Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Same thing happened to me with a restaurant closure. Turns out I had checked the wrong box during filing and it made it look like I quit instead of being laid off when the business shut down permanently. The appeal was straightforward once I provided the closure notice from my employer.
The key thing to remember is that NYS Department of Labor has very specific wording they look for when processing claims. "Position eliminated" should absolutely qualify as involuntary separation, but sometimes their automated system flags certain phrases incorrectly. I'd recommend gathering your layoff documentation (termination letter, final pay stub showing reason) and filing an appeal immediately. When you appeal, be very clear that you were "laid off due to lack of work/position elimination" rather than using terms like "restructuring" which can sometimes be misinterpreted. The appeal process usually takes 2-4 weeks, and you can request expedited processing if you're facing financial hardship. Don't let this denial discourage you - many people have to appeal their first decision.
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The whole system is ridiculous anyway. Three jobs a week when there's barely any decent positions posted? NYS Department of Labor expects us to apply to anything just to meet their quota, even if it's not a good fit. It's just bureaucratic nonsense that doesn't actually help anyone find meaningful employment.
I understand the frustration, but the work search requirement is designed to encourage active job seeking. You can include networking activities, attending job fairs, or even taking online courses that improve your employability. It doesn't have to be just applications to random jobs.
Just to add some clarity - the 3 work search activities per week is the standard requirement, but it's worth noting that NYS Department of Labor may have different requirements based on your benefit year or if you're in certain programs. I'd recommend checking your most recent determination letter or logging into your NY.gov account to see your specific requirements. Also, remember that "work search activities" is broader than just applications - it includes things like job interviews, career counseling, job fairs, and even creating/updating professional profiles on sites like LinkedIn. The key is documenting everything with dates, contact info, and what type of activity it was.
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Thanks everyone! I'm going to file my claim this week. Hopefully the process isn't too complicated for partial benefits.
Good luck with your claim! Just a heads up - make sure you have all your employment documentation ready when you file. NYS DOL will want to verify your previous earnings to calculate your benefit amount. Keep copies of recent pay stubs and be prepared to provide your employer's information. The online application walks you through everything step by step, so it's actually pretty straightforward once you get started. The hardest part is just getting through if you need to call them with questions!
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hang in there - took me 13 months but finally landed something last month. keep applying and don't let the chronic label get in your head
I'm in a similar situation - been unemployed for 9 months now and just learning about this chronic unemployment term. It's reassuring to hear that it doesn't create an official status that hurts future claims. Has anyone found any local workforce development programs or training opportunities that might help bridge the gap while we're searching? I'm in the Albany area and wondering if there are resources I'm missing.
Saleem Vaziri
not to change the subject but does anyone know if they're gonna extend benefits again this year? my 26 weeks are almost up and im still looking for work
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Lilly Curtis
•That's a separate topic - you might want to create a new thread for that question so people can find it more easily. But the short answer is there's been no announcement about benefit extensions for 2025 yet.
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Sasha Reese
I'm dealing with this exact same issue right now! Been trying to update my bank info for over a week after my credit union account was closed. The "information mismatched" error is driving me crazy - I've triple-checked everything and it's all correct. What's really frustrating is that when I call, I get different answers from different reps. One told me to wait for the KeyBank card, another said I should keep trying to update online, and a third one said there's nothing they can do until their IT department fixes the glitch. @Adrian Connor - thanks for sharing your experience with Claimyr, I might have to try that service too if I can't get through today. Did they charge you upfront or only if they successfully connect you to an agent? This whole situation is such a mess. How can a state system be this broken for weeks without a proper fix?
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