Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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UPDATE: I was finally able to certify! The automated phone system worked on my second try. For anyone else having this problem, definitely try calling 1-888-581-5812. Thanks everyone for your help!
Glad to hear you got through! For future reference, always keep the automated phone certification system as a backup option. The online system usually returns to normal within 48-72 hours after these types of outages.
Thanks for posting the update. I just tried the phone system and got through too! What a relief.
Just wanted to add that if you're still having trouble with both the website and phone system, you can also try using the NY.gov mobile app. Sometimes it works when the desktop site doesn't. I had similar issues last month and the app got me through when everything else failed. Also, make sure you're not using a VPN if you have one - that can sometimes trigger additional security checks that cause the system to error out. Keep trying different methods and times - the system usually clears up within a few days of these outages!
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just report everything and let them figure it out thats what i do
That's actually good advice! NYS Department of Labor's system is designed to calculate partial benefits automatically when you report accurately. Better to over-report than under-report.
I was in a similar situation last year and can confirm what others are saying about the 1/4 rule. Just to clarify the math for you Oliver - with your $320 weekly benefit, you can earn up to $80 without any reduction. Since you're making $240 ($15 x 16 hours), they'll subtract the excess $160 from your unemployment check, so you'd get $160 from unemployment plus your $240 wages = $400 total per week. That's actually more than just the $320 unemployment alone! The important thing is to report your gross earnings for the exact week you worked, and don't stress too much - the system calculates it automatically once you input the correct information.
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check if your mail is being forwarded!! these scams often start with the thieves forwarding your mail to get unemployment documents. you can check at usps.com if any forwarding orders have been placed for your address
This is becoming such a widespread problem! I work in cybersecurity and we're seeing this exact scam pattern everywhere. The fact that they're using your real name and address but a fake SSN suggests they got your info from a data breach somewhere. A few things to add to the great advice already given: 1) Sign up for credit monitoring if you haven't already - many banks offer it free 2) Consider placing a security freeze (stronger than fraud alert) on your credit reports 3) File a complaint with the Consumer Financial Protection Bureau (CFPB) as well 4) If you have any joint accounts or your spouse's info might be compromised, have them take precautions too. The good news is that since they don't have your actual SSN, the damage is likely limited to this unemployment fraud. But definitely act fast and keep pushing until you get through to someone!
This is really helpful advice! I hadn't thought about the data breach angle but that makes total sense. Do you know which types of data breaches typically lead to this kind of unemployment fraud? I'm trying to figure out where they might have gotten my info from.
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The confusion comes from the fact that during emergencies the federal government can create additional programs that run alongside state programs. Like during the pandemic there were federal programs with different rules than regular state UI. But for normal times, it's your state agency - in our case NYS Department of Labor - that handles everything from filing to appeals to job search requirements.
This is a great explanation thread! Just to add - the federal-state partnership also means that when you're looking for information, you'll see references to both federal laws (like the CARES Act or Federal Unemployment Tax Act) AND New York State specific policies. The NYS Department of Labor website is definitely your main resource, but understanding that federal framework helps explain why some rules seem universal while others are NY-specific. For example, the requirement to actively search for work is federal, but how many job contacts you need per week is set by New York State.
Nina Chan
honestly i've been looking for work for 8 months now and it feels like EVERYWHERE is bad... maybe the numbers look different but when you're actually trying to find something decent it all feels the same
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Tami Morgan
•I hear you, the statistics don't always reflect what it's actually like trying to find work. Have you been focusing on one particular area or casting a wide net?
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Harper Thompson
For retail management specifically, I've noticed that areas around college towns tend to have more stability - places like Ithaca, New Paltz, or even Albany due to the steady student population. The seasonal tourism areas like the Adirondacks can be tricky because they have high demand in summer but really slow winters. If you're open to it, the Hudson Valley has been seeing some growth with people moving up from NYC, which might create more retail opportunities. Just my two cents from what I've observed in the market lately.
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