New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ugh this happened to me last year and it was SO stressful. My employer waited until literally the last day to contest my claim, then I had to go through the whole adjudication process. Took weeks longer to get approved. I was checking my account like 50 times a day lol. Hang in there, most claims do get approved eventually.

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If your employer doesn't respond in time, the claim should auto-approve. But then sometimes they try to contest it later and that's when things get messy. Keep documenting everything just in case you need it for an appeal later on.

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Wait I thought there was some kind of offset? Like if you make too much from social security they reduce your unemployment? Or maybe that's a different state... this stuff gets so confusing with all the different rules

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You might be thinking of other states or other benefit programs. In New York, social security retirement benefits don't offset unemployment benefits. The only income that typically affects UI is wages from work during your claim period.

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Just wanted to add that you'll still need to certify that you're able and available for work each week, even while getting social security. Some people think being on SS means you don't have to be available for work but that's not true for unemployment benefits. You need to show you're actively seeking employment and can accept suitable work if offered.

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Don't assume anything!! The unemployment system is designed to deny people. I worked for 2 years and they still found some excuse to delay my benefits for months. Make sure you have ALL your paperwork ready and document everything. Save screenshots of everything you submit because they WILL lose your information.

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That sounds scary... what kind of paperwork do I need? I still have my pay stubs from the restaurant.

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Keep your expectations realistic about the benefit amount too. The weekly benefit in NY maxes out around $504 but most people get way less than that. It's based on your earnings so with restaurant wages you're probably looking at maybe $200-300 per week if you qualify.

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The NYS Department of Labor has a benefit calculator on their website but honestly it's not super accurate. I was getting way less than what it estimated because of some weird calculation with my base period. Had to call them multiple times to figure out why my amount was lower than expected. If you're having trouble getting through to someone at NYS Department of Labor, I actually used a service called Claimyr (claimyr.com) that helped me get connected to an agent. They have this video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me hours of calling.

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Interesting, I'll check that out if I have issues. Hopefully my calculation is straightforward since I had steady employment.

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Don't forget you also have to do the job search requirements to keep getting benefits. It's 3 job search activities per week and you have to log them in the system. That doesn't affect the amount but you won't get paid if you don't do it.

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The system is honestly pretty fair when you think about it. Employees and employers both contribute, and then when people lose their jobs through no fault of their own, there's money available for benefits. Much better than some states where it's harder to qualify or the benefits run out faster.

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omg THANK YOU for asking this!! I've been wondering the same thing but felt dumb asking. new to NY and this paycheck deduction confused me so much

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