New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The determination process is so frustrating! They have 30 days to make a decision but often take longer. In your case, since it's been 2.5 weeks, you're still within the normal timeframe unfortunately. The fact that you don't see any document requests is actually a good sign - means they probably have everything they need and are just processing. Keep filing those weekly claims no matter what!

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same boat here, filed 3 weeks ago and still pending determination. this system is broken, takes forever to get help and even longer to get answers. meanwhile rent is due and bills keep coming

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Hang in there, I know it's stressful but most claims do get approved eventually. Just keep documenting everything and filing weekly.

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The whole system is a joke anyway. They make you jump through hoops even when your employer fires you for no good reason. I got terminated for 'not being a good fit' after 6 months and had to fight for benefits because they claimed it was performance related.

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That sounds frustrating, but 'not being a good fit' usually isn't misconduct unless there were specific policy violations. Did you appeal their initial decision?

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I think the general rule is theft, violence, or deliberate rule breaking = no benefits. Everything else is case by case during adjudication.

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If you can't get through to NYS Department of Labor by phone (which is basically impossible these days), I had success using Claimyr to actually reach an agent. They helped me figure out what was holding up my claim when the portal wasn't showing anything. Check out claimyr.com - there's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than sitting on hold for hours.

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Is that legit? I've been trying to call for days and either get disconnected or the line is busy.

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Yeah it's real, they basically get you connected to an actual NYS Department of Labor agent. Saved me tons of time and stress.

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The whole system is a joke. Open status could mean anything - they just keep you guessing while your bills pile up. I've had open status for a month and still no payments because apparently they need to 'verify my employment history' even though I submitted everything they asked for.

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ugh same here, the waiting is killing me

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AI taking jobs is the new normal unfortunately. At least you can collect while you figure things out. I've been on unemployment twice in the past three years because of automation and downsizing. The system isn't really designed for this kind of mass displacement but what can you do.

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Wait, does this mean my job could be next?? I work in accounting and I keep hearing about AI doing taxes and bookkeeping. Should I be worried about my position? How do I even prepare for something like this?

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Same thing happened to my cousin in customer service last year, they replaced half the call center with chatbots. She managed to find something else eventually but it took like 6 months. Just keep doing your weekly certifications and job searches, that's all you can really do right now.

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I had trouble getting through to NYS Department of Labor when I tried to file my second claim because their phone lines are always busy. If you run into that problem, I used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. Made the whole process so much easier than sitting on hold for hours.

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How does that work exactly? Do they just call for you or something?

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They basically handle the calling and waiting for you, then connect you when an agent picks up. Saved me probably 6 hours of trying to get through on my own.

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Just make sure you file as soon as possible after your layoff date. The sooner you apply, the sooner your claim can be processed. And yes, multiple claims are totally normal - lots of people in construction, retail, and other industries file regularly when work is seasonal or unstable.

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