Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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everyone saying 'keep calling' but that literally doesnt work anymore. the phone lines are designed to keep us out. after 2 months of trying, i used claimyr.com and got through in ONE DAY. it was the only way I could talk to a live agent who fixed my claim on the spot.
This is exactly what happened to me! I was stuck at $0 for 8 weeks with the same "under review" status. What finally worked was getting through to a supervisor-level agent who could actually see what was blocking my claim. Turns out there was a simple discrepancy in my employment dates that was flagging everything for manual review. Once they fixed that one thing, my entire backpay was deposited within 48 hours. The regular call center agents couldn't see this level of detail - you need someone with actual system access. Don't give up! Keep pushing to speak with someone who can actually look at your specific case details.
This gives me hope! 8 weeks sounds similar to what I'm going through. How did you manage to get through to a supervisor-level agent? Every time I call they just tell me the same "under review" thing and won't transfer me anywhere. Did you have to ask specifically for a supervisor or escalation?
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I feel ur pain big time. I decided to just show up in person at the local career center. The security guard said they couldn't help with claims BUT he gave me a direct number to call that actually worked. Try going in person to any DOL office and ask nicely.
Which office did you go to? I'm thinking about trying this tomorrow
I went to the one in downtown Brooklyn. But I think any office might work. Just be super nice to everyone you talk to.
@76edea107492 I totally feel your frustration! I went through the exact same nightmare last year - calling hundreds of times, getting hung up on, watching my savings disappear while stuck in "pending" hell. What finally worked for me was a combination of things: I used that claimyr service people mentioned (totally worth it, got connected in 2 hours after weeks of trying), AND I contacted my assembly person's office for backup. The key is having multiple approaches going at once. Also document everything - screenshots, call logs, dates. When you do get through, ask for their direct extension so you don't have to go through the main number again. Hang in there, the system is broken but you WILL get your money eventually!
This is really helpful advice! I'm new to dealing with unemployment issues and it's overwhelming to see how broken the system is. Quick question - when you used claimyr, did you have to pay upfront or only after they got you connected? I'm already strapped for cash so want to understand the cost structure before trying it.
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Try calling the Telephone Claims Center at 1-888-209-8124. Have your paperwork and tracking number ready. That's how I got mine pushed through after a 2 week wait. It takes forever to get through but it's worth it if you can spare the time. Best time to call is Tuesday or Wednesday right when they open.
wait, whats this claimyr thing? never heard of it
It's a service that calls unemployment for you and when they get someone on the line, they connect you. Beats spending hours on hold or getting busy signals.
I'm going through something similar right now - had to pay back an overpayment due to their calculation error too. It's so frustrating when they mess up and we're the ones who suffer the consequences. From what I'm reading here, it sounds like the timeline is really unpredictable - anywhere from 10 days to over a month. I'd definitely recommend trying multiple approaches: keep messaging through the portal, try calling that overpayment department number someone mentioned (press 5, then 2, then 1), and maybe consider reaching out to your assembly representative if it goes past 2 weeks. Document everything with dates and keep all your receipts. Hang in there - you're not alone in this mess of a system!
Thanks for sharing all those tips! I'm definitely going to try the press 5-2-1 trick for the overpayment department. It's crazy how many of us are dealing with their calculation errors - makes me wonder if they're doing this on purpose to create cash flow delays. I'll start documenting everything better too. Really appreciate the support from everyone here - at least we know we're not alone in this bureaucratic nightmare!
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Just wanted to follow up - were you able to get through to anyone? Did any of these suggestions work for you?
Update: I tried calling at 8am sharp but still couldn't get through. Then I tried the Claimyr service someone mentioned above, and it actually worked! Got connected to an agent in about 40 minutes. The agent was able to see that my backpay was stuck in the system due to a "multi-week certification review flag" and they expedited it. Just got notification that all payments should process within 48 hours. THANK YOU everyone for your help!
That's amazing news! So glad the Claimyr service worked for you and you were able to get through to someone who could actually help. The "multi-week certification review flag" explains everything - it's frustrating that the system doesn't give you any indication of what's causing the delay. Hopefully your payments come through as promised and you can get caught up on rent. Thanks for updating us on what worked - this will definitely help others in similar situations!
This is such a relief to hear! I've been following your situation and was really worried about your housing situation. It's crazy that there was a "multi-week certification review flag" that wasn't visible anywhere in the system - you'd think they could at least show you what's causing the delay instead of just saying "pending." I'm definitely bookmarking this thread in case I ever run into similar issues. Hope those payments come through on schedule and you can get your landlord situation sorted out!
Gemma Andrews
Just went through this in December. Filed on a Monday, got approved the following Friday, first payment hit my account the Tuesday after that. So about 11 days total. Restaurant work usually processes pretty quickly since the wage reporting is straightforward. Keep filing your weekly claims and you should see movement soon.
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Elliott luviBorBatman
•That's reassuring! Did you get any notifications when it was approved or did you just have to keep checking your account?
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Gemma Andrews
•I got an email notification when the status changed and then another when the payment was processed. Check your my.ny.gov account regularly too.
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AstroAlpha
I'm in a similar situation - filed my claim about 10 days ago and still showing pending. From what I've been reading online, it seems like the processing times can vary a lot depending on your specific case. One thing I learned is that if you were laid off (not fired for cause), that usually helps speed things up since there's no dispute about eligibility. Since you mentioned you were laid off due to slow business, that should work in your favor. I'd suggest checking your account daily and maybe try calling early in the morning around 8am when they open - that's when I've had the best luck getting through to someone. Hang in there!
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Yara Sabbagh
•Thanks for the tip about calling at 8am! I've been trying random times during the day and getting nowhere. Good point about the layoff vs firing thing too - hopefully that does help speed things up. It's just nerve-wracking when you're counting on that money and have no idea when it's actually coming. Did you end up getting through when you called, or are you still waiting to hear back?
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