No document request letter from NY unemployment - still need to submit docs?

ya you still need to submit them even if you didnt get the letter. my cousin never got anything in the mail but his account had a message in it saying he needed to upload proof. check your online account messages!!! they might have sent it there instead of mail

Just checked my account and I didn't get a letter either!!! But I found a message in my account inbox from 2 weeks ago asking for documents!!! OMG thank you for posting this or I would have missed it completely!!

I work with unemployment claims regularly. To clarify: not everyone needs to submit additional documentation. This typically depends on: 1. Whether the NYSDOL already has your wage information from your employer 2. If there are any discrepancies in your claim information 3. If you're receiving certain types of benefits If you're on regular UI with straightforward W2 employment, and your employer properly reported your wages, you may not need to submit anything additional. However, it's always best to check your online account dashboard and message center. The notification could be there even if you didn't receive physical mail.

I had THE EXACT SAME PROBLEM last month! Never got any email or mail but they STILL expected me to send in docs. Then they froze my benefits for "failure to respond" even tho they never contacted me!!! The system is TOTALLY BROKEN. Took me 2 weeks of calling CONSTANTLY to fix it.

I had this exact issue in January. Found out I missed a document deadline because the notification was buried in my online account. After days of trying to reach someone at NYSDOL with no success, I used Claimyr (claimyr.com) to get through to an agent directly. They have a service that connects you to unemployment directly without the wait. Watched their demo at https://youtu.be/Rdqa1gKtxuE and decided to try it. Got through to an agent who helped me submit my documents after the deadline without penalty. Saved me from having to repay benefits.

Shouldn't we be concerned that the unemployment system isn't sending proper notifications? I mean what if someone doesn't think to check online and misses the deadline? Seems like a huge design flaw that unfairly punishes people who are already struggling...

Question for those who know: what exactly happens if you miss the document deadline? Do they automatically make you pay back everything, or is there an appeal process? Asking for... well, myself actually. I think I might have missed my deadline by a couple days because I never saw the notification until now.

just submitted my stuff!!! talk about cutting it close, my deadline is literally tomorrow. i would have been so screwed if i hadn't seen this post!

btw they changed the website layout in february which is why some ppl are missing notifications. the old site used to pop up messages when u logged in but now they go to that stupid inbox thing that nobody checks

UPDATE: I uploaded all my documents and called using the Claimyr service that someone mentioned. Actually got through to a real person (shocking!) who confirmed my documents were received and said I made it before the deadline. They also noted in my account that I never received the mail notification. Thanks everyone for your help - you literally saved me from a potential disaster with my benefits.