EDD Account Locked Out: Can't Log In or Reach Anyone on Phone. Help!

Ugh, I feel your pain. The EDD system is such a nightmare rn. I was locked out for weeks and couldn't get anyone on the phone either. It's like they don't want us to get our benefits 🙄

Have you tried resetting your password? Sometimes that can fix the lockout issue. If not, keep calling early in the morning, like right when they open. That's how I finally got through.

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Here's what worked for me to get my account unlocked: 1. Call the main EDD number (1-800-300-5616) as soon as they open at 8am. 2. Choose option 1 for English, then 1 again for claim questions. 3. If you get the "too many callers" message, hang up and try again immediately. 4. Once you're in the queue, be prepared to wait. It took me about 2 hours. 5. When you finally get an agent, explain your lockout issue calmly and clearly. 6. They might need to transfer you to a specialist, so be patient. 7. Make sure to write down any case numbers or reference numbers they give you. Hope this helps! It's a frustrating process, but persistence is key. Good luck!

have u tried contacting ur local assemblymember? i herd they can sometimes help speed things up with edd

lmao welcome to the club 🤡 been locked out for a month now. EDD is a joke

Have you checked if there are any known system issues or maintenance going on? Sometimes EDD does updates that can cause temporary login problems.

Protip: if u get locked out, try logging in from a different device or browser. Worked for me when nothing else did!

I swear, dealing with EDD is harder than the job search itself 😫 Hang in there, OP!