NY unemployment asking for proof of weekly certifications - how to provide this?

wait thats weird they should have that on file, you literally certify through THEIR system lol

This is actually a standard request during certain audits or benefit reviews. You can provide proof of weekly certifications by: 1. Taking screenshots from your NY.gov account history (go to "Payment History" section) 2. Printing the certification confirmation emails if you saved them 3. Providing bank statements showing the regular deposits (with other sensitive info blacked out) The system does track your certifications, but during reviews they sometimes require claimants to provide their own documentation as a verification measure. It's annoying but fairly routine.

i just got the same letter yesterday freaking out too

This happened to me in January! It's ridiculous they ask for this when THEY are the ones who have all the records! I tried sending screenshots of my payment history but they said it wasn't sufficient because it didn't specifically show the certification process, just the payments. Then I tried calling for DAYS and kept getting disconnected or put on eternal hold. Finally I discovered Claimyr.com which got me connected to an actual agent in about 30 minutes. The agent I talked to was able to print out my certification history and email it to me, and then I submitted that. Problem solved! You can see how it works in their demo: https://youtu.be/Rdqa1gKtxuE But yeah, this whole process is absurd. They're literally asking us to prove we did something on THEIR system.

To properly address this verification request, I recommend the following approach: 1. Log into your NY.gov account 2. Navigate to the "Unemployment Services" section 3. Select "View Payment History" 4. Look for the option to "Download Certification History" or similar 5. If available, download the PDF document that shows all your certification dates 6. If not available, take screenshots of each page of your payment history If the online system doesn't provide sufficient history, you'll need to contact NYSDOL directly. Include your claim ID number and specifically request a copy of your certification history. Mention that this is for responding to their own verification request. The reason they sometimes request this is to verify there was no fraud. While it seems redundant, it's part of their audit process, especially if anything in your claim raised automated flags.

So I had this same exact issue back in February!!! I tried sending them my payment history but they said it wasnt enough. I called like 17 times before I got through to someone who told me they actually have a form you can request called "Certification Record" that has all your weekly certifications on it. But they won't send it unless you specifically ask for it by that name. The system is DESIGNED to be difficult i swear

I'm going through this nightmare right now too. Been trying to call for TWO WEEKS with no luck getting through. The phone system is completely broken. My benefits are on hold until I provide this "proof" of certification that THEY ALREADY HAVE IN THEIR SYSTEM!!! Why are we responsible for providing records that they create and maintain?? I saved every single email confirmation but apparently that's not enough either. This has to be some kind of scam to deny benefits to people who did everything right.

hey my friend just went thru this! he said if you go to the unemployment office in person they can print your whole certification history right there on the spot. might be faster than calling

To update everyone on this thread: NYSDOL has actually acknowledged this is causing confusion and issued a clarification. The "proof of certification" request is part of their 2025 audit process. What they're looking for is evidence that you personally completed the certifications (not someone else using your account). Acceptable documentation includes: 1. Screenshots showing your login information along with certification dates 2. The official Certification Record (must be requested from an agent) 3. Email confirmations with your claim ID visible You have 30 days from the date of their letter to provide this information. If you're having trouble, request an extension in writing while you continue trying to reach them by phone.

update: i got thru to someone finally! they said we can also write a signed statement listing all the weeks we certified if we dont have other proof. not sure if thats legit but thats what the lady told me

Just wanted to update - I sent in my certification history that the agent provided (after using Claimyr to reach someone), and I got confirmation yesterday that my verification was accepted! The letter says my benefits will continue without interruption. So there IS a solution to this, but you definitely need to get that official record from them.

FYI I just spoke to someone from NY unemployment (finally!!!) and they said this is part of a MASSIVE fraud investigation they're doing. Apparently there was some huge ring of people falsely certifying for others. She said they're sending these letters to thousands of people, even those who did everything correctly. She also said we're not supposed to send bank statements - only actual proof of certification.