/browser - sometimes it's just compatibility issues 2. If you keep getting locked out, wait 24 hours before trying again (the system auto-locks after too many failed attempts) 3. Make sure you're going to the right URL - there are some fake sites that look similar 4. Try calling right when they open at 7:30 AM - that's when you have the best chance of getting through The whole process is frustrating but don't give up! Your benefits are worth fighting for. Let us know if any of these tips work for you. We're all rooting for you! 💪

@Mateo Hernandez I feel your frustration! I went through the same thing a few weeks ago and it was maddening. Here's what finally got me in: I discovered my account had been flagged for "suspicious activity" (which was just me trying to log in too many times with slight password variations). I had to call 615-253-0586 and specifically ask them to check for account flags or security holds. The rep found the issue and cleared it immediately. Also, pro tip - write down your exact login info somewhere safe because even one wrong character will trigger another lockout. The system is way more sensitive than it should be. Don't lose hope, you'll get through this! 🙏

@Mateo Hernandez I totally get your frustration - the TNDOL system is notorious for these login issues! I went through this exact same problem about 2 months ago. Here's what worked for me: First, make sure you're using the official Jobs4TN.gov website (not any other lookalike sites). Then try logging in during off-peak hours like 6 AM or after 10 PM when the system isn't overloaded. If you're still getting locked out, you might need to call 615-253-0586 and ask them to check if your account has any security flags - sometimes the system flags legitimate users by mistake. Also, double-check that you're using the exact same email address you registered with (not an alias or slightly different version). The system is super picky about that stuff. Hang in there - once you get past this hurdle, the rest of the process is much smoother! 💪

@Mateo Hernandez I just went through this exact same issue last month! The TNDOL login system has been really buggy lately. Here's what finally worked for me: First, try logging in at exactly 7:30 AM when they open - the system is less overloaded then. If you're still getting locked out, there might be a security flag on your account that only they can clear. Call 615-253-0586 and specifically ask them to check for "account flags" or "security holds" - don't just say you can't log in, because they'll give you generic troubleshooting steps. Also make sure you're using the exact same email and password you originally signed up with. The system is super picky about even tiny differences. And definitely use the official Jobs4TN.gov site, not any of the other similar-looking URLs. I know it's frustrating but stick with it - your benefits are worth the hassle! Let us know how it goes. We're all here to help each other through this mess of a system! 🤞

@Mateo Hernandez I'm dealing with the exact same login nightmare right now! Been trying for days and it's so frustrating. Reading through all these comments has been super helpful though - sounds like a lot of us are in the same boat. I'm going to try calling that 615-253-0586 number first thing tomorrow morning and ask specifically about account flags like everyone mentioned. Really appreciate this community sharing their experiences and solutions. It's reassuring to know I'm not the only one struggling with this broken system! Will report back if I have any success. Hang in there! 💪

@Mateo Hernandez I just went through this exact same login nightmare about 3 weeks ago! The system is absolutely broken right now. Here's what finally got me in: I called 615-253-0586 at exactly 7:30 AM (Central Time) and told them I needed to check for "account security flags" - turns out my account had been automatically flagged after too many login attempts. The rep cleared it in about 2 minutes and I could log in within the hour. A few other things that helped: Make sure you're on the official Jobs4TN.gov site (there are fake lookalikes), use the EXACT email/password combo you originally registered with (even one character difference will lock you out again), and try logging in during off-peak hours like early morning or late evening when the system isn't overloaded. I know it's incredibly frustrating when you need to get your claim started, but don't give up! The system is a mess but there are real people who can help fix these technical issues. Keep trying and definitely make that early morning call. We're all rooting for you! 🙏

@Mateo Hernandez I'm so sorry you're dealing with this! I just went through the exact same login nightmare when I first tried to file for unemployment a few weeks ago. It's incredibly frustrating when you're already stressed about needing benefits and then can't even access the system. Reading through all the advice here, it sounds like calling 615-253-0586 right at 7:30 AM (Central Time) is definitely the way to go. That seems to be what worked for most people. When you call, make sure to specifically ask them to check for "account security flags" or "security holds" - apparently the system automatically flags accounts after too many failed login attempts, and only they can clear it. Also, double-check that you're using the official Jobs4TN.gov website and the exact same email address and password you originally registered with. The system is super sensitive to even tiny differences. I know it feels overwhelming when you're new to all this (I definitely felt that way!), but don't lose hope. From what I'm seeing in this thread, once you get past this initial login hurdle, the rest of the process is much more straightforward. We're all here to support each other through this broken system! Keep us posted on how the call goes - your success story might help the next person dealing with this issue! 💪

@Mateo Hernandez I'm dealing with the exact same login issues right now! Just started my unemployment claim process and can't get past the login screen no matter what I try. This thread has been incredibly helpful though - sounds like calling 615-253-0586 at 7:30 AM sharp and asking specifically about "account security flags" is the key. It's so frustrating that we have to jump through all these hoops just to access benefits we're entitled to, but at least we're not alone in this struggle! Planning to make that call tomorrow morning. Really appreciate everyone sharing their experiences and solutions here - this community support makes such a difference when dealing with this broken system! 🙏

@Mateo Hernandez I'm so sorry you're going through this login nightmare! I just had the exact same issue when I tried to start my unemployment claim last week. It's incredibly frustrating when you're already stressed about needing benefits and can't even access the basic system. After reading through all the great advice in this thread, here's what I learned works best: Call 615-253-0586 at exactly 7:30 AM Central Time (right when they open) and specifically ask them to check for "account security flags" or "security holds" on your account. Don't just say you can't log in - use those exact terms because apparently the system automatically flags accounts after failed login attempts and only they can clear it. Also make sure you're using the official Jobs4TN.gov website (not lookalikes) and the EXACT same email/password you originally registered with - even one character difference will trigger another lockout. I know it feels overwhelming as a newcomer to this process (I definitely felt that way!), but from what everyone's sharing here, once you get past this initial login hurdle, the rest becomes much more manageable. We're all here supporting each other through this broken system! Keep us posted on how your call goes - your success might help the next person dealing with this! You've got this! 💪

@Mateo Hernandez I just went through this exact same login nightmare about two weeks ago when I first tried to file for unemployment! The system is incredibly frustrating, especially when you're already dealing with job loss stress. After reading through all the excellent advice here, I can confirm that calling 615-253-0586 right at 7:30 AM Central Time is definitely the way to go. When you call, specifically ask them to check for "account security flags" or "security holds" - this seems to be the magic phrase that gets results. The system apparently auto-flags accounts after failed login attempts, and only they can clear it. A few additional tips from my experience: • Make sure you're on the official Jobs4TN.gov site (there are fake lookalikes) • Use the EXACT email and password you originally registered with - even a single character difference will trigger another lockout • Try clearing your browser cache and disabling any ad blockers before attempting to log in • Keep a log of your login attempts in case you need to prove you've been trying to file I know it feels overwhelming when you're new to this process, but don't give up! This community has been amazing at sharing real solutions. Once you get past this login hurdle, the rest of the process is much smoother. We're all rooting for you - keep us posted on how the call goes! 🙏