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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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Make sure you double check that your routing and account numbers were entered correctly when you set up direct deposit. One wrong digit and your payment could be floating in limbo somewhere. NYS Department of Labor should send you a confirmation email when direct deposit is activated on your account.
That's really good advice! I actually didn't get a confirmation email when I set it up, which now has me a bit worried. Should I call to verify everything was entered correctly or wait to see if the payment shows up first?
@Ryan Young I d'probably wait a day or two to see if the payment shows up first, especially since it s'only been a few days since you set it up. If nothing appears by Friday, then definitely call to double-check your banking info. Sometimes the confirmation emails end up in spam folders too, so check there as well!
I had the exact same situation when I first switched to direct deposit with NYS Department of Labor! It took about 3 business days for my first payment to show up, but after that it was consistently 1-2 days. The initial setup does seem to add some extra processing time. I'd give it until Friday before getting concerned, especially since your claim shows as paid. Also make sure to check if your bank has any holds on new ACH deposits - some banks will hold the first few deposits from new sources for an extra day.
That's reassuring to hear! I didn't even think about my bank potentially holding ACH deposits from new sources. I'll check with them if the payment doesn't show up by Friday. It's good to know the 3-day timeline for the first payment is pretty normal - makes me feel less anxious about the whole thing.
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I'm dealing with this exact same situation right now! Just saw my first waiting week show up as $0.00 and was totally panicking that I messed something up on my application. Reading through everyone's experiences here is such a relief - sounds like this is just standard NY procedure and not an error on my part. I'm with Ally Bank so I'm hoping to see my first real payment hit sometime Tuesday/Wednesday after my next weekly certification. The timing everyone shared for different banks is super helpful for planning purposes. It's definitely frustrating to have that extra wait when you're already stressed about being unemployed, but at least now I know what to expect. Thanks to everyone who took the time to share their experiences - this thread has been way more informative than anything I could find on the official DOL website! 🙏
@Zachary Hughes Don t'worry, you definitely didn t'mess up your application! I just went through this same exact panic when I saw that $0.00 waiting week pop up. It s'so confusing when you re'already dealing with unemployment stress and then the system throws this curveball at you. But everyone here has confirmed it s'just how NY does things - like a mandatory probation "week before" they start actual payments. Ally Bank should definitely follow the same Tuesday/Wednesday pattern everyone else mentioned. The DOL website is honestly pretty terrible for explaining this stuff, so grateful for communities like this where people share real experiences. You re'almost through the hardest part! 💪
Just wanted to add my experience for anyone else going through this! I literally just went through the exact same thing last month - saw that $0.00 waiting week and immediately thought I had screwed something up with my application. But it's totally normal! NY makes everyone do a waiting week before they start paying out benefits. After that week ended, I started getting my regular weekly benefit amount deposited every Tuesday morning with US Bank (usually hits around 4am). The most important thing is to keep doing your weekly certifications even during that $0.00 week - if you skip it, it can mess up your whole claim timeline. And yeah, that first week's money is gone forever, but once you get past it the system works pretty smoothly. Set up those weekly reminders on your phone because missing even one certification can cause major headaches with their phone system. You're almost through the hardest part - hang in there! 💪
@Olivia Martinez This is exactly what I needed to hear! I m'literally in the middle of my waiting week right now and have been so anxious about whether I did everything correctly. Seeing that $0.00 amount was definitely panic-inducing, but hearing from so many people who went through the exact same thing is incredibly reassuring. US Bank Tuesday 4am - that s'super helpful timing info! I ve'already set up those weekly reminders on my phone after reading everyone s'advice here. It s'frustrating that the first week is just lost money, but at least I know what to expect now. Thanks for sharing your experience and the encouragement - this community has been a lifesaver for navigating this confusing process! 🙏
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I'm experiencing this exact same issue right now and this thread has been incredibly helpful! Got that same mysterious notice about documents I supposedly received weeks ago (spoiler alert: never got them) and my deadline is approaching fast. Like everyone else, I can't find any document upload section anywhere on my dashboard - just the usual weekly certification and payment history. It's both maddening and oddly comforting to see so many people dealing with the same January system update glitches. Based on all the advice here, I'm planning to call right at 8 AM tomorrow morning and will religiously check my message center for any direct upload links from agents. It's absolutely wild that we need to become IT troubleshooters just to submit required documents, but I'm grateful for everyone sharing their solutions and experiences. This community support is honestly better than any official help I've found from NYSDOL!
I'm so glad this thread exists too! I just went through this nightmare last week and can confirm that the 8 AM calling strategy really works. I got through on my third attempt (Wednesday morning) after about 30 minutes on hold. The agent immediately knew what I was talking about when I mentioned the missing document upload section - apparently they're getting dozens of calls daily about this exact issue. She sent me a direct link through my message center within 5 minutes of our call, and I was able to upload everything successfully. Just a heads up though - make sure your documents are under 5MB each and in PDF format, because the direct link they send has stricter file requirements than the regular portal. Also, the link expires after 48 hours, so don't wait to use it! You've got this - it's definitely stressful but totally resolvable once you reach someone who knows how to fix the glitch.
I'm going through this exact nightmare right now too! Just got that same confusing notice about documents I supposedly received weeks ago (never got them either) and I'm completely lost trying to find where to upload anything. My deadline is in 5 days and I'm starting to panic. This thread has been such a relief - I was beginning to think I was losing my mind or missing something obvious, but clearly this January system update has created chaos for tons of people. Based on everyone's advice here, I'm definitely going to try calling right at 8 AM tomorrow and will keep obsessively checking my message center for any direct links. It's absolutely insane that we have to become system detectives just to comply with their requirements, but I'm so grateful for everyone sharing their experiences and solutions. This community has been more helpful than any official NYSDOL resources I've found!
I'm in the exact same boat and this thread has been a godsend! Like everyone else, I got that mysterious notice about documents I never received and my deadline is approaching fast. After reading through all these experiences, it's clear this January update created a massive glitch affecting tons of claimants. The 8 AM calling strategy seems to be the most reliable solution - multiple people have succeeded that way. I'm planning to try tomorrow morning too, and I'll definitely keep checking my message center obsessively for any direct upload links from agents. It's absolutely ridiculous that we have to troubleshoot their broken system while racing against deadlines that could affect our benefits, but at least we're all figuring it out together. This community support has been invaluable - way better than anything official from NYSDOL! Good luck with your call tomorrow! 🤞
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honestly the whole work search thing is such a pain. like we're already stressed about being unemployed and then they make us jump through all these hoops to prove we're actually looking
I feel you but it makes sense they want proof. Too many people were probably gaming the system.
I've been through a work search audit and here's what saved me: I created a simple Google Doc with columns for Date, Company, Position, Method (Indeed, LinkedIn, etc.), and Notes. For online applications, I screenshot the confirmation page immediately after submitting. For networking events, I take a photo of the event flyer/sign and write down 2-3 company names I spoke with. The auditor told me they mainly want to see you're making genuine efforts - they're not trying to trip you up, but you do need to show your work. Digital records are fine, you don't need to print everything. Just be consistent with your documentation from now on.
This is really helpful, thank you! I like the Google Doc idea - seems much more organized than my current mess of screenshots scattered across my phone. Quick question: when you say "screenshot the confirmation page" - do you mean the page that shows after you hit submit, or do you wait for the email confirmation? Sometimes I get the page right away but the email takes a while to come through.
@Miles Hammonds This Google Doc system sounds perfect! I ve'been so disorganized with my documentation. One more question - for job fairs, do you think it s'enough to just write down the company names you spoke with, or should I try to get business cards or contact info too? I went to one last week and only remembered to write down like half the companies I talked to.
Collins Angel
Hey Miguel - I'm dealing with the exact same thing! Certified Sunday morning around 10am and still nothing in my payment history. This is really stressing me out because I've never had a delay like this before. I called the DOL line about 50 times today and just keep getting the busy signal. Starting to wonder if there's a system-wide issue this week or if something's wrong with my account specifically. Really hoping it shows up tomorrow because I can't afford to miss this payment 😰
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Luca Russo
•I'm in the same exact boat! Certified Sunday around the same time and nothing showing up. At least we know it's not just us - seems like there might be a system-wide delay this week. I'm going to wait until tomorrow morning and if nothing shows up by then, I'll try that claimyr service people mentioned above. Hang in there! 🤞
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Giovanni Rossi
I'm having the exact same issue! Certified Sunday afternoon and it's now Tuesday with nothing showing in my payment history. This is really nerve-wracking because I've been collecting since last year and never had a delay this long. I've tried logging out/in, different browsers, even checked on my phone - still nothing. The fact that multiple people are experiencing this makes me think it might be a system-wide glitch rather than individual account issues. Really hoping it's just delayed processing and not something more serious. Has anyone who certified Sunday actually received their payment yet or seen it show up in their history?
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Freya Pedersen
•Same exact situation here! Certified Sunday around noon and it's Tuesday evening with absolutely nothing in my payment history. I've been on unemployment since August and this has never happened before - usually shows up by Monday night at the latest. Tried all the usual fixes (different browsers, clearing cache, logging out/in) and still nothing. Really glad to see I'm not alone in this because I was starting to panic that something was wrong with my account specifically. Fingers crossed it's just a system-wide processing delay and we'll all see our payments tomorrow! 🤞
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