ugh the whole base period thing is such BS... like why cant they just use your last 12 months of work like a normal person would expect

I went through this exact same situation! The key thing to remember is that your base period is always one quarter behind because of processing delays. So even though you worked July-August 2024, those wages won't show up until your next benefit year if you need to reapply. It's frustrating but the system is designed this way to ensure all employer wage reports are complete. Make sure to keep all your pay stubs from that restaurant job - sometimes there can be discrepancies between what you earned and what employers reported to NYS Department of Labor.

Had the exact same issue and finally got through after trying a combination of these suggestions. What worked for me: I used Firefox (Chrome was definitely having issues), cleared my cache, then went to NY.gov > My NY.gov > "Tax Documents" in the left sidebar like Saleem mentioned. The 1099-G was right there! Took me 3 weeks of frustration to figure this out. The website redesign is absolutely terrible - they moved everything around without telling anyone. Also want to echo what Kayla said about double-checking the amounts on your 1099-G. Mine had the right total but the quarterly breakdown was wrong, which could have caused issues with estimated tax payments. Screenshot your payment history from your unemployment account BEFORE downloading the 1099-G so you can verify everything matches up.

Just want to add another data point for people still struggling with this - I was having the same issues everyone described (Chrome not working, forms not showing up, phone system hanging up) and what finally worked was using Edge browser instead of Chrome or Firefox. Went to NY.gov > My NY.gov > clicked "Tax Documents" in the left sidebar and my 1099-G was right there for immediate download. One thing I noticed that might help others - make sure you're actually logged into your NY.gov ID account and NOT just your unemployment benefits account. These are apparently two different logins even though they're connected, and the tax documents only show up when you're in the full NY.gov ID portal. Also, if you received benefits from both regular UI and PUA/PEUC programs, you might have multiple 1099-G forms to download - mine were listed separately and I almost missed the second one. The whole system is a mess but at least there are ways around it if you know the right path. Definitely screenshot your payment history first like others suggested - my amounts were off by about $200 and I would never have caught it without comparing!

I went through this exact same situation about 6 months ago - also had a constructive dismissal case that was initially denied. After winning my appeal, it took exactly 12 business days for my claim status to change from "appeal decision pending implementation" to approved. The back pay came in separate deposits over about 4 days, one for each week I was owed. Total of 6 weeks in my case. One thing to watch out for - make sure you check that all your weeks are actually marked as payable in the system. I had one week that got stuck in limbo and had to call to get it resolved. The waiting is nerve-wracking but hang in there, the money should come through soon!

I just won my constructive dismissal appeal last week and this thread has been so helpful! I'm on day 6 since the hearing decision and my status still shows "appeal decision pending implementation." Based on everyone's experiences here, it sounds like I should expect the status change sometime in the next week or so, then payments shortly after. I was initially denied for "voluntary quit" but had solid documentation showing my employer created impossible working conditions that forced me to leave. The hearing went well and I represented myself successfully. I'm owed 5 weeks of back pay and really need this money to catch up on bills. It's reassuring to see so many people with similar cases who eventually got their full back pay. The waiting is definitely stressful but knowing the typical 3-4 week total timeline helps manage expectations. Thanks to everyone who shared their experiences - it makes this process much less scary when you know what to expect!

I went through this exact nightmare last year! Here's what finally worked for me: I found my old signup email by searching ALL my email accounts (including ones I barely use) for "NY.gov" and "unemployment" - turns out I had used an old email address I forgot about. The confirmation email had my username! If you still can't find it, try calling the NY.gov ID technical support line (different from regular unemployment) - they can help recover both username AND password. Also check your browser's saved passwords if you ever logged in on your computer. Don't give up, I know how stressful this is when you need that money!

I feel your pain! Been there myself and it's absolutely maddening. Here's what I learned from my own nightmare experience: First, definitely try what others mentioned about checking ALL your email accounts - I mean every single one, including that old Gmail or Yahoo account you haven't touched in years. Search for "NY.gov", "unemployment", "DOL", and "benefits". Second, if you have Chrome or Safari, check your saved passwords in your browser settings - sometimes they auto-save even when we don't realize it. Third, if those don't work, you HAVE to get to a human. The regular unemployment phone line is basically useless, but try calling the NY.gov ID technical help line instead (it's separate from unemployment customer service). I also heard good things about that Claimyr service people mentioned - expensive but apparently works. Whatever you do, DON'T create a new account as that can flag your claim for fraud review. Hang in there, this system is designed to be horrible but you'll get through it! 💪

I remember when mine was about to run out last year, I got some kind of letter in the mail maybe 2 weeks before? But honestly the whole system is such a mess, I wouldn't count on getting proper notice. Just keep track yourself.

You can also calculate it yourself pretty easily! Take your weekly benefit amount and multiply by 26 weeks - that's your maximum. Then check how much you've already collected in your payment history. The difference is what you have left. I started doing this math every few weeks so I could plan ahead. Also worth noting that if you're getting close to running out, you might want to look into whether you qualify for any job training programs through NYS Department of Labor - some of them can extend your benefits while you're in training.