Anyone know an email for NY unemployment? Stuck on pending for 2 months with no contact

NY unemployment says I filed a claim on 6/15 but nothing shows up & haven't been paid

Just need someone to help me figure out what's going on. I filed my weekly ny unemployment claim on 6/15 (almost 3 weeks ago), and when I log into my account it says I claimed benefits for that week. But when I check my payment history, there's absolutely nothing showing up for that week. No pending payment, no processing status, literally nothing. I've been getting benefits normally for the past 4 months with no issues. Then for the July 4th week claim, the system says I successfully filed online, but again - zero record of it in my payment history. I've tried calling the unemployment office like 40+ times but can't get through to a real person. It's been almost a month now with no money coming in and I'm starting to panic about paying rent. Anyone else experiencing this weird glitch where claims are registered but not actually processing?

Can my husband get ny unemployment again after short job and injury?

My husband received unemployment benefits until August when he finally found a construction job. After working for only 9 days, he suffered a back injury that required surgery. When he tried contacting his new employer about when he could return, they told him they don't have any work for him right now. His doctor has restricted him from working for 6-8 weeks post-surgery. We're struggling financially - can he reapply for unemployment since the employer basically let him go? Or should he be applying for disability instead? What options do we have? We've got bills piling up and I'm only working part-time so we really need to figure something out fast.

NY unemployment site keeps saying I already have an 'active claim' but I never filed one

So here's what's going on. I got laid off from my job about 3 weeks ago and finally decided to apply for unemployment benefits. I created an account on the NY unemployment website and started filling out all the info. When I get to the final page and try to submit my claim, I keep getting this weird error message saying "You already have an active unemployment claim in our system." The thing is, I have NEVER filed for unemployment before in my life. This is my first time ever trying to apply. I double-checked my account info and everything is correct. I'm freaking out because it seems like someone might be using my personal information to collect benefits that should be coming to me! I've been trying to call the unemployment office for the past two days but can't get through to anyone. Just keeps saying "high call volume" and hangs up on me. Tried their online messaging system but no response after 5 days. Not sure what to do next. Has anyone dealt with this before? How do I fix this?

Can I claim NY unemployment for a week with reduced hours at my job?

My boss just cut my hours down to only 2 days this week because they overscheduled employees. Normally I work 5 days but now I'm only getting 16 hours instead of my usual 40. Can I file for partial unemployment just for this week? I used to collect benefits before when I was completely laid off, but this is different since I'm still employed just with way less hours. Will NY unemployment approve this kind of claim? I really need the extra money to cover bills since I wasn't expecting this pay cut.

Need to reach NY unemployment ASAP - tried Twitter but no luck

Been trying to contact ny unemployment for almost two weeks now. My claim has been pending since December and I'm running on fumes financially. Tried calling at least 30 times a day and either get disconnected or stuck on hold until the system kicks me out at 7pm. Sent messages through the online portal and got nothing back. Even tried reaching out on Twitter which some people suggested, but radio silence there too. Any ideas on how to actually get a human on the phone? I'm desperate at this point and my rent is due next week. I've tried different times of day and different days of the week but nothing seems to work.

NY unemployment benefits exhausted while 7 months pregnant - can I file a new claim?

I was laid off (company downsizing) from my job right before Christmas 2022. Been collecting unemployment since then without any issues. Yesterday when I submitted my weekly certification, I got a message saying "your unemployment insurance benefits will run out with this payment." Not sure what to do now. Can I file a new claim somehow? Every time I try to start over on the website, it just redirects me back to my current claim information. The timing couldn't be worse since I'm currently 7 months pregnant. I've sent out applications to at least 30 different places over the past few months but only landed 3 interviews so far. No luck with any offers. Anyone been through this and know what options I have?

How much should I expect from NY unemployment weekly benefits?

I lost my job last month after our company went through a major downsizing. Filed for unemployment benefits 3 weeks ago and finally got approval yesterday. I was making about $58,000 a year at my marketing job, but I'm confused about how much I'll actually get each week. The approval letter mentions a weekly benefit amount but doesn't explain how they calculated it. Does anyone know how NY unemployment figures out the weekly payment? I've heard different things from different people - some say it's 50% of your salary up to a maximum, others say it depends on your highest quarter earnings. Just trying to budget properly since rent in Queens isn't exactly cheap. Also, how long does it typically take for the first payment to come through after approval? Thanks for any help.

What docs needed to verify eligibility for ny unemployment in Spanish? Help!

So I have a family member who doesn't speak English well trying to apply for unemployment in New York. We already filed the initial claim in December but now they're asking for verification documents to prove eligibility. The problem is she doesn't understand what they're asking for because all the communications are in English! When we try calling, we wait for hours and never get through to anyone who speaks Spanish. The website translation feature is terrible - some parts don't translate at all. What documentation did you guys need to send in to prove you qualify? She worked at a restaurant for 2 years before being laid off in November, but they're saying something about insufficient work history or missing information. We uploaded her W-2 forms from 2022 and 2023 already but got some notice about needing more proof. The deadline to submit everything is in 5 days and we're panicking! Anyone gone through this who can help?

How to report a rude ny unemployment agent who made me cry

I need to file a complaint about a terrible experience with an unemployment representative who called me yesterday about my claim. This agent was extremely condescending throughout our entire conversation. He kept cutting me off mid-sentence when I tried explaining my situation. His tone was incredibly hostile and dismissive. When I politely mentioned that I felt uncomfortable with how he was speaking to me, he just doubled down and insisted he wasn't doing anything inappropriate. By the end of the call I was literally in tears from how badly I was treated. I've worked in customer service for 8 years and have NEVER spoken to anyone that way. Does anyone know if there's a specific phone number or department where I can report this behavior? This happened on Monday and I'm still upset about it.