What documents to submit for NY unemployment income verification - W2 only or include paystubs?
I need to send proof of my 2023 earnings by May 15, 2025 for my NY unemployment claim, and I'm stressing about what exactly to send! The instructions say I need at least one document from their list, but also mentions we can send more. I'm debating whether to send just my W2s or if I should include my paystubs too? Kind of nervous about sending too many personal documents unnecessarily. For those who've done this recently - did you just send W2s alone or did you include paystubs too? Did that work out okay? Also wondering if I should include my Form 1040 or the W2 detail listing from my tax return? Don't want my claim to get delayed because I missed something important! Thanks for any advice!
22 comments
StarSurfer
Just your W2s should be sufficient in most cases. That's what the NYSDOL primarily looks for since it shows your annual income in an official format. I sent only my W2s last quarter and my verification was processed within 10 business days. The paystubs are usually only necessary if you don't have W2s or if there's some discrepancy they need to verify.
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Yuki Nakamura
•Thanks! That's reassuring. Did you send the actual W2 forms or did you also include any of the tax return pages that show the W2 information?
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Carmen Reyes
i just sent my w2s last month, nothing else. got approved no problems
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Yuki Nakamura
•Awesome, thanks for sharing your experience!
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Andre Moreau
I was in your EXACT situation back in February. I overthought it and ended up sending W2s, four months of paystubs, AND my 1040. Guess what? Total overkill! The determination letter specifically mentioned they only used my W2 information for the calculation. Save yourself the hassle and just send the W2s unless you had multiple employers or inconsistent income.
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Yuki Nakamura
•That's really helpful to know they specifically mentioned only using the W2! I'll probably just stick with that then. Did you send your W2s electronically or by mail?
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Andre Moreau
I uploaded mine through the online portal. Much faster than mail, and you get a confirmation number right away.
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Zoe Christodoulou
W2 only here and got approved. My brother sent paystubs too and they actually delayed his claim by 2 weeks because they said they had to "reconcile" the different documents. Less is more with NYSDOL lol
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Yuki Nakamura
•Yikes! That's exactly what I'm worried about - causing delays by sending too much. Thanks for sharing that experience!
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Jamal Thompson
MAKE SURE you keep copies of EVERYTHING you send them!!!! I sent just my W2 last year and they claimed they never received it, even though I had a confirmation number. Then they wanted me to repay $4,200 because they said I "failed to provide documentation"!!! Took me THREE MONTHS to get it resolved and I had to keep calling every single day. The system is BROKEN!!!
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Mei Chen
•If you're having trouble getting through to them on the phone, try using Claimyr. I was in a similar situation and couldn't get through for weeks. Claimyr connected me to an agent in under 30 minutes. Seriously saved me so much frustration. You can see how it works in their video here: https://youtu.be/Rdqa1gKtxuE and their website is claimyr.com. Worth it when you're dealing with these documentation nightmares.
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Yuki Nakamura
•Oh wow, that's really scary! I'll definitely make copies of everything. Did you eventually get it resolved just by calling, or did you have to go through an appeal process?
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Jamal Thompson
Had to threaten to contact my state rep before they suddenly "found" my documents. The whole time they had them!! Just incompetence.
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CosmicCadet
DOL claims representative here. For standard W-2 employees, just the W-2 is sufficient for income verification in most cases. We only need paystubs in specific circumstances: 1. If your W-2 doesn't match our wage records 2. If you worked for multiple employers 3. If you had variable income throughout the year 4. If you're claiming income that doesn't appear on a W-2 Sending extra documentation when not needed can actually slow down processing as it requires additional review. My recommendation: Start with just the W-2, and if we need additional documentation, we'll specifically request it. Also important: Make sure you're sending documents for the correct base period. For claims filed in May 2025, we're typically looking at your earnings from January-December 2024, not 2023.
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Yuki Nakamura
•Thank you so much for this official information! I really appreciate you clarifying about the base period too - I need to double-check my paperwork to make sure I'm sending the right year's W2s!
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Carmen Reyes
•wait i think i sent the wrong year's w2s now... will they just reject it or will i get in trouble?
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Andre Moreau
Just want to add something important - make sure the copies you send are completely legible! My first submission was rejected because the scan was too faint. They're really strict about being able to read all the numbers clearly.
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Yuki Nakamura
•That's a great tip, thank you! I'll make sure my scans are high quality.
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Zoe Christodoulou
anyone else notice how the deadline dates keep changing from year to year? last year it was june 30, now may 15? so annoying they can't keep anything consistent
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Jamal Thompson
•EVERYTHING about NY unemployment changes constantly!!! The website says one thing, the handbook another, and the people on the phone tell you something completely different! It's like they WANT us to make mistakes!!
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StarSurfer
Just as a follow-up: I noticed in your original post you mentioned sending 2023 earnings for a 2025 claim. As the claims rep pointed out, you'll likely need 2024 earnings documentation instead. The base period for unemployment calculations is usually the first four of the last five completed calendar quarters before you filed your claim. Double-check your notice to confirm exactly which year they're requesting.
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Yuki Nakamura
•Thank you for catching that! You're right - I just double-checked my notice and it is asking for 2024 documentation. I definitely would have sent the wrong year's forms if you hadn't pointed this out!
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