Need help getting through to NY unemployment - what docs needed for recertification?

good luck lol... been trying 4 days to get thru. i think they make it impossible on purpose.

For the 2025 recertification, you need to submit: 1) Form UI-RQ25 (Recertification Questionnaire), 2) Last 3 paystubs if you worked at all since your initial claim, 3) ID verification (driver's license or state ID), and 4) Any W-2s or 1099s from 2024. Send these to the claims processing center listed on your notice. Make sure to include your claimant ID number on everything you send.

Im in the same boat!!! Called like 50 times yesterday and couldnt get a human. My recert letter came last week and I need to get this handled ASAP. Does anyone know what happens if I send in the wrong documents? Will they tell me or just deny everything??? So stressed about this.

I finally got through to NY unemployment yesterday after struggling for a week. I used this service called Claimyr (claimyr.com) that holds your place in line and calls you when an agent is available. Saved me hours of frustration. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE The agent confirmed what @helpful_person said about the documents, but also told me if you had any changes in your address or banking info, you need to include Form UI-CV25 (Change Verification form). They're apparently being super strict about the recertifications this year because of all the fraud they had.

So I sent in my recertification docs three weeks ago and still nothing has been processed. Is anyone else experiencing super long delays? I included everything that was required and even sent it certified mail with tracking. The tracking shows it was delivered but my online account still says "pending recertification" and my benefits are still on hold.

One more important thing: if you worked at all during your benefit year, even just part-time or temporarily, you MUST include Form UI-WH25 (Work History Update) along with paystubs. Missing this form is the #1 reason recertifications get delayed or denied. The form wasn't always required in previous years, which is why many people forget to include it now.

anybody else think its crazy they make this so complicated?? why don't they just tell us exactly what to send in the first place?? its like they WANT us to mess up so they don't have to pay

Here's a comprehensive checklist for NY unemployment recertification in 2025: 1. Form UI-RQ25 (Recertification Questionnaire) 2. Form UI-WH25 (if you worked during your benefit year) 3. Copy of the recertification notice (keep your original) 4. Photo ID (driver's license, state ID, or passport) 5. Last 3 paystubs (if applicable) 6. W-2s or 1099s from 2024 7. Form UI-CV25 (if you had address or banking changes) 8. Proof of job search activities (at least 3 per week) Make sure to write your claimant ID on every page, send via certified mail, and keep copies of everything. Processing is currently taking 3-4 weeks minimum.

Just wanted to update everyone - I used the Claimyr service that someone recommended above and actually got through to an agent! Took about 45 minutes instead of days of redialing. The agent confirmed everything about the documents needed and even sent me an email with links to download all the forms. Also, they said I could bring everything to the local office in person instead of mailing it if I'm worried about delays. Thanks everyone for your help!