Still can't reach EDD - Any tips for getting through to a real person?

Ugh, I feel your pain. I've been trying to get through for weeks now. It's like they don't want us to actually talk to anyone 🙄

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Have you tried reaching out on social media? Sometimes they respond faster there.

I've been dealing with this for months now. It's absolutely ridiculous how hard they make it to get help. I'm at my wits end 😫

Here's what I've learned after dealing with this system for way too long: 1. Persistence is key. Keep calling, even if it feels hopeless. 2. Try different times of day. Early morning and late afternoon seem to work best. 3. Be prepared with all your info when you do get through. Have your claim number, ID, and any relevant documents ready. 4. If you get a unhelpful rep, politely end the call and try again. Some are more knowledgeable than others. 5. Document everything. Write down who you talked to, when, and what they said. 6. If all else fails, contact your local representative or the ombudsman's office. Hope this helps someone. Stay strong, we're all in this together! 💪

Anyone else feel like theyre trapped in a kafka novel trying to deal with this system? its absurd

Pro tip: if you have a complex issue, try to get it escalated to a tier 2 specialist. They have more authority to actually solve problems.

I'm convinced the whole system is designed to make us give up. Stay strong everyone, and don't let them win! 💪

Has anyone had any luck with the online portal? I've been trying to update my info there but keep getting error messages.