Just checked my account again and it's back to normal! Shows my correct weeks remaining now. Try refreshing your accounts everyone!

This exact same thing happened to my sister last week! She panicked for hours thinking her benefits were cut off. Turns out it was just a display glitch on their end. The worst part is how hard it is to reach anyone by phone to get confirmation. I'm glad to see from the updates in this thread that it's getting resolved quickly this time. For anyone still worried - definitely take screenshots like others suggested, and try the incognito browser trick if your account is still showing the wrong info!

I'm experiencing the exact same issue today! Got that "You have been paid all benefits due you on this claim" message when I tried to certify this morning, and like everyone else here, I'm nowhere near exhausting my benefits - should have about 15 weeks remaining. Reading through all these responses has been incredibly helpful and reassuring. The fact that so many people are reporting this identical message TODAY specifically really does suggest it's related to the system maintenance that @Leslie Parker mentioned rather than individual account issues. I'm particularly grateful for @Omar Farouk's professional insight about backend data mismatches and false positives from system updates. That explanation makes perfect sense and has really helped calm my anxiety about this situation. I'm going to follow everyone's advice and try certifying again tomorrow morning. If the issue persists beyond Wednesday, I'll definitely look into the Claimyr service that @Butch Sledgehammer recommended since calling NYSDOL directly seems nearly impossible based on everyone's experiences. Thanks to @Sara Unger for posting this and to everyone who shared their experiences - it's such a relief to know we're not alone in dealing with this frustrating situation!

This is happening to me too! Just tried to certify about an hour ago and got the exact same message. I still have around 20 weeks left on my claim and haven't had any issues until today. After reading through everyone's experiences here, I'm feeling much more optimistic that this is just a system-wide glitch from the maintenance updates rather than individual account problems. The timing is way too suspicious with so many people getting this identical message on the same day. I'm going to take everyone's advice and try certifying again tomorrow morning. Really hoping @Omar Farouk is right about this being a false positive from backend system updates. If it's still not working by Wednesday, I'll definitely check out that Claimyr service since calling NYSDOL directly sounds like absolute torture based on what everyone's saying. Thanks @Sara Unger for posting this - you probably prevented a lot of us from having complete meltdowns! It's such a relief to know this is affecting multiple people today rather than just being some mysterious issue with my individual claim.

just remember that the site does maintenance every night from like 12-7am and sometimes features disappear during that time even though the site seems to be working still

OMG YES this happened to me too!! I was going absolutely insane thinking I was doing something wrong. Turns out there are like 3 different NY unemployment portals and if you're logged into the wrong one, the "file a claim" button just... doesn't exist. Super helpful design 🙄 I finally got it working by going directly to https://unemployment.labor.ny.gov and starting completely fresh instead of through the general NY.gov site. Also try different browsers - Safari was completely broken for me but worked fine in Chrome. The whole system is a nightmare but you're definitely not going crazy!

I'm dealing with the exact same situation - filed my claim 5 weeks ago and it's been stuck in processing ever since. What's really frustrating is that I called the customer service line and after waiting 3 hours on hold, the agent told me my claim looks "fine" but couldn't explain why no payments have been issued. They just said to keep filing weekly and it would "work itself out eventually." That's not very reassuring when you're behind on bills! I also noticed that some of my former coworkers who filed around the same time are already receiving payments, so it seems like there's no consistency in how long these things take. Has anyone found any patterns in what causes some claims to process faster than others?

I'm in week 7 of waiting and finally got some answers by contacting my state senator's office. Their constituent services team was able to reach out directly to NYS DOL on my behalf and discovered my claim was flagged for "potential employer dispute" even though my former employer never actually disputed it - apparently it was just an automatic flag based on the reason I selected for leaving. The senator's office got it escalated to a supervisor who cleared the flag within 48 hours, and I received all my back pay the following week. I'd definitely recommend reaching out to your local representatives if you've been waiting more than 6 weeks - they have direct lines to DOL that we don't have access to as regular citizens.

Based on your work history, you might actually qualify! With 8 months at $15/hour for 20-25 hours weekly, that's roughly $300-375 per week in gross wages. Over 8 months, you likely earned well over the $2,600 base period requirement. Your weekly benefit would be 50% of your average weekly wage during your highest quarter, so potentially around $150-180 per week rather than the $104 minimum. Definitely worth applying - you can do it online at my.ny.gov and it only takes about 30 minutes to complete the initial application.

Also keep in mind that you need to be unemployed through no fault of your own to qualify. If you were laid off or your hours were cut, that should work in your favor. But if you quit voluntarily, you might face additional hurdles. When you apply, they'll ask for your reason for separation from employment, so make sure you're honest about the circumstances. The good news is that even if your initial claim gets denied, you can appeal the decision if you think it was wrong.