New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm 65 and currently collecting social security, and I was just laid off from my part-time administrative assistant position last week. Reading through everyone's responses here has been incredibly helpful - I had no idea you could collect both benefits simultaneously! I was actually afraid to apply for unemployment because I thought it might somehow affect my social security payments. It's reassuring to hear from so many people who have successfully navigated this situation. I'm planning to file my claim online this week since it sounds like that's much more reliable than trying to call. One question though - for the work search requirements, are there any age-friendly job search resources that people have found particularly helpful? I want to make sure I'm meeting the 3 weekly activities requirement effectively.

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@Cole Roush I m'glad you found everyone s'responses helpful! For age-friendly job search resources, I d'definitely recommend checking out AARP s'job board at aarpjobboard.org - they specifically focus on opportunities for workers 50+. Also, many local libraries have job search programs and computer access if you need it. For your weekly activities, you can count things like applying to jobs online, attending virtual job fairs, networking events, or even calling employers directly. The NYS Department of Labor website has a list of acceptable activities. Don t'forget that updating your resume or LinkedIn profile can also count as a search activity. Best of luck with your application - you ve'got this!

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I'm 63 and went through this same situation about 8 months ago when I got laid off from my part-time job at a medical office. Just wanted to add my voice to confirm - yes, you can absolutely collect both social security and unemployment in New York! I was nervous about it too at first, but the NYS Department of Labor representative I eventually spoke with was very clear that there's no conflict. The process was actually pretty straightforward once I got started. I filed online, reported my social security income on the weekly certifications (they do reduce your UI benefits by 50% of your SS income as others mentioned), and kept up with my job search requirements. I collected benefits for about 4 months before finding a new part-time position. The hardest part was honestly just getting over my own hesitation to apply - I wish I had done it sooner! Don't let anyone make you feel like you're doing something wrong by claiming what you're entitled to.

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@StarStrider Thank you so much for sharing your experience! It's really reassuring to hear from someone who went through this recently. I'm in almost the exact same situation - 67 and just laid off last month. Your comment about getting over the hesitation really resonates with me. I've been putting off applying because I was worried about somehow jeopardizing my social security, but hearing from you and everyone else here has given me the confidence to move forward. I'm planning to file my claim online this weekend. It's encouraging to know that you found a new position after 4 months too - gives me hope that there are opportunities out there for people in our situation. Really appreciate everyone taking the time to share their experiences here!

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I just want to say how grateful I am for this entire discussion thread! I've been dealing with a hold on my claim for about a week now and was getting really worried that I had made some serious mistake in my application. Reading through everyone's experiences here has been incredibly reassuring - it's clear that holds are much more common than I realized and are often just routine administrative reviews rather than actual problems. The consistent advice about calling at exactly 8 AM and continuing to file weekly certifications even during the hold is so valuable. I was actually considering skipping my weekly filing this week thinking it was pointless while on hold, but now I understand that would be a huge mistake for getting backpay later. It's amazing how much peace of mind comes from hearing real experiences from people who've been through this exact situation and came out fine on the other side. I'm setting my alarm for 7:55 AM tomorrow to try the early morning call strategy. Thank you to everyone who took the time to share their stories - this community support makes such a difference when dealing with the stress and uncertainty of unemployment issues!

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Welcome to the community! I just joined recently too and this thread has been such a goldmine of information. It's incredible how much anxiety gets relieved just by knowing you're not the only one going through this. I haven't had a hold yet myself, but I'm definitely saving all this advice about the 8 AM calls and continuing weekly filings - it's like having a roadmap for if/when it happens to me. The fact that so many people here got their holds resolved with full backpay is really encouraging. Good luck with your call tomorrow morning - hopefully you'll get through and get some clear answers about what's causing your hold!

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I'm dealing with this exact same situation right now and this thread has been incredibly helpful! My claim has been on hold for 8 days and I was starting to worry that I had done something wrong with my application. Reading everyone's experiences here really shows how common these holds are - it sounds like they can happen for routine audits, job search verification, wage reviews, or just random eligibility checks. The consistent advice about calling right at 8 AM and continuing to file weekly certifications during the hold is invaluable. I almost made the mistake of skipping this week's filing thinking it was pointless while on hold, but now I understand that would prevent me from getting backpay once this resolves. It's so reassuring to hear from people who waited 2-3 weeks but then got everything sorted out with full backpay. I'm definitely going to try the early morning calling strategy tomorrow with my SSN and claim number ready. Thank you to everyone who shared their stories - knowing that others have been through this exact stressful experience and came out fine really helps with the anxiety!

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I'm in a very similar situation - my benefits ended about 3 weeks ago and I've been trying to navigate this maze ever since. Reading through everyone's experiences here has been incredibly helpful! I had a couple of questions for those who've successfully filed new claims: First, when you calculated whether you met the wage requirements from work during your benefit year, did you include gross wages or just net pay? I had some freelance work in October and December but want to make sure I'm calculating it correctly. Second, for anyone who used the Claimyr service to get through to NYS DOL - approximately how long did it take to connect with someone, and were they able to give you definitive answers about eligibility on the spot? I've been hesitant to pay for a service but if it actually works it might be worth it. Also wanted to mention that I found the NYS DOL has some informational webinars listed on their website about unemployment benefits - not sure how current they are but might be worth checking out while waiting to speak with someone. Thanks to everyone sharing their experiences, it's making this whole process feel less overwhelming!

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Great questions! For the wage calculation, you'll want to use gross wages - that's what NYS DOL looks at for benefit eligibility. So for your freelance work in October and December, include the full amount before any taxes or deductions. Make sure you have documentation like 1099s or invoices to back it up. Regarding Claimyr, I used them a few months ago and it took about 45 minutes to connect with an actual NYS DOL representative. It was worth the cost because the agent was able to look up my specific claim and give me definitive answers about my wage history and eligibility right on the call. They could see exactly what wages were being counted toward my base period calculations. The webinars are a good idea too - I attended one last year and while some info was basic, they did cover the different base period options which helped me understand the alternate base period concept. Definitely keep all your freelance documentation organized before you call or file - having everything ready speeds up the process significantly!

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I'm currently in week 22 of my benefits so this thread is incredibly timely for me! Thank you everyone for sharing such detailed experiences. One thing I'm still confused about - if I do qualify for a new claim based on wages earned during my benefit year, does the new claim start with a fresh 26-week period, or is it somehow reduced based on what I already collected? Also, has anyone dealt with the situation where you're working part-time while collecting benefits and then that part-time job ends right around when your regular benefits run out? I'm wondering if losing that job would affect my ability to file a new claim or if it might actually help by making me fully unemployed again. The timing seems really complicated and I want to make sure I handle this correctly. Really appreciate all the insights shared here - this community has been more helpful than the actual NYS DOL website!

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I've been trying to call NYS Department of Labor for weeks to ask about exactly this kind of situation but can never get through to a human. The automated system just tells me to check the website but I want to talk to someone about my specific case.

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I had the same problem trying to reach them about reporting issues. Someone here told me about this service called Claimyr (claimyr.com) that helps you get through to NYS Department of Labor agents by phone. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it last month and actually got connected to speak with someone within like 20 minutes instead of calling for days. Really helped me get my questions answered about partial work reporting.

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That sounds too good to be true but I'm desperate at this point. I'll check out that video demo, thanks!

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One thing to keep in mind is that Uber Eats earnings can be pretty unpredictable - some weeks you might make $300, other weeks maybe $50 depending on demand and how much you work. This makes it tricky to budget around your reduced UI benefits. I'd suggest starting slow with just a few hours on weekends to see how it affects your weekly benefit amount before ramping up. Also, the Uber driver app lets you track your earnings pretty easily which helps with the reporting requirements everyone mentioned.

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That's really smart advice about starting slow! I was thinking about jumping right into doing deliveries every weekend but you're right that the unpredictable earnings could make it hard to plan my budget. I'll probably try just Saturday afternoons for the first few weeks to see how it goes. Does the Uber app show your earnings in real-time or do you have to wait until the end of the week to see totals?

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Ev Luca

just file asap dont overthink it. the system is confusing enough without worrying about perfect timing

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One thing to add - if your sister is getting any kind of notice period where she's still technically employed but not working (like being told she'll be laid off in 2 weeks), she should wait until her actual last day of employment to file. NYS DOL considers you unemployed starting from when your employment officially ends, not when you receive notice. But if she was already laid off yesterday and her employment ended yesterday, then yes - file today! The online system at ny.gov is definitely the way to go, much better than trying to get through on the phone.

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