check ur spam folder! sometimes their emails go there and they need more info but never tell u

Been in the exact same boat since April - ID verified, documents submitted, still pending with zero payments. Finally got through last week using the callback feature on the NY.gov site (took 3 days but they actually called back). Turns out my case was flagged for "additional review" but nobody bothered to tell me what they needed. Agent cleared it up in 10 minutes and said I should see payments within 72 hours. Try the callback option if you haven't yet - way better than sitting on hold for hours!

just go to my.ny.gov and log in then click unemployment services then weekly certification. its not that hard once you know where to look lol

I've been filing weekly claims for about 6 months now and here's what I've learned: Try filing between 6-8 AM on Sunday mornings when the system is most stable. For the job search contacts, you need to have them ready during certification - you can't add them separately later. Keep a simple log with company name, contact method (online application, phone, email), and date. The system will ask for 3 work search activities per week unless you're in an approved training program. Also, save your work frequently as you go through the questions in case it times out - the system sometimes saves partial progress. If all else fails, you can call the Telecert line at 1-888-581-5812, though expect long wait times.

if u owe them money they act real quick but when they owe YOU money suddenly everything takes months. funny how that works huh

This exact situation happened to my brother! NY DOL stopped his benefits for 2 months because of a $1,400 overpayment he didn't even know about. The crazy part is they had his correct address but somehow the overpayment notice got "lost in the mail" 🤔 He finally got through to someone who told him they put an automatic hold on ALL benefits until overpayments are resolved. Once he set up a $75/month payment plan, they released his backpay within 2 weeks. The whole thing could have been avoided if they just sent proper notifications! Keep pushing - you'll get your money but they definitely make you work for it.

The system is so broken honestly. I worked 8 months and they still made me jump through hoops for weeks during adjudication. But yeah you should qualify with multiple jobs, just be prepared for delays and bureaucratic nonsense.

just file online its pretty easy, took me like 20 min

Ya your benefits are done. I was in the same situation and finally got through to them after using claimyr.com - agent told me I needed to file a whole new claim since mine was exhausted. Getting through to a human was literally the only way I got a straight answer.

I was in the exact same situation a few months ago - zero effective days is definitely confusing! It means you've exhausted all your benefits for this claim period. Since you worked that temp job last fall after your original claim started in February 2021, you should definitely qualify for a new claim. Don't waste time trying to call - I literally spent 2 weeks trying to get through and it was torture. I ended up using Claimyr and got connected to an agent within a couple hours. The rep walked me through filing a new claim and explained that my temporary work made me eligible. My new weekly benefit amount was actually higher because of the recent wages! The key thing is that you need wages from after your original claim start date, which it sounds like you have. File online at labor.ny.gov under "File New Claim" - but honestly talking to an actual person first will save you headaches if there are any complications with your case.