hope it works out for you! the waiting is the worst part but once it kicks in you should get all the backpay from when you first filed

I went through this same process about 2 months ago and it took exactly 16 days from filing to getting my first payment. The key thing is to keep filing those weekly certifications religiously - I almost missed one week because I thought it didn't matter while under review, but thankfully caught it. Also, if you haven't already, make sure you have direct deposit set up because that speeds things up by a few days compared to waiting for a debit card to arrive in the mail. Hang in there, the wait is stressful but you should see movement soon!

I'm dealing with a similar issue but for a different amount. After reading through all these responses, I wanted to share what I learned from my research. The NY DOL has been having major system issues lately that are causing incorrect overpayment notices to be generated automatically. A few additional things to try: 1. Contact your local Assembly member or State Senator's office - they often have caseworkers who specialize in DOL issues and can escalate your case 2. File a complaint with the NY State Attorney General's office online - they track patterns of agency problems 3. Document EVERYTHING with dates and times of your attempts to contact them Also, @Harold Oh, the fact that the notice didn't appear in your online portal but came by mail is actually really important evidence that their system has errors. Make sure to mention that in any formal dispute letter you send. Don't give up! The squeaky wheel gets the grease, and persistence often pays off with government agencies.

I'm so sorry you're going through this nightmare - the NY unemployment system is absolutely broken right now. I'm dealing with something similar and it's incredibly frustrating. One thing that worked for me was calling the technical support line instead of the main number. Try 1-888-209-8124 - it's supposed to be for website issues but sometimes they can transfer you to someone who can actually help with account problems. The wait times are still brutal but I've had better luck getting through. Also, since you mentioned you have emails confirming your eligibility for the supplement, make sure you print those out and keep multiple copies. Those are going to be crucial evidence if you end up in a hearing. The fact that nothing showed up in your online portal when you checked is really suspicious and suggests their system generated this notice in error. Keep fighting this - don't let them bully you into paying for their mistake!

UGH the whole unemployment system feels institutional to me lol. Like when you have to prove you're looking for work even when there aren't jobs in your field that pay enough to live on. The whole thing is set up to make it hard

One thing that might help clarify this - institutional unemployment can actually indirectly affect your NYS Department of Labor experience. For example, if occupational licensing requirements are keeping employers from hiring in your field, you might find fewer job postings that match your qualifications. This doesn't change your benefit amount, but it could mean you need to expand your job search strategy to meet the work search requirements. The state still expects you to apply for "suitable work" but what's considered suitable might be limited by these institutional factors in your local job market.

The whole system is so slow honestly. Even when employers respond on time it feels like everything takes forever. I've been dealing with unemployment claims for years and it never gets faster just more frustrating.

I went through this exact situation about 6 months ago. The 10-day rule is definitely real, but here's what I learned - the clock starts ticking from when NYS DOL actually sends the notice to your employer, not from when you filed. Sometimes there's a delay of a few days between filing and when they send the employer notice. You can actually call the Tele-Center at 1-888-209-8124 to ask when the notice was sent out if you want to know exactly where you stand in that 10-day window. Hope your benefits get approved soon!

i worked at like 3 different jobs last year for short periods does that count towards the wage requirement or does it have to be all from one job?

Same boat here, worked retail for about 5 months then restaurant work for 3 months before getting let go. Wasn't sure if the short job periods would hurt me but sounds like as long as the total wages add up I should be okay?