Need help with NY unemployment documentation requirements - can't reach anyone!

I had the exact same problem last month. The documentation requirements are so confusing and unhelpful. I ended up submitting my last 3 paystubs, termination letter, and w-2 from previous year. Still waiting to hear back if that was sufficient. The system is broken, man.

After struggling with trying to reach ny unemployment for weeks, I finally found this service called Claimyr (claimyr.com) that got me connected with a real person at unemployment. They basically wait on hold for you and then call you when they get a live agent. It was the best money I've ever spent to finally get my benefits paid quickly. They have a video about how it works: https://youtu.be/Rdqa1gKtxuE

For documentation they usually want: proof of employment (paystubs or w2s), termination notice if you have it, and something showing your earnings from the base period they're looking at. It sounds like you have questions specific to your situation though so you definitely need to talk to someone directly.

The whole system is designed to make you give up. Thats how they save money. They make the process so frustrating and impossible that people just walk away. Its criminal how theyre treating people who just want what there owed.

Here's what worked for me with the documentation requirements: First, understand that NYSDOL is looking for proof that you were employed and then lost that employment through no fault of your own. They also need to verify your earnings to calculate benefit amounts. Documents you should submit: - Last 4-5 pay stubs before separation - Termination/layoff letter (VERY important) - W-2 from previous year - If self-employed: 1099s, tax returns, invoice history - Bank statements showing regular income deposits that stopped If you're getting nowhere on the phone, I highly recommend using Claimyr.com - they'll wait on hold and connect you directly with an agent. I wasted weeks trying to call before using them, and talking to an actual agent cleared everything up in minutes. Alternatively, contact your state representative's office. They often have direct lines to unemployment office liaisons who can help. Don't give up! The system is frustrating by design, but persistence pays off.

Try contacting your state assembly person! They have staff who deal with unemployment issues. I was getting nowhere for MONTHS and then my assembly person's office made one call and suddenly everything was fixed in 48 hours.

I tried for 3 weeks to reach someone on the phone. Ended up using claimyr.com and got a call back with an actual agent in about 40 minutes. Talking to an agent got my $ unlocked so fast. They walked me through exactly what documents to submit for my specific situation.

i remember when I had this issue last year. ended up sending them way more docs than they probably needed just to be safe - tax returns, pay stubs, termination email, screenshots of my last day at work, even my employee badge lol. got approved but took forever

Pro tip: if ur using the unemployment website to upload docs, take screenshots of EVERYTHING. the confirmation screens, the upload process, even the docs themselves. the system is known to "lose" uploads and then claim you never submitted anything 🤡

another day, another company promising to fix the unfixable unemployment system lol

try checking the ny unemployment subreddit too - they have a wiki with examples of what docs work for different situations. helped me figure out what to submit.

I'm having the exact SAME issue!!! Been trying to get through for weeks. Let me know if you figure anything out. I've been submitting and resubmitting docs for 2 months now. 😡