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I'm going through this same mess right now and it's so frustrating! After reading through all these comments, I think I have a clearer picture of what's going on. It sounds like NY redesigned their website without properly communicating where things moved to, and there are also technical issues affecting some accounts. I'm going to try the Firefox + cache clearing method first, then look under "Tax Documents" in the left sidebar rather than under unemployment services. If that doesn't work, I'll try the "My Online Forms" > "Tax Form Request" path. Really appreciate everyone sharing their workarounds - this thread is more helpful than anything on the actual DOL website! Quick question though - for those who found theirs, are you able to download it immediately or do you have to wait for them to generate it?
Hey Demi! I just went through this process yesterday after reading all the suggestions here. For me, once I found the 1099-G using the Firefox + cache clearing method and going to "Tax Documents" in the left sidebar, I was able to download it immediately as a PDF. No waiting period or generation time needed - it was just sitting there ready to download. However, I did notice that some people in other forums mentioned having to wait 24-48 hours if they used the "Tax Form Request" option under "My Online Forms" - that one seems to trigger a manual process. So definitely try the "Tax Documents" path first since it gives you instant access if your form is already in the system. Good luck, and make sure to double-check those amounts against your payment history like others mentioned!
Just want to add another data point for people still struggling with this - I was having the same issues everyone described (Chrome not working, forms not showing up, phone system hanging up) and what finally worked was using Edge browser instead of Chrome or Firefox. Went to NY.gov > My NY.gov > clicked "Tax Documents" in the left sidebar and my 1099-G was right there for immediate download. One thing I noticed that might help others - make sure you're actually logged into your NY.gov ID account and NOT just your unemployment benefits account. These are apparently two different logins even though they're connected, and the tax documents only show up when you're in the full NY.gov ID portal. Also, if you received benefits from both regular UI and PUA/PEUC programs, you might have multiple 1099-G forms to download - mine were listed separately and I almost missed the second one. The whole system is a mess but at least there are ways around it if you know the right path. Definitely screenshot your payment history first like others suggested - my amounts were off by about $200 and I would never have caught it without comparing!
This is super helpful about the Edge browser and the difference between NY.gov ID vs unemployment benefits account! I think that's been part of my confusion - I kept logging into what I thought was the right place but was probably in the wrong portal. Just to clarify, when you say "Tax Documents" in the left sidebar, is that after you click on "My NY.gov" first? I want to make sure I'm following the exact same path that worked for you. Also really good point about multiple 1099-G forms - I did get both regular UI and PUA last year so I'll definitely look for both. Thanks for mentioning the screenshot tip again too, seems like incorrect amounts are pretty common with their system this year!
I remember when mine was about to run out last year, I got some kind of letter in the mail maybe 2 weeks before? But honestly the whole system is such a mess, I wouldn't count on getting proper notice. Just keep track yourself.
You can also calculate it yourself pretty easily! Take your weekly benefit amount and multiply by 26 weeks - that's your maximum. Then check how much you've already collected in your payment history. The difference is what you have left. I started doing this math every few weeks so I could plan ahead. Also worth noting that if you're getting close to running out, you might want to look into whether you qualify for any job training programs through NYS Department of Labor - some of them can extend your benefits while you're in training.
That's really helpful math, thanks! I didn't know about the job training programs potentially extending benefits - do you know what kind of programs qualify for that? I'm getting nervous about my benefits ending soon and haven't had much luck with my job search yet.
even if you can't get unemployment you should definitely apply for other assistance programs like food stamps or medicaid while you look for new work
I went through something similar when my long-term home care client passed away. Even though I was paid as a 1099, I filed for unemployment anyway because my work situation really looked more like an employee relationship - I had set hours, used their supplies, couldn't work for others during my shifts, etc. The NYS Department of Labor initially denied my claim, but I appealed and provided documentation showing how controlled my work environment was. It took about 6 weeks, but they eventually approved it after reviewing the employment relationship more closely. Don't assume you're automatically disqualified - if your work arrangement had employee-like characteristics, it's worth filing and letting them make the determination.
@Elijah O'Reilly That's really helpful to know someone successfully appealed this type of situation! What specific documents did you submit to prove the employee-like relationship? I'm trying to figure out what evidence would be strongest for my case - I have text messages about scheduling, receipts for supplies they provided, and my work logs showing consistent hours. Did you have to get a lawyer or were you able to handle the appeal process yourself?
@Elijah O'Reilly This gives me hope! I'm in almost the exact same situation - had set hours, used their medical equipment and supplies, couldn't take other clients during my shifts, and they controlled how I provided care. I kept detailed records of my schedule and have text messages from the family about specific care instructions. Did you submit your appeal online or did you have to mail everything in? I'm worried about the timing since I need to file soon but want to be prepared for the appeal process if needed.
I'm dealing with a similar situation right now! One thing that helped me was checking my phone's autofill suggestions - when I went to the login page and tapped on the username field, my phone suggested a username I had completely forgotten about. Also, if you have an iPhone, check Settings > Passwords & Accounts > Website & App Passwords - sometimes it saves login info even when you don't remember saving it. Worth a shot before going through the hassle of calling! Hope you get it sorted out soon, the rent stress is real 😰
Oh wow, the iPhone password suggestion thing is genius! I never thought to check that. I'm going to try that right now - hopefully my phone saved something I forgot about. The autofill feature has saved me before with other accounts. Thanks for the tip! And yes, the rent stress is killing me, I'm literally losing sleep over this 😅
I feel your pain! Been there myself and it's absolutely maddening. Here's what I learned from my own nightmare experience: First, definitely try what others mentioned about checking ALL your email accounts - I mean every single one, including that old Gmail or Yahoo account you haven't touched in years. Search for "NY.gov", "unemployment", "DOL", and "benefits". Second, if you have Chrome or Safari, check your saved passwords in your browser settings - sometimes they auto-save even when we don't realize it. Third, if those don't work, you HAVE to get to a human. The regular unemployment phone line is basically useless, but try calling the NY.gov ID technical help line instead (it's separate from unemployment customer service). I also heard good things about that Claimyr service people mentioned - expensive but apparently works. Whatever you do, DON'T create a new account as that can flag your claim for fraud review. Hang in there, this system is designed to be horrible but you'll get through it! 💪
This is such a comprehensive response, thank you! I'm definitely going to try the browser saved passwords thing first - I use Chrome on my laptop so maybe it auto-saved something. The NY.gov ID technical help line sounds promising too since I've been banging my head against the wall with the regular unemployment number. It's so frustrating that they make this process so unnecessarily difficult when people are already stressed about money. Really appreciate everyone's help in this thread!
Anita George
I'm currently waiting for my appeal decision after a hearing two weeks ago for a similar constructive dismissal case. This thread has been incredibly helpful in understanding what to expect once I hopefully win. The consistent timeline everyone is sharing (10-15 business days for status change, then payments within a few days) gives me realistic expectations. One question - did anyone have issues with their employer trying to contest the appeal decision after losing? My former employer seemed pretty upset during the hearing and I'm worried they might try to drag this out further somehow. Also wondering if there's any notification when your status changes or if you just have to keep checking the website daily like Sofia mentioned?
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KylieRose
•@Anita George In my experience, once the hearing officer makes their decision, that s'pretty much final for the initial appeal level. Your employer can t'really contest it at that point - they would have to file their own higher-level appeal to the Board of Review, which is expensive and time-consuming for them. Most employers don t'bother unless it s'a really significant case. As for notifications, I didn t'get any email or text alerts when my status changed - I just had to keep checking the website daily. I set a phone reminder to check every morning around 9am once I hit the 10-day mark. The status change happened overnight on a Tuesday for me, so definitely check regularly. Good luck with your decision - sounds like you re'in a similar boat to all of us and should hopefully see a positive outcome soon!
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Chloe Taylor
I just won my constructive dismissal appeal last week and this thread has been so helpful! I'm on day 6 since the hearing decision and my status still shows "appeal decision pending implementation." Based on everyone's experiences here, it sounds like I should expect the status change sometime in the next week or so, then payments shortly after. I was initially denied for "voluntary quit" but had solid documentation showing my employer created impossible working conditions that forced me to leave. The hearing went well and I represented myself successfully. I'm owed 5 weeks of back pay and really need this money to catch up on bills. It's reassuring to see so many people with similar cases who eventually got their full back pay. The waiting is definitely stressful but knowing the typical 3-4 week total timeline helps manage expectations. Thanks to everyone who shared their experiences - it makes this process much less scary when you know what to expect!
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Jayden Reed
•@Chloe Taylor Congratulations on winning your appeal! You re'right on track with the timeline - day 6 is still well within the normal range. Based on everyone s'shared experiences here, you ll'likely see that status change sometime between days 10-15, so you ve'got a bit more waiting ahead but you re'definitely getting close. It sounds like you had strong documentation for your constructive dismissal case, which is exactly what these hearing officers need to see. The fact that you successfully represented yourself is really impressive too! Five weeks of back pay will definitely help you catch up on those bills. I d'recommend starting to check your online account daily once you hit day 10, just like others have suggested. The waiting is tough when you re'dealing with financial stress, but you ve'already cleared the biggest hurdle by winning the appeal. Your money should start flowing within the next couple weeks!
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David Tae
•@Jayden Reed I just won my unemployment case today and I dont see a status anywhere. Where would I go?
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