New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm completely new to unemployment benefits (just filed my first claim 4 days ago) and this thread is absolutely essential reading! I've already gotten 2 scam texts and 1 suspicious email, which is crazy considering how recently I filed. One scam that almost got me was an email with the subject "NY Unemployment - Action Required Within 24 Hours" that looked incredibly official. It had the right logos, proper formatting, and even referenced my filing date correctly. The only thing that saved me was remembering advice from this community about manually typing in the official website instead of clicking email links. When I logged into my actual NY.gov account, there were no messages or action items waiting for me - confirming it was a scam. The fake email was trying to get me to "update my direct deposit information" at a site that looked almost identical to the real one. I'm starting to realize these scammers are getting really sophisticated and specifically targeting newcomers like us who might not know what legitimate communications look like yet. Thank you to everyone sharing their experiences - you're literally protecting people like me from financial disaster during an already vulnerable time. I'm implementing all the safety tips mentioned here and will definitely be reporting any future scam attempts!

0 coins

Welcome to the community, Effie! Your experience with that fake "Action Required Within 24 Hours" email is such a perfect example of how sophisticated these scams have become. The fact that they knew your filing date is really concerning - it shows they're either monitoring new filings somehow or getting data from breaches. You absolutely did the right thing by manually typing in the official website instead of clicking the email link. That's becoming such a crucial habit for all of us new filers. The fake direct deposit update scam is particularly evil because they know people are anxious about getting their benefits set up correctly. I'm also brand new to this (filed my first claim last week) and have been shocked by how many scam attempts we get so quickly. It really does seem like they specifically target newcomers who might not recognize what official communications should look like. Thanks for sharing your close call - stories like yours help other newcomers like me know exactly what to watch for. The "24-hour deadline" pressure tactic is such a red flag now that I know about it. I'm definitely adding this to my scam documentation log and will be extra careful about any emails claiming urgent action is needed!

0 coins

Just joined this community after filing my first unemployment claim last week, and wow - this thread could not have come at a better time! I received my first scam text yesterday claiming to be from "NY Labor Dept" saying I needed to "confirm my weekly certification method" by clicking a link or my benefits would be delayed. As a complete newcomer, I almost clicked it because I genuinely wasn't sure what the weekly certification process looked like yet. Thankfully, something felt off about the urgent tone and the fact that it came from a random number instead of an official source. After reading everyone's experiences here, I now realize this was a classic scam targeting new filers like me who don't know the official procedures yet. The real eye-opener is learning that legitimate communications only come through the secure NY.gov message center - not through random texts with links! I'm implementing all the protective measures mentioned here: bookmarked the official site, saved the real NYSDOL number, set up fraud alerts with my bank, and started documenting all suspicious communications. It's both terrifying and reassuring to see how common these attempts are and how this community actively protects newcomers. Thank you to everyone sharing their experiences - you're literally saving people like me from potentially devastating financial scams during an already difficult time. I'll definitely be reporting this attempt and staying vigilant!

0 coins

Welcome to the community, Sofia! Your instinct about that "NY Labor Dept" text was spot on - that's not even the correct agency name, which is a dead giveaway it's a scam. The real agency is "New York State Department of Labor" or "NYSDOL" in official communications. You're absolutely right that they target newcomers who don't know the official procedures yet. I'm also pretty new here (filed about 2 weeks ago) and have been amazed at how quickly these scammers identify and target new filers. The weekly certification scam is particularly sneaky because it preys on our legitimate concern about doing everything correctly to get our benefits. Your point about learning that legitimate communications only come through the secure NY.gov message center is so important - I wish someone had told me that on day one! It would have saved me a lot of anxiety about whether various texts and emails were real. It's great that you're implementing all those protective measures right away. The fraud alerts with your bank are especially smart since some people in this thread have shared stories about scammers actually accessing bank accounts. Thanks for adding another example of these targeting tactics - it helps all of us newcomers recognize the patterns and stay safe!

0 coins

Also make sure you have documentation of any severance pay, vacation payout, or pension distributions you received. The NYS Department of Labor needs to know about any money you got when you left your job because it can affect your benefit start date. This is stuff a lot of people forget about and then wonder why their benefits are delayed.

0 coins

One thing I learned the hard way - make sure you have your exact dates of employment (start and end dates) written down for each job, not just the months/years. The my.ny.gov system asks for specific dates and if you're off by even a day it can flag your application for review. I had to go back and correct mine which added weeks to my processing time. Also, if you had any union jobs, try to get your union local number handy as they sometimes ask for that too.

0 coins

That's really helpful to know about the exact dates! I was just planning to put approximate months but sounds like I need to be more precise. Did you have to call them to correct the dates or could you fix it online? I'm trying to avoid any delays since I need to get my benefits started as soon as possible.

0 coins

This happened to me too! After 6 days of no deposit, I called my bank (Bank of America) and they said the payment was there but flagged for manual review because of the large amount. They released it within an hour once I confirmed it was legit. Definitely call your bank first - saved me from dealing with the DOL phone maze! 🏦✨

0 coins

@Mateo Gonzalez Yes! This is exactly what I needed to hear. I have Bank of America too and it s'been 5 days since the payment was released "-" never thought they might be holding it for review. Calling them right now instead of trying to get through to DOL again. You guys just saved me so much time and stress! 🙏

0 coins

Check with your bank ASAP! Same thing happened to my sister - payment showed released for a week but her credit union was holding it for fraud review because of the large backpay amount. Once she called and verified it was legitimate unemployment, they released it same day. Banks often flag big government payments automatically. Way easier than trying to get through to DOL! 💰

0 coins

@William Rivera This makes so much sense! I ve'been stressing about DOL messing up my payment but it s'probably just my bank being overly cautious with the large amount. Definitely calling them first thing Monday morning. Thanks for sharing your sister s'experience - gives me hope this will be an easy fix! 🤞

0 coins

Just remember to file your claim immediately even if you're not sure about eligibility. You can always appeal if they deny you, but you can't get back pay for weeks you didn't file. The worst that happens is they say no, but based on what you're describing, you have a good chance of approval.

0 coins

Good point about filing right away. I was hesitating because I wasn't sure, but I'll do it today. Thanks everyone for the advice!

0 coins

I went through something similar last year - got fired for what they called "policy violations" but it was really just personality conflicts with my supervisor. The NYS Department of Labor investigation was actually pretty thorough and fair. They looked at all the documentation I provided and ultimately approved my claim because they determined it wasn't misconduct. The key is being completely honest in your application and having any documentation ready (like those sick call records you mentioned). Don't let your former employer intimidate you - file that claim ASAP and let the state make the determination. You've got rights as a worker!

0 coins

That's really encouraging to hear! It sounds like the investigation process is more fair than I expected. Did you have to do anything special to prepare for when they contacted you, or just make sure you had your documentation organized? I'm feeling a lot more confident about filing now after reading everyone's experiences here.

0 coins

@Oliver Zimmermann That s'really helpful to know the process was fair for you! I m'definitely going to file today. One quick question - when they contacted you during the investigation, was it by phone or mail? I want to make sure I m'checking all the right places for communication from them. Also really appreciate everyone sharing their experiences here, it s'making me feel way less anxious about the whole situation.

0 coins

UPDATE: The payment history is back up this morning! Everything looks normal now and I can see all my past payments. Thanks everyone for your help!

0 coins

Confirmed - mine's working too now. Glad it was just temporary!

0 coins

Great to hear it's back up! I was having the same issue yesterday and was starting to worry. For future reference, does anyone know if NYSDOL has an official notification system or mailing list where they announce these maintenance windows in advance? It would save everyone a lot of stress if we knew about these things ahead of time instead of discovering them when we need to access our accounts.

0 coins

I don't think they have an official notification system unfortunately. I've been dealing with NYSDOL for over a year now and they seem to only post updates on their Twitter account, which is pretty inconsistent. Sometimes they'll post about maintenance, other times they won't. I wish they would send email notifications to claimants or at least put a banner on the website when they're planning system updates. It's really frustrating having to play detective every time something doesn't work properly!

0 coins

They actually do have an email notification system, but it's buried deep in the account settings and most people don't know about it. If you log into your NYSDOL account and go to "Account Settings" then "Communication Preferences," you can sign up for system maintenance notifications. I enabled it about 6 months ago and got an email about this maintenance on Sunday, though it was pretty vague about what exactly would be affected. Still better than nothing though! @Dmitry Ivanov you might want to check this out too since you ve'been dealing with them for a while.

0 coins

Prev1...193194195196197...1378Next