New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls โ€“ which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Lindsey Fry

whatever you do, DO NOT stop certifying weekly just because your payment is pending. keep doing it every week or you'll create even more problems for yourself.

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Saleem Vaziri

You can reach NYSDOL by phone if you're persistent or use a service. I finally got through after trying claimyr.com and they handled everything for me. Got all my back pay from the delayed claims within days after speaking to someone. So worth it not to waste hours upon hours trying to call them yourself.

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Jasmine Hernandez

Anyone who files for NY unemployment benefits now has to verify their identity through ID.me - it's mandatory statewide. Even if you filed by carrier pigeon you'd still need to do it lol. The system should have told you right away tho instead of making you wait 3 weeks. smh the incompetence is astounding

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Luis Johnson

"filed by carrier pigeon" ๐Ÿ’€๐Ÿ’€๐Ÿ’€

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25d

Ellie Kim

The ID.me thing is super annoying but once you do it you should get paid pretty quick after. I had to video chat with someone because my drivers license photo didn't match my current appearance (I had way longer hair). The whole process took about an hour.

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Rebecca Johnston

try the callback feature on their website. i requested a callback and actually got one... 3 weeks later ๐Ÿ™„ but at least I eventually got to talk to someone

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Liam Cortez

I've tried that twice. First time they never called, second time they called when I was in the bathroom and then wouldn't call back again.

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25d

Nathan Dell

Pssst... here's a secret most people don't know: if you file a formal complaint with the NY State Attorney General's office about your unemployment claim, DOL has to respond within 10 business days by law. That's how I finally got my backpay after 4 months of nothing. https://ag.ny.gov/consumer-frauds/Filing-a-Consumer-Complaint

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Maya Jackson

๐Ÿ‘€ Definitely trying this. The regular channels are completely useless.

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25d

Tristan Carpenter

Can confirm this works!! My partner did this after months of frustration and magically got a call from a supervisor the next week.

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25d

Jason Brewer

FWIW, I got through by using an old trick - call, wait for the automated system, press the option for Spanish, then request an English speaker when an agent answers. The Spanish line often has shorter wait times.

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Kiara Fisherman

when I was trying to get through to ny unemployment, I literally set up an auto-dialer app on my phone to keep calling them every 30 seconds from 8am to 4pm for THREE DAYS before I finally got through. The system is beyond broken.

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Megan D'Acosta

Which auto-dialer did you use? I'm ready to try anything.

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25d

Kiara Fisherman

I used Auto Redial but there are several in the app store. Just remember to keep your phone charged bc it drains battery like crazy.

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25d

Victoria Stark

Does anyone know if this applies to extended benefits too? My regular UI ends soon but I think I qualify for the extension.

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Benjamin Kim

Extensions work a bit differently. You need to apply for those separately, they don't automatically continue. Check your inbox on the NY unemployment site for notices.

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25d

Victoria Stark

Thanks! Will do.

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25d

Samantha Howard

When I was in this situation I got my final payment no problem. Just make sure all your weekly certifications are done properly with no mistakes. The system treats the end date as inclusive, meaning you get paid for that full last day/week.

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Angelica Smith

Hey I had this EXACT SAME THING happen in February!!! I couldn't reach anyone at DOL for days. Finally used this service called Claimyr (claimyr.com) after someone recommended it here - they got me connected to an actual human at unemployment in like 45 mins. The agent confirmed someone had filed using my identity and helped me report the fraud. Best money I've spent considering it saved me weeks of stress and prevented more damage to my credit. Definitely check them out if you can't get through on the regular line.

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Angelica Smith

It definitely works! All they do is keep dialing for you until they get through, then connect you to the agent. Saved me hours of redial hell.

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25d

Lucas Bey

Can confirm Claimyr worked for me too after trying to get through for 2 weeks on my own. Took about an hour total but finally got to talk to someone who could help.

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Harper Thompson

LOL welcome to the club nobody wants to join! I've been fighting this since November - someone's been collecting $536 a week in my name since October even though I have a full time job. The worst part is DOL treats YOU like the criminal at first. Make sure your friend has all his employment records ready to prove he's been working. And be ready for this to take MONTHS to resolve completely.

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Caleb Stark

months??? ๐Ÿ˜ฑ is there any way to speed it up?

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25d

Harper Thompson

Honestly the only thing that worked for me was getting my state representative involved. Call your assembly member - they have special liaisons with DOL who can escalate cases.

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25d

Natalie Adams

CALL THE ADVOCATE OFFICE!! Regular customer service won't help. The advocate office number is (855) 528-5618. They specialize in difficult cases and tax issues. Took me 3 days but I finally got my corrected 1099.

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Elijah O'Reilly

I tried this number and it just refers you back to the main line ๐Ÿ˜ซ

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25d

Natalie Adams

Really? It worked for me last week. Maybe they changed it because too many people were calling? System is such a mess.

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Amara Torres

My tax accountant said this is happening with several clients. He recommends filing with the correct amounts (based on your payment history record) and attaching a letter explaining the situation. If you get a notice from the IRS later, you'll have documentation to respond.

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Emily Jackson

wait hold up - does this actually happen that often? I've been on unemployment for 3 months and haven't had any issues... should I be worried?

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Liam Mendez

Better safe than sorry. Change your password and enable any extra security features they offer. The system is being targeted heavy right now.

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25d

Sophia Nguyen

Heads up - there's also fake unemployment websites that look exactly like the real one. Always make sure you're on the official .gov site and not some lookalike domain.

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Keisha Robinson

ya know whats insane? my friend in NJ got thru to unemployment in 5 minutes. FIVE MINUTES!!! meanwhile in NY we're all suffering for months. makes no sense

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GalaxyGuardian

Pro tip: if u do get someone on the phone, be SUPER nice to them no matter how frustrated u are. these agents deal with angry people all day. when i finally got thru the lady was so relieved i wasnt yelling that she went above and beyond to help fix my issue.

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Paolo Ricci

๐Ÿ’ฏ this is the way. they're just doing their jobs and the system is broken, not their fault

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25d

Chloe Anderson

Actually just went thru this!! Had 3 interviews in 4 months. The secret is to be SUPER prepared. Have all ur job search records organized by date with screenshots ready to email. I even had a script ready with all my answers. Each interview got shorter - first one was 40 mins, second was 20, third was literally 5 mins cause they could see I was on top of everything.

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Keisha Williams

This is really helpful, thanks! I'll make sure I have everything super organized for the upcoming interview.

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25d

Diego Vargas

I'm on month 6 of unemployment and never had a single interview. My neighbor got laid off the same time as me from the SAME COMPANY and she's had two interviews already. Makes zero sense how they decide who to check up on.

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