


Ask the community...
I'm currently dealing with the waiting week situation too and wanted to share what I've learned from my experience. Filed my claim on a Tuesday and was initially confused about when the waiting week actually starts, but after calling NYS Department of Labor (took forever to get through), I found out that your benefit year and waiting week both start on the Sunday of the week you file your claim, regardless of what day you actually submitted it. So even though I filed on Tuesday, my waiting week ran from the previous Sunday through Saturday. The key thing is to keep filing those weekly certifications even during the waiting week - I know it feels pointless since you're not getting paid, but skipping it will definitely mess up your claim timeline. Also, if anyone is struggling financially during this period like the original poster mentioned, check if your local social services office has emergency assistance programs. Some counties in NY offer one-time emergency rent assistance while you're waiting for unemployment benefits to kick in. It's not much but every little bit helps when you're in a tight spot.
@StarSurfer Thanks for that detailed breakdown! The Sunday start date clarification is really helpful - I was also confused about whether it started from my actual filing date or not. That emergency assistance tip is gold too - I had no idea counties offered temporary rent help while waiting for unemployment. Do you happen to remember which counties you found that offer this? I'm in Nassau County and could really use that info. Also, when you called NYS Department of Labor, what time of day did you have the best luck getting through? I've been trying for days but keep getting disconnected or put on eternal hold.
@Lydia Bailey I m'not StarSurfer but I can help with the Nassau County question! Nassau County does have emergency assistance through their Department of Social Services - they offer temporary assistance for rent and utilities while you re'waiting for other benefits. You can call them at 516 (227-8000) or visit their office in Uniondale. Suffolk County has similar programs too if anyone reading this is out there. As for calling NYS Department of Labor, I ve'had the best luck calling right at 8 AM when they open, or surprisingly late in the day around 4:30 PM. Avoid calling on Mondays at all costs - everyone calls then after the weekend. Also try the online chat feature first thing in the morning, sometimes it s'faster than the phone lines.
Hey everyone! Just wanted to jump in and share my recent experience since I see a lot of confusion about the waiting week timing (totally understandable - the whole system is confusing at first). I filed my unemployment claim with NYS Department of Labor about 3 weeks ago and just got my second payment, so I'm through the worst of it now. The waiting week thing definitely threw me off initially, but here's what actually happened in my case: I filed on a Thursday, my waiting week ran Sunday to Saturday (so it included the Sunday BEFORE I even filed, which was weird), and then I was eligible for my first payment the following week. The most important thing I learned is to set up direct deposit immediately if you haven't already - it speeds up payments significantly compared to waiting for a debit card to arrive in the mail. Also, don't panic if your first payment seems to take forever after the waiting week ends. Mine took about 3-4 business days to actually hit my account after I certified for that week. One last tip - screenshot everything in your online account, especially your payment history and any correspondence from NYS Department of Labor. It helps if you ever need to call them about issues. Hope this helps anyone who's currently stressing about the timeline like I was!
@Zara Khan This is super helpful, thanks for sharing your timeline! I m'still in my waiting week right now and the direct deposit tip is clutch - I was wondering whether to wait for the debit card or set that up. Quick question about the screenshot advice - do you know if there s'a way to download or print those records from the NY.gov portal? I want to keep good records but screenshots feel like they might not be official enough if I ever need to prove something to NYS Department of Labor later on. Also, when you say your waiting week included the Sunday before you filed, does that mean if someone files early in the week like (Monday/Tuesday their) waiting week is actually shorter in real time?
@Jake Sinclair Great question about the real-time waiting period! You re'right that filing early in the week can make it feel shorter. If you file on a Monday, your waiting week still runs Sunday-Saturday, so you re'only waiting about 6 days instead of a full week from your filing date. As for downloading records, you can actually print directly from the NY.gov portal - just use your browser s'print function and save as PDF. I do both screenshots AND PDF saves to be extra safe. The PDF versions look more official and have the NY.gov header, which is helpful if you need documentation later. Also wanted to add that direct deposit typically processes 1-2 business days faster than the debit card, and you don t'have to worry about the card getting lost in the mail happened (to my neighbor and caused a whole mess with getting a replacement .)
Just wanted to jump in as another person who was completely confused by this exact question when I started filing! I've been on NY unemployment for about 6 weeks now and that "refuse job offers" wording had me spiraling at first. You're 100% correct to answer "No" - the question is basically asking "did you turn down any work?" and since you didn't receive any offers to turn down, the answer is definitely no. The interviews that didn't pan out don't count as refusing anything because there was no actual offer made. I learned the hard way to keep detailed records after reading horror stories online. Now I maintain a simple Google Sheet tracking every application (company, position, date applied, any follow-up). Takes maybe 2 minutes per week but gives me peace of mind knowing I have documentation if they ever audit me. Also highly recommend taking screenshots of your weekly certifications like others mentioned - I've heard too many stories about the system "losing" people's submissions. The whole process is unnecessarily stressful but you're definitely handling it correctly. Keep answering "No" with confidence! 👍
Thank you so much for this detailed explanation! I'm literally just starting my unemployment claim this week and was getting so anxious about that confusing question. Your breakdown makes perfect sense - if there's no actual job offer, there's nothing to refuse, so "No" is definitely correct. I'm going to set up that Google Sheet tracking system right away after reading about all these audit experiences. It's honestly mind-blowing that we have to be this prepared just to claim benefits we've rightfully earned, but I'd rather be overly cautious than deal with problems later. This whole thread has been such a game-changer for understanding how to navigate this system. Really grateful for everyone sharing their experiences and helping newcomers like me feel more confident about the process! 🙏
Just wanted to add my perspective as someone who went through this exact same confusion when I first started filing! I'm about 3 months into my NY unemployment claim and that "refuse job offers" question completely threw me off initially. You're absolutely doing it right by answering "No" - the question is asking if you turned down any work, and since you haven't received any actual job offers to turn down, "No" is the correct answer. The failed interviews don't count because there was no offer to refuse in the first place. I wish I had found a thread like this when I started because I spent way too much time overthinking every single question! The wording is intentionally confusing but once you realize they're just asking about actual job refusals, it becomes much simpler. One thing I'd definitely recommend is starting a basic job search log now - just company names, positions, and dates applied. I didn't do this at first and had to scramble to recreate everything when I got nervous about potential audits after reading stories online. Also take screenshots of your weekly certifications - the system glitches more than it should. Don't stress too much about it though - you're clearly being honest and thorough, which is what really matters. The confusing language makes everyone second-guess themselves but you've got the right approach! 👍
Don't give up! Even if the initial denial sticks, you can still appeal to an Administrative Law Judge if you lose the first hearing. I've seen people win at that level even after losing the initial appeal. The key is having documentation and being able to clearly explain your version of events.
I work in HR and see this situation a lot. The key thing to understand is that "misconduct" in unemployment terms is very specific - it has to be willful or deliberate violation of company rules that the employee knew about. Simple poor performance or being a bad fit doesn't qualify as misconduct. If they truly just laid you off due to slow sales but are now claiming misconduct to NYS Department of Labor, that's dishonest on their part. Gather any documentation you have - your termination letter, employee handbook, performance reviews, etc. During the appeal hearing, you'll be able to cross-examine your former employer and they'll have to provide specific examples of the alleged misconduct. Don't let them get away with this if you were honestly just laid off.
From my experience working in HR, the NYS DOL wants to see that you're genuinely available for work that matches your abilities. For diabetes specifically, you should answer "yes" to being able and available for work, but be prepared to explain any reasonable accommodations you might need (like scheduled breaks for blood sugar monitoring). The system is designed to help people with disabilities find suitable employment, not penalize them. Document everything in your job search - apply to positions that can reasonably accommodate your needs, and note any accommodation requests in your log. This shows you're making good faith efforts to find work within your capabilities.
This is really solid advice! I appreciate the HR perspective. It makes sense that being upfront about reasonable accommodations is better than trying to hide my condition. I'm going to start documenting my accommodation requests in my job search log like you suggested. It's reassuring to know the system is meant to help people with disabilities rather than create barriers. Thanks for explaining it so clearly!
I went through something similar when I was laid off last year. I have Type 2 diabetes and was worried about how to handle the certification questions. What I learned is that you should absolutely mark yourself as able and available for work if you can perform jobs with reasonable accommodations. The NYS DOL considers diabetes a disability that can be accommodated in most workplaces. When I spoke with a claims specialist, they explained that as long as you're actively searching for positions that can accommodate your needs (regular meal breaks, flexible scheduling for medical appointments, etc.), you're meeting the work search requirements. I kept detailed notes about which jobs I applied to and any accommodation discussions I had with employers. My claim was never flagged and I received benefits without issues. The key is being honest about your limitations while demonstrating you're genuinely seeking work within those parameters.
GalaxyGuardian
I went through the same confusion when I first started collecting! Here's what likely happened: Your $504 weekly benefit minus the part-time work reduction (they take away 25% of earnings over $126, so $3.50 for the $14 you went over) gives you about $500.50. Then if you have 10% federal tax withholding, that's another $50, bringing you down to around $450. If you also have state tax withholding (usually around 5-6%), that would take off another $25-30, getting you close to that $387 you received. The exact breakdown should show up in your payment history under "deductions" - it really helps to see it all itemized out!
0 coins
Noland Curtis
•This breakdown is super helpful! I never realized there could be both federal AND state tax withholding on top of the part-time work reductions. It makes so much more sense now why the final amount was so different from my weekly benefit rate. I'm definitely going to check my payment history for that itemized breakdown you mentioned - thanks for explaining it step by step!
0 coins
Lauren Zeb
I had a similar experience when I started collecting unemployment in NY! One thing that caught me off guard was that the weekly benefit amount they quote you initially doesn't include any withholdings or reductions. I'd recommend downloading your payment history from the DOL website and looking at each payment line by line - it shows exactly what was deducted and why. Also, keep detailed records of any part-time work you report because the calculations can get complex when you're earning different amounts each week. The good news is once you understand the formula, it becomes much more predictable for budgeting purposes.
0 coins
Jasmine Quinn
•That's really good advice about downloading the payment history! I'm still pretty new to all this and didn't even realize you could get that level of detail from the DOL website. I've just been looking at the basic payment amounts in my account. Do you know if there's a specific section where I can find those line-by-line breakdowns? I want to make sure I'm tracking everything correctly, especially since I might be picking up more part-time work while I'm job searching.
0 coins