New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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just to add - there are actually a few states where employees DO pay into unemployment but NY is not one of them. i think its only like 3 states total including alaska and pennsylvania. so dont feel bad about not seeing it on your paystub, thats totally normal here!

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This system has always frustrated me because it creates this adversarial relationship between workers and employers when it comes to unemployment claims. Employers have a financial incentive to deny legitimate claims, which is why so many people have to go through the whole appeals process with NYS Department of Labor even when they clearly qualify. It would make more sense if employees contributed something too so employers wouldn't have such a strong motivation to fight every claim.

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I understand the frustration but there are good policy reasons why it's structured this way. It incentivizes employers to maintain stable employment and avoid unnecessary layoffs.

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The extended benefits depend on what happened with your job too. If it was a mass layoff or plant closure there are additional WARN Act protections and rapid response services. NYS Department of Labor will coordinate with local workforce development boards to provide specialized assistance. Also if you've been working steadily for years like you mentioned, you'll probably qualify for the full 26 weeks of benefits.

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benefits are benefits i guess but the system is so broken, took me 6 weeks just to get my first payment and they never explained half the programs you're talking about. good luck getting straight answers from anyone there

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The initial delays are frustrating but once you're in the system the benefits do provide a safety net while you're job searching.

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Word of warning - getting through to NYS Department of Labor on the phone to ask questions about your claim is nearly impossible these days. I spent weeks trying to get someone to explain why my benefit amount seemed wrong. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration trying to call myself.

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How much does that service cost though? I'm unemployed so I'm trying to avoid spending money I don't have.

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It was worth it for me to get my issue resolved quickly rather than spending weeks calling. But I understand being tight on money right now.

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Don't forget you can get up to 26 weeks of benefits in NY, so even if you're getting the maximum $504 weekly that's over $13,000 total if you need the full duration. Just make sure you file your weekly claims every week and keep up with the job search requirements or they'll cut you off.

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Good point about the job search thing. Do you know how many jobs you have to apply for each week?

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Had issues reaching NYS Department of Labor when my claim got stuck because I missed some employment dates. Ended up using claimyr.com to get through to an agent - they have this system that calls you back when someone's available rather than waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call.

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Never heard of that but might be worth it if you can't get through the regular way. The phone lines are always jammed.

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Also have your alien registration number ready if you're not a US citizen, and be prepared to set up your weekly claim schedule right after filing your initial claim.

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Keep documenting everything! Save any emails, texts, or written communication about your layoff. If you have coworkers who were also laid off at the same time, get their contact info in case you need witnesses for an appeal. The adjudication officer will review all the evidence from both you and your employer before making a determination.

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yeah adjudication sucks but at least you'll get backpay if approved. I had to wait 6 weeks but got like $4200 when it finally went through

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