New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Isaiah Thompson

I got my claim fixed by literally showing up in person at a DOL office. They say not to do this but I was desperate. The security guard tried to turn me away but I (politely) refused to leave until someone helped me. Got my issue resolved same day after months of waiting on the phone.

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Ruby Garcia

This works sometimes but is super risky - some offices will help, others will call security on you. Depends which location and who's working that day.

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26d

Alexander Evans

Make sure his claim isnt stuck because of a simple identity verification issue. So many people are waiting for months when all they need to do is upload an ID document or verify something basic. With no way to know thats the problem!

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Grace Patel

yo I tried calling 300+ times over two weeks and nothing. Then used claimyr.com and got connected to a real person in like 45 mins. talking to an agent got my $ unlocked so fast. they just call and wait on hold for you then connect when someone answers.

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Grace Patel

i mean when somethng actually works in this broken system ppl tend to share it 🤷‍♂️ was just tryna help

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26d

Henry Delgado

it's legit - they're just a hold service. i was skeptical too but at some point you get desperate enough to try anything

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26d

ApolloJackson

Honestly the waiting week credit thing is usually just a code for "theres some issue with your claim we need to review manually" - could be identity verification, employer dispute, previous overpayment, etc. The system just uses generic error messages. Definitely need to talk to a human to sort it out.

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Finley Garrett

PSA: While ur waiting for the new card, make sure u froze the old one properly! My card got stollen and some1 withdrew $600 before I realized. The bank did refund it but took like 30 days to investigate.

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Josef Tearle

Yes I definitely froze it immediately! That's terrifying that someone was able to withdraw money from yours though.

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26d

Madison Tipne

one thing nobody mentioned - when u DO get the new card, you have to activate it AND set a new PIN before you can use it. I didn't realize this and tried using mine at an ATM like 5 times and got locked out 🤦‍♂️

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Annabel Kimball

I bet if u call they'll just tell you to check the website which tells u to call them 😂 the circle of NY unemployment life

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Chris Elmeda

🤣 too real. The ultimate bureaucratic loop

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26d

Kayla Morgan

Hahaha this is exactly what I'm afraid of 😅

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26d

Jean Claude

Does anyone know if they're still doing those phone interviews after filing a new claim? I had to go through that last time and it was a nightmare.

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Charity Cohan

yeah they still do them but its random. I refiled in March and didnt get one but my cousin had to do it.

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26d

Lindsey Fry

whatever you do, DO NOT stop certifying weekly just because your payment is pending. keep doing it every week or you'll create even more problems for yourself.

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Saleem Vaziri

You can reach NYSDOL by phone if you're persistent or use a service. I finally got through after trying claimyr.com and they handled everything for me. Got all my back pay from the delayed claims within days after speaking to someone. So worth it not to waste hours upon hours trying to call them yourself.

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Jasmine Hernandez

Anyone who files for NY unemployment benefits now has to verify their identity through ID.me - it's mandatory statewide. Even if you filed by carrier pigeon you'd still need to do it lol. The system should have told you right away tho instead of making you wait 3 weeks. smh the incompetence is astounding

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Luis Johnson

"filed by carrier pigeon" 💀💀💀

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26d

Ellie Kim

The ID.me thing is super annoying but once you do it you should get paid pretty quick after. I had to video chat with someone because my drivers license photo didn't match my current appearance (I had way longer hair). The whole process took about an hour.

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Rebecca Johnston

try the callback feature on their website. i requested a callback and actually got one... 3 weeks later 🙄 but at least I eventually got to talk to someone

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Liam Cortez

I've tried that twice. First time they never called, second time they called when I was in the bathroom and then wouldn't call back again.

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26d

Nathan Dell

Pssst... here's a secret most people don't know: if you file a formal complaint with the NY State Attorney General's office about your unemployment claim, DOL has to respond within 10 business days by law. That's how I finally got my backpay after 4 months of nothing. https://ag.ny.gov/consumer-frauds/Filing-a-Consumer-Complaint

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Maya Jackson

👀 Definitely trying this. The regular channels are completely useless.

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26d

Tristan Carpenter

Can confirm this works!! My partner did this after months of frustration and magically got a call from a supervisor the next week.

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26d

Jason Brewer

FWIW, I got through by using an old trick - call, wait for the automated system, press the option for Spanish, then request an English speaker when an agent answers. The Spanish line often has shorter wait times.

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Kiara Fisherman

when I was trying to get through to ny unemployment, I literally set up an auto-dialer app on my phone to keep calling them every 30 seconds from 8am to 4pm for THREE DAYS before I finally got through. The system is beyond broken.

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Megan D'Acosta

Which auto-dialer did you use? I'm ready to try anything.

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26d

Kiara Fisherman

I used Auto Redial but there are several in the app store. Just remember to keep your phone charged bc it drains battery like crazy.

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26d

Victoria Stark

Does anyone know if this applies to extended benefits too? My regular UI ends soon but I think I qualify for the extension.

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Benjamin Kim

Extensions work a bit differently. You need to apply for those separately, they don't automatically continue. Check your inbox on the NY unemployment site for notices.

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26d

Victoria Stark

Thanks! Will do.

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26d

Samantha Howard

When I was in this situation I got my final payment no problem. Just make sure all your weekly certifications are done properly with no mistakes. The system treats the end date as inclusive, meaning you get paid for that full last day/week.

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Angelica Smith

Hey I had this EXACT SAME THING happen in February!!! I couldn't reach anyone at DOL for days. Finally used this service called Claimyr (claimyr.com) after someone recommended it here - they got me connected to an actual human at unemployment in like 45 mins. The agent confirmed someone had filed using my identity and helped me report the fraud. Best money I've spent considering it saved me weeks of stress and prevented more damage to my credit. Definitely check them out if you can't get through on the regular line.

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Angelica Smith

It definitely works! All they do is keep dialing for you until they get through, then connect you to the agent. Saved me hours of redial hell.

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26d

Lucas Bey

Can confirm Claimyr worked for me too after trying to get through for 2 weeks on my own. Took about an hour total but finally got to talk to someone who could help.

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26d

Harper Thompson

LOL welcome to the club nobody wants to join! I've been fighting this since November - someone's been collecting $536 a week in my name since October even though I have a full time job. The worst part is DOL treats YOU like the criminal at first. Make sure your friend has all his employment records ready to prove he's been working. And be ready for this to take MONTHS to resolve completely.

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Caleb Stark

months??? 😱 is there any way to speed it up?

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26d

Harper Thompson

Honestly the only thing that worked for me was getting my state representative involved. Call your assembly member - they have special liaisons with DOL who can escalate cases.

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26d

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