anyone know if this affects direct deposit and debit cards differently? i have the unemployment debit card

Friendly reminder to everyone: screenshot your certification confirmation pages! Every time! Holiday delays are normal but system glitches happen too. Always keep proof you certified each week.

You NEED to talk to someone. Period. Nothing will happen until you get a live person who can look at the claim. Try calling every morning at 7:58am and hitting the right options the second they open. That worked for me after dozens of failed attempts.

is your husband checking his spam/junk email folders? sometimes the DOL sends important emails that get filtered out. also check physical mail - they sometimes send letters requiring response within a certain timeframe.

hot take: the backpay system is intentionally broken to save the state money. they know most people will give up eventually.

Check your spam folder!!!! My backpay notification was sitting there for 3 months before I found it. They needed additional info and I never saw the email.

I got a call yesterday telling me my claim was flagged for fraud so i needed to verify myself. they wanted my pin and password for the online system!! told them to kick rocks. pretty sure it was a 518 number too

Sometimes i wonder if the real DOL and the scammers are playing good cop/bad cop 🤣 One is impossible to reach, the other won't leave you alone!

have u checked ur spam folder? sometimes the important emails from unemployment go there. happened to me and i missed an important interview 😣

7 weeks is sadly normal these days. It took me 11 weeks last fall. The key is to keep certifying every week so when you do get approved, you'll get all that backpay at once. And yes, from what you described, you should definitely qualify with a family emergency absence.

Nobody has mentioned this yet but try MESSAGING them through your online account! Sometimes that works better than calling. Go to your account, look for the messaging option, and send a detailed explanation of your issue. I got a response in 3 days when I tried this.

the real answer: ny unemployment is completely FUBAR and the only way to fix problems is by talking to a human. good luck with that though since their phone lines are designed to prevent you from reaching anyone 🤡 welcome to bureaucratic hell

Did you get a letter in the mail confirming your benefit amount? That usually comes before any payments start processing. If you havent even gotten that yet, something might be wrong with your claim.

I waited 5 weeks for my first payment. Then suddenly got 5 weeks worth all at once. Keep certifying every week even if you're not seeing payments yet!

After 3 moths of my account being locked in review status, I found claimyr.com through reddit. Got connected to an agent in like 30 minutes who cleared everything up. Wish I'd known about it sooner instead of stressing for months! my backpay hit my account 2 days later

Don't break down! The NY unemployment system does this to almost everyone at some point. They make it hard on purpose hoping people will give up. You just need to talk to a real person who can fix it immediately. Be persistent!

you need to call the interstate claims unit directly. the regular agents don't know how to handle out-of-state employer situations. the number is different than the main unemployment line.

Its all about the tax withholding. If your company wasn't withholding NY state taxes, then NY doesn't show your wages. I bet if you look at your W-2, it shows the other state's withholding. You'll need to send in all those paystubs AND a letter explaining that you physically worked in NY even though the employer is based elsewhere.

the system is completely clogged rn because of all the tech layoffs hitting NY. my friend who works in the UI office said they're getting 3x the normal applications since april.

I was in the EXACT same situation! Company went under with no warning. If you have the FEIN that's HUGE - they can verify your claim much faster. Mine took 5 weeks from application to first payment once I got someone on the phone. I couldn't get through for weeks until I tried claimyr.com - totally worth it, got my backpay released in one call.