Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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just report everything and let them figure it out thats what i do
That's actually good advice! NYS Department of Labor's system is designed to calculate partial benefits automatically when you report accurately. Better to over-report than under-report.
I was in a similar situation last year and can confirm what others are saying about the 1/4 rule. Just to clarify the math for you Oliver - with your $320 weekly benefit, you can earn up to $80 without any reduction. Since you're making $240 ($15 x 16 hours), they'll subtract the excess $160 from your unemployment check, so you'd get $160 from unemployment plus your $240 wages = $400 total per week. That's actually more than just the $320 unemployment alone! The important thing is to report your gross earnings for the exact week you worked, and don't stress too much - the system calculates it automatically once you input the correct information.
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The confusion comes from the fact that during emergencies the federal government can create additional programs that run alongside state programs. Like during the pandemic there were federal programs with different rules than regular state UI. But for normal times, it's your state agency - in our case NYS Department of Labor - that handles everything from filing to appeals to job search requirements.
This is a great explanation thread! Just to add - the federal-state partnership also means that when you're looking for information, you'll see references to both federal laws (like the CARES Act or Federal Unemployment Tax Act) AND New York State specific policies. The NYS Department of Labor website is definitely your main resource, but understanding that federal framework helps explain why some rules seem universal while others are NY-specific. For example, the requirement to actively search for work is federal, but how many job contacts you need per week is set by New York State.
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Had the SAME question few months ago and it took forever to get a straight answer from ny unemployment. Different reps told me different things! Eventually found out that severance is NOT considered wages for establishing a claim but it CAN delay when you start receiving benefits. So file ASAP but don't expect payments until after severance period ends.
The inconsistency between reps is what kills me. How are we supposed to know what's right when they don't even know?!
For real!!! The system is broken af. 🤦♀️
Just went through this exact situation a few months ago! Everyone here is giving you the right info - severance does NOT count as wages for establishing your claim eligibility. You need actual work history from before your layoff. BUT definitely file your claim right now, don't wait for severance to end! I made the mistake of waiting and lost out on a couple weeks of benefits. When you file, just be honest about your severance - report the amounts and dates. They'll process your claim based on your work history, but might delay payments until after your severance period ends (which sounds like next week for you). The good news is once severance ends, your benefits should kick in automatically if you're approved. The whole process is confusing but just get your claim filed ASAP!
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whatever you do dont wait to file!! i made that mistake and lost like 3 weeks of benefits because i thought i had to wait or something. file online as soon as you can
I went through this exact situation last year! With your hours and wage ($18/hour at 35 hours), you're looking at roughly $315 per week based on the formula they use. The key thing is they look at your highest earning quarter during your base period. Since you worked there for 2 years, you should have plenty of work history to qualify. Just remember to file your claim right away - you can do it online at my.ny.gov. Also keep track of all your job search activities because you'll need to report them when you certify each week. The whole process can take a couple weeks to get your first payment, so don't panic if it's not immediate. Good luck with your job search!
Thanks for the detailed breakdown! That $315/week estimate sounds about right for my situation. I'm definitely going to file online today - I didn't realize you could lose benefits by waiting. Quick question though - when you say "job search activities," what exactly counts? Is it just applying to jobs or do other things like networking events or skills training count too?
For job search activities, NYS accepts a variety of things beyond just applying to jobs. You can count networking events, career fairs, informational interviews, skills training courses, working with career counselors, and even some online professional development activities. The key is keeping good records - save emails, take screenshots, get business cards, etc. They usually require 3 job search activities per week, but it can vary based on your situation. I'd recommend checking the specific requirements on the my.ny.gov portal once you file your claim, as they sometimes update what counts.
Clarissa Flair
Sometimes i wonder if the real DOL and the scammers are playing good cop/bad cop 🤣 One is impossible to reach, the other won't leave you alone!
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Caden Turner
•LMAOOOOO this is the most accurate thing I've read all day
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McKenzie Shade
•fr its like nysdol be like "we'll never call you" and scammers be like "we'll call you 5 times a day!" 🤡
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Mei Chen
You did the right thing hanging up! That's 100% a scam. I've been dealing with NY unemployment for months and they communicate through your online account or official mail - never cold calls asking for personal info. The fact that they got pushy when you wanted to verify through official channels is the biggest red flag. Real government workers understand security concerns and will never pressure you like that. I'd definitely report that number to the FTC and maybe block it. Stay safe out there!
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