Anyone know an email for NY unemployment? Stuck on pending for 2 months with no contact

Call them call them call them! There isnt an email that gets answered. You have to talk to an agent. try early in the morning around 8am, keep calling even if busy signal.

After 6 weeks of my claim being stuck on pending, I finally found something that worked. I used Claimyr.com and got connected to an actual agent in like 40 mins. Basically they wait on hold for you then call you when someone picks up. Best money I've spent to finally get my benefits, the agent fixed my claim on the spot! Check this video I found about it: https://youtu.be/Rdqa1gKtxuE

Theres no email thats monitored. I got my state rep involved after 12 weeks of nothing. Call your assemblyperson they can help push your claim through!!

Did you check your spam folder for emails? Sometimes their messages end up there and they expect you to respond. Also check your online account message center on the portal. They might have sent something you missed.

something similar happened to me last year. turns out my former employer contested my claim which put everything on hold. didn't find out until i finally got through to someone. you DEF need to talk to a human. the system is useless for fixing problems.

I waited FOUR MONTHS with pending status. You know what finally worked? I filed a complaint with the NY Department of Labor Ombudsman AND contacted my state senator's office. Suddenly my claim was processed in 3 days. Try both routes.

The NY unemployment system is a complete JOKE. I had the exact same issue last year and wasted 3 months trying to get it resolved. Their phone system is designed to hang up on you and the website never updates. Theyre hoping you'll just give up.

The email thing is a myth, they dont answer emails. But heres what I learned after going through this hell with NY unemployment twice: 1. Your claim is probably stuck because of an identity verification issue OR an employer dispute. Both require talking to a human. 2. The regular phone number is useless - I had more success with the fraud department number (even though my issue wasnt fraud). They can transfer you. 3. Use claimyr.com if you're desperate - it actually works to get you past the hold system. 4. Contact your state assembly person AND state senator. Give them your claim info and a brief explanation. They have direct channels. 5. If all else fails, file a complaint with the NY Department of Labor Commissioner's office. The system is deliberately broken to reduce payout rates. Don't give up - that's what they want.

I'm in the same boat as you - been pending since February. The unemployment system is straight garbage. I've called 200+ times and only got through twice, both times they just said "keep waiting" 🙄

check if your employer is contesting your claim. that's what happened to me and it took forever to resolve. ny unemployment never bothered to tell me that was the holdup 😑

Pro tip: NY unemployment has special teams that handle different issues. If you can somehow speak to an agent, ask to be transferred to the DETERMINATIONS unit specifically. Regular agents can't do much but that unit can actually fix pending claims.

The whole "pending" status is BS. I was pending for 3 months with no contact, then suddenly got paid for all weeks at once. No explanation, no communication. Keep certifying every week no matter what.

tbh your only real option is to keep calling obsessively or use a service to get through the phone system. theres no email, no chat, no other way. its designed to be impossible on purpose.

Have you tried reaching out on Twitter? Sometimes tweeting @NYSLabor with your issue (don't include personal info) can get their attention. Worked for me when I was stuck in limbo for 2 months.

man i really wish there was an email address but there isn't. i went thru this last year and the ONLY thing that worked was using claimyr.com to get past their busy lines. once i talked to someone they fixed everything in like 10 minutes. was literally just sitting in a queue with nobody looking at it.

Heres an insider tip - I know someone who works at unemployment. The system automatically flags certain claims for manual review based on random criteria, and those go into a huge backlog. The ONLY way to get it moved up is by talking to an agent directly. There's literally no other way.

lmaooo an EMAIL? 😂 they barely answer their phones and u think theres an EMAIL? welcome to ny unemployment hell my friend 🤡