New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


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Ask the community...

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The whole misconduct thing is so subjective anyway! I've seen people get fired for the dumbest reasons and employers always try to claim misconduct to avoid paying higher unemployment taxes. Most of the time NYS Department of Labor sees right through it. Just file your claim and let them sort it out - that's what they're there for.

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From what I understand, NYS Department of Labor defines misconduct pretty narrowly - it has to be deliberate wrongdoing that harms your employer's business interests. Just being late occasionally or having professional disagreements usually won't cut it. The key is whether your actions were willful violations of known company rules or policies. I'd definitely apply - worst case scenario they deny you and you can appeal with more details about your specific situation. Don't let your former supervisor's comments discourage you from at least trying!

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just a heads up the $504 is before taxes. they'll take out federal taxes if you elect to have them withheld, which i recommend unless you want a surprise bill next april

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Oh yeah good point, I forgot unemployment is taxable income now.

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Also worth noting that the $504 maximum assumes you had pretty high earnings - you'd need to have made around $13,104 in your highest quarter to qualify for the full amount. Most people get less than the maximum. The formula is your high quarter earnings divided by 26, so if you made $10,000 in your best quarter, your weekly benefit would be around $385. The system looks at your base period wages, not just your most recent job, so if you had a higher-paying job earlier in that timeframe it could help your benefit calculation.

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The whole protest system is broken IMO. Employers can just file frivolous protests to delay payments and there's no penalty for them. Meanwhile we're the ones who suffer financially while they take their sweet time investigating.

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So true! My old boss filed a protest even though he fired me for attendance issues that were totally legitimate sick days. Just being vindictive.

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I went through this exact situation 3 months ago and it took about 10 weeks for my protest to be resolved. The waiting is absolutely brutal, especially when bills keep coming. A few things that helped me: 1) I called my local assemblyperson's office and they were able to put in an inquiry on my behalf which seemed to speed things up a bit, 2) I applied for emergency food assistance and utility help through 211 while waiting, and 3) I made sure to document every single interaction and keep copies of all paperwork. The good news is that once it's resolved, you'll get all the back pay for those pending weeks. Hang in there - I know it feels hopeless but it will get sorted out eventually.

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Just checked and I can get to the main ny.gov page but when I click on unemployment services it just spins forever. Definitely seems like their unemployment section is having problems specifically.

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I'm having the exact same issue! Been trying since 6 AM and the unemployment portal just won't load. Really stressing me out because I can't afford to miss my weekly certification. Has anyone tried calling the technical support line instead of the regular unemployment line? Sometimes they have a separate number for website issues that might be less busy.

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I didn't even know there was a separate tech support line! Do you happen to have that number? I've been calling the main line all morning and it just keeps saying "all circuits are busy" before hanging up. This is my first time dealing with a system outage like this and I'm really panicking about the deadline.

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Ava Kim

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@StarSurfer I found the tech support number buried on their website - it's 518-457-9000 option 4. It's still busy but seems to have shorter wait times than the main unemployment line. Also try accessing the site through the direct link labor.ny.gov/unemploymentassistance instead of going through the main portal - sometimes that bypasses whatever is causing the bottleneck on ny.gov.

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Same thing happened to me last week - certified Tuesday, didn't get paid until the following Monday. No explanation, just delayed. As long as your claim status is good you should get it eventually.

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I'm new to the NY unemployment system and this thread is really helpful! I just filed my first weekly claim yesterday (Wednesday) so I'm not sure what to expect for timing. Based on what everyone is saying, it sounds like 2-4 days is normal but can be unpredictable. @Omar hopefully your payment comes through soon since it shows as released! I'll keep an eye on my account and try not to stress if it takes a few extra days.

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