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The whole system is a joke anyway. They make you jump through hoops even when your employer fires you for no good reason. I got terminated for 'not being a good fit' after 6 months and had to fight for benefits because they claimed it was performance related.
If you can't get through to NYS Department of Labor by phone (which is basically impossible these days), I had success using Claimyr to actually reach an agent. They helped me figure out what was holding up my claim when the portal wasn't showing anything. Check out claimyr.com - there's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than sitting on hold for hours.
The whole system is a joke. Open status could mean anything - they just keep you guessing while your bills pile up. I've had open status for a month and still no payments because apparently they need to 'verify my employment history' even though I submitted everything they asked for.
AI taking jobs is the new normal unfortunately. At least you can collect while you figure things out. I've been on unemployment twice in the past three years because of automation and downsizing. The system isn't really designed for this kind of mass displacement but what can you do.
I had trouble getting through to NYS Department of Labor when I tried to file my second claim because their phone lines are always busy. If you run into that problem, I used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. Made the whole process so much easier than sitting on hold for hours.
Lena Schultz
The determination process is so frustrating! They have 30 days to make a decision but often take longer. In your case, since it's been 2.5 weeks, you're still within the normal timeframe unfortunately. The fact that you don't see any document requests is actually a good sign - means they probably have everything they need and are just processing. Keep filing those weekly claims no matter what!
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Gemma Andrews
same boat here, filed 3 weeks ago and still pending determination. this system is broken, takes forever to get help and even longer to get answers. meanwhile rent is due and bills keep coming
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Pedro Sawyer
•Hang in there, I know it's stressful but most claims do get approved eventually. Just keep documenting everything and filing weekly.
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