
New York Unemployment
CommunityGovernment Services


Ask the community...
My employer just laid me off last week and I filed for unemployment right away. Everything seemed straightforward - they said it was due to company restructuring and gave me a severance package. But now I'm worried they might try to dispute my claim later. Does anyone know how long employers have to contest unemployment benefits after someone files? I want to know if I should be watching for anything or if there's a deadline they have to meet.
My aunt is driving me insane with her constant questions. I've been dealing with an identity verification issue with ny unemployment for over 3 weeks now. My payments suddenly got put on hold in February and I got a message about needing to verify my identity through ID.me. I completed the whole verification process last Thursday - took a bunch of pictures of my license, did the video call with the referee, everything. The ID.me account shows 'verified' status now, but I still haven't seen any of my benefits released. It's been 8 days since verification and nothing has changed in my payment history. This is around $2200 that I'm waiting on. Does anyone know if I need to actually call them to get the funds released after doing ID.me? Or am I just supposed to wait? If waiting, how long is normal before they start releasing payments again? I can't keep dealing with my aunt asking me about this every single day...
I went through this EXACT same thing last month and it was so frustrating! Completed my ID.me verification and then sat there for 11 days watching absolutely nothing happen. Like everyone else is saying, you definitely need to call - the systems don't sync automatically which is completely ridiculous. I used that fraud department number (888-598-2077) that @Diego Vargas mentioned and got through in about 50 minutes, which was way better than the regular line. The rep told me they have to manually review every single ID.me case because of all the fraud issues they're dealing with. She was able to release my payments right there on the call and I had the money in my account within 2 business days. Don't wait any longer - 8 days is definitely long enough! And I totally feel you on the aunt situation - my mom was doing the same thing asking me every day and it just added so much extra stress. Sometimes I think the constant questions are worse than actually waiting for the money ๐ That fraud line is definitely your best bet for ID verification issues. The regular unemployment number is basically useless for this type of problem. Good luck and hopefully you get it sorted out quickly!
Thanks for sharing your experience! It's really reassuring to hear that so many people have had success with that fraud department number. I'm definitely going to try calling tomorrow morning - 50 minutes sounds way more manageable than the horror stories I've heard about the regular line. And you're so right about family members making it worse! I swear my aunt thinks asking me about it every day is somehow going to speed up the process. It's like having a constant reminder of how broken the system is. Really appreciate everyone who shared that fraud department number - seems like that's the real solution here!
I'm going through this exact same nightmare right now! Just completed my ID.me verification 6 days ago and still stuck in limbo waiting for NY unemployment to release my payments. It's so frustrating seeing "verified" in the ID.me portal but absolutely nothing changing on the unemployment side. After reading through all these responses, I'm definitely calling that fraud department number (888-598-2077) tomorrow morning. Seems like everyone who tried it had way better success than the regular unemployment line. It's ridiculous that they don't automatically sync the systems or at least send us an email explaining that manual review is required after ID.me verification. And don't even get me started on well-meaning family members asking "did the money come through yet?" every single day - it's like having a constant reminder of how broken this whole process is! Thanks for posting this question because all the advice in the comments has been incredibly helpful. Fingers crossed that fraud department call works out!
I'm in the exact same boat! Just did my ID.me verification 4 days ago and already going crazy waiting. It's so helpful to see everyone's experiences here - definitely gives me confidence that calling that fraud department number is the right move. The fact that multiple people got through in under an hour and got their payments released immediately is exactly what I needed to hear. And YES to the family thing - why do they think asking about it constantly is going to help?? ๐ญ Going to call tomorrow too and hopefully we both get this sorted out quickly!
Just got my 3rd phishing text this week claiming to be from NY unemployment asking me to 'verify my account details' to continue my benefits. These scammers are getting more sophisticated with the benefits extension debate going on. They're sending emails, texts, and even making phone calls pretending to be NYSDOL representatives. PLEASE be careful everyone - the real DOL will NEVER ask for your full SSN, bank account login, or password through text or email. I almost fell for one yesterday that looked exactly like the official website. Has anyone else been targeted? What other scams should we watch for?
I'm completely new to unemployment benefits (just filed my first claim 4 days ago) and this thread is absolutely essential reading! I've already gotten 2 scam texts and 1 suspicious email, which is crazy considering how recently I filed. One scam that almost got me was an email with the subject "NY Unemployment - Action Required Within 24 Hours" that looked incredibly official. It had the right logos, proper formatting, and even referenced my filing date correctly. The only thing that saved me was remembering advice from this community about manually typing in the official website instead of clicking email links. When I logged into my actual NY.gov account, there were no messages or action items waiting for me - confirming it was a scam. The fake email was trying to get me to "update my direct deposit information" at a site that looked almost identical to the real one. I'm starting to realize these scammers are getting really sophisticated and specifically targeting newcomers like us who might not know what legitimate communications look like yet. Thank you to everyone sharing their experiences - you're literally protecting people like me from financial disaster during an already vulnerable time. I'm implementing all the safety tips mentioned here and will definitely be reporting any future scam attempts!
Welcome to the community, Effie! Your experience with that fake "Action Required Within 24 Hours" email is such a perfect example of how sophisticated these scams have become. The fact that they knew your filing date is really concerning - it shows they're either monitoring new filings somehow or getting data from breaches. You absolutely did the right thing by manually typing in the official website instead of clicking the email link. That's becoming such a crucial habit for all of us new filers. The fake direct deposit update scam is particularly evil because they know people are anxious about getting their benefits set up correctly. I'm also brand new to this (filed my first claim last week) and have been shocked by how many scam attempts we get so quickly. It really does seem like they specifically target newcomers who might not recognize what official communications should look like. Thanks for sharing your close call - stories like yours help other newcomers like me know exactly what to watch for. The "24-hour deadline" pressure tactic is such a red flag now that I know about it. I'm definitely adding this to my scam documentation log and will be extra careful about any emails claiming urgent action is needed!
Just joined this community after filing my first unemployment claim last week, and wow - this thread could not have come at a better time! I received my first scam text yesterday claiming to be from "NY Labor Dept" saying I needed to "confirm my weekly certification method" by clicking a link or my benefits would be delayed. As a complete newcomer, I almost clicked it because I genuinely wasn't sure what the weekly certification process looked like yet. Thankfully, something felt off about the urgent tone and the fact that it came from a random number instead of an official source. After reading everyone's experiences here, I now realize this was a classic scam targeting new filers like me who don't know the official procedures yet. The real eye-opener is learning that legitimate communications only come through the secure NY.gov message center - not through random texts with links! I'm implementing all the protective measures mentioned here: bookmarked the official site, saved the real NYSDOL number, set up fraud alerts with my bank, and started documenting all suspicious communications. It's both terrifying and reassuring to see how common these attempts are and how this community actively protects newcomers. Thank you to everyone sharing their experiences - you're literally saving people like me from potentially devastating financial scams during an already difficult time. I'll definitely be reporting this attempt and staying vigilant!
Welcome to the community, Sofia! Your instinct about that "NY Labor Dept" text was spot on - that's not even the correct agency name, which is a dead giveaway it's a scam. The real agency is "New York State Department of Labor" or "NYSDOL" in official communications. You're absolutely right that they target newcomers who don't know the official procedures yet. I'm also pretty new here (filed about 2 weeks ago) and have been amazed at how quickly these scammers identify and target new filers. The weekly certification scam is particularly sneaky because it preys on our legitimate concern about doing everything correctly to get our benefits. Your point about learning that legitimate communications only come through the secure NY.gov message center is so important - I wish someone had told me that on day one! It would have saved me a lot of anxiety about whether various texts and emails were real. It's great that you're implementing all those protective measures right away. The fraud alerts with your bank are especially smart since some people in this thread have shared stories about scammers actually accessing bank accounts. Thanks for adding another example of these targeting tactics - it helps all of us newcomers recognize the patterns and stay safe!
My unemployment funds were released last week but still haven't hit my bank account. This is for several months of back pay. The payment shows as released in the system but nothing has shown up. Does anyone know the normal timeframe for payments to show up after being released?
Make sure u didn't have any overpayments from before. They might be holding it to pay that back first
Had the exact same issue last month! Payment showed released for over a week with nothing in my account. Turned out my bank (Chase) was holding it for "fraud review" because it was a large amount. Called my bank first and they told me about the hold - unemployment office had no clue. Might be worth calling your bank before dealing with the DOL nightmare hotline ๐
I'm about to file for unemployment benefits and want to make sure I have everything ready before I start the application on my.ny.gov. Can someone tell me exactly what documents are needed for unemployment filing? I got laid off from my manufacturing job last week and don't want to mess this up or have delays because I'm missing paperwork. I have my social security card and driver's license but not sure what else NYS Department of Labor requires.
Also make sure you have documentation of any severance pay, vacation payout, or pension distributions you received. The NYS Department of Labor needs to know about any money you got when you left your job because it can affect your benefit start date. This is stuff a lot of people forget about and then wonder why their benefits are delayed.
One thing I learned the hard way - make sure you have your exact dates of employment (start and end dates) written down for each job, not just the months/years. The my.ny.gov system asks for specific dates and if you're off by even a day it can flag your application for review. I had to go back and correct mine which added weeks to my processing time. Also, if you had any union jobs, try to get your union local number handy as they sometimes ask for that too.
Keith Davidson
if you got laid off with paperwork saying restructuring you should be good. employers usually only fight claims when they think the person quit or got fired for something bad
0 coins
Mateo Silva
From my experience, employers have multiple opportunities to dispute claims throughout the process. The initial 10-day window is just the beginning - they can contest during adjudication, file appeals, and even request overpayment recovery later if they claim new evidence of misconduct. However, since you have clear documentation of a layoff due to restructuring and received severance, you're in a strong position. The key is that legitimate layoffs are much harder for employers to successfully dispute compared to terminations for cause. Just keep all your paperwork organized and respond promptly if NYS DOL requests any information from you.
0 coins