NY unemployment benefits showing 'ended' but never received any payments - stuck for 6 weeks

This sounds like a system error in your claim. When the message says you've 'received all 26 weeks' but shows $0 payments, it usually means there's a flag on your account that's preventing payments from processing, but the system is still counting your certification weeks. You need to speak with a claims specialist directly. They'll need to reset your benefit year and correct the payment status. This happens more often than you'd think with the NY system.

omg same thing hapend to me last month!!! certified for like 2 months and then suddenly said my benefits ended??? so frustrating!!

I had this EXACT ISSUE in January!! It's because there's a glitch where the system thinks you were paid but the payment processor shows $0. The worst part of NY unemployment is YOU CAN'T GET ANYONE ON THE PHONE!! I spent 3 weeks trying every single day. The system is BROKEN and they don't care about regular people who need their benefits. I ended up having to borrow money from family just to pay rent while waiting for them to fix it. This isn't just a technical error - it's a FAILURE of the entire department. They need to hire more staff and fix their garbage website!

After being in a similar situation, I discovered a service called Claimyr that actually got me through to a NYSDOL agent in about 20 minutes when I'd been trying for weeks. They basically call NYSDOL for you and connect you when they get through. I was skeptical but it worked for me - saved me weeks of frustration. Their website is claimyr.com and they have a demo video at https://youtu.be/Rdqa1gKtxuE that shows how it works. Especially in situations like yours where there's clearly a system error, actually talking to someone is the only way to get it fixed.

the thing with NY unemployment you need to understand is that there are different departments handling different parts of the process. certifying is just step 1, but if your claim has ANY issues at all, it goes to a different department for review. when you certified, did you answer any questions differently than usual? like did you report any work or say you weren't available for work or something? that can trigger a block on payments but the system keeps letting you certify anyway which is super confusing. i would keep calling but also try calling right when they open at 8am. thats when i finally got through.

have u tried the callback feature? sometimes it works better than waiting on hold. also check ur spam folder for emails from them, my friend almost missed an important document they sent bcuz it went to spam

One thing I recommend is looking at your payment history page very carefully. If it shows weekly certifications but $0 payments with any kind of message or code next to them, that's your clue about what's happening. Common codes include: - "Pending Review" - Your claim needs manual verification - "Break in Claim" - System thinks you stopped certifying at some point - "Benefit Year Ended" - System incorrectly thinks you've reached your maximum - "Identity Verification" - Need to submit additional ID documents Knowing exactly what's happening helps when you finally reach someone.

After you get this resolved (and you will!), make sure you request ALL your backpay for the weeks you certified. They should pay you for all 6 weeks at once when they fix the error. Keep documenting everything - screenshots of your payment history, certification confirmations, etc. This will help if there are any disputes about what you're owed.

UPDATE: I finally got through to someone! I tried the Claimyr service that was mentioned and it actually worked - got me connected to an agent in about 25 minutes. The agent confirmed there was a system error that incorrectly marked my claim as having reached the maximum 26 weeks when it had just started. She fixed the error while I was on the phone and said I should receive all my backpay within 3-5 business days. She also said this is happening to quite a few people right now due to some recent system update they did. I'll update again when I actually see the money, but at least now I know what happened and that it's being fixed!

FINAL UPDATE: All the backpay hit my account this morning! Six weeks of benefits all at once. Such a relief after all this stress. Thanks to everyone who provided advice. If anyone else is experiencing this "benefits ended" error, definitely get on the phone with them - it's the only way to get it fixed.