New York Unemployment

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$19.99 is charged only once a live NYDOL agent is on the phone with you.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The 30 day thing is more of a guideline than a hard rule. I know someone who got backdated for like 3 months because they were in the hospital. Your situation with employer misinformation sounds similar - just be honest about why you delayed and provide any proof you have. The key is filing ASAP now that you know you should have applied earlier.

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Sophie, definitely file your claim right away! I was in a similar situation last year where I delayed filing for about 2 months because I was told I wouldn't qualify. When I finally applied, I was honest in the application about the delay and included screenshots of the messages where I was given incorrect information. NYS DOL actually approved my backdating request. The key is to be completely transparent about why you waited and provide any documentation you have. That text message from your boss could be really helpful as evidence. Don't wait any longer - the sooner you file, the better your chances of getting those backdated benefits.

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The whole payment system is so stressful when you're waiting for money you desperately need! I remember my first few weeks being terrified every time. Now I know that as long as my claim shows 'payment released' on the NYS Department of Labor website, the money is coming. Just try to be patient even though I know it's hard when bills are due.

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I totally understand your anxiety about this! When I first started receiving unemployment benefits, I had the same panic about payment timing. One thing that helped me was setting up text alerts through my bank app so I'd get notified immediately when any deposit hits my account. Also, if you're really tight on bills, some banks will show pending deposits a day early, so it might be worth checking your online banking for any pending transactions. The NYS Department of Labor is usually pretty reliable once you get into the rhythm of their schedule, but those first few weeks are definitely nerve-wracking when you're figuring it all out.

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this whole system is such BS, they make it so complicated for no reason. vacation pay shouldnt count against unemployment since you already earned it while you were working!!! but nys unemployment doesnt care about logic

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I understand the frustration, but the reasoning is that vacation pay represents compensation for time periods, so if it covers future weeks it could conflict with unemployment benefits for those same weeks. It's not perfect but there is some logic to it.

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I went through this same situation about 6 months ago. The key thing to understand is that NYS Department of Labor looks at vacation pay differently depending on how it's designated. When I filed, they asked me to specify exactly how many weeks the vacation pay covered and whether it was paid "in lieu of notice." In my case, I had 10 days of vacation paid out, and they treated it as covering two work weeks, which delayed my benefits by exactly two weeks. The important thing is to have all the documentation from your employer showing how they calculated the payout - this will help when you're doing your weekly certifications. Also, keep copies of everything because you might need to reference it later if there are any questions about your claim.

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Just wanted to add another option that worked for me when I couldn't find the Payment Summary section that others mentioned. If you go to your NY.gov account and look for "Correspondence" or "Documents" (sometimes it's called "My Inbox"), there might be payment notifications that were automatically generated when you received each payment. These usually have a "Print" or "Download" option and show the payment details in an official format. They're not as comprehensive as a full payment summary, but if you need something quickly for your landlord, you can print multiple individual payment notifications to show your payment history. I found these were easier to locate than navigating through all the different payment menus, and they still have the official NYS DOL formatting that landlords typically accept.

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This is a really smart workaround! I never thought to check the Correspondence section for payment notifications. I just looked and found individual payment notices there that I can print out. While it's not as convenient as one comprehensive document, having these official notifications with the NYS DOL letterhead definitely looks legitimate for rental applications. Thanks for sharing this alternative - it's perfect for when the website navigation is being impossible to figure out. Each notification shows the payment date, amount, and has all the official formatting a landlord would want to see.

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I just went through this same frustrating process last week! What finally worked for me was logging into ny.gov, going to "Unemployment Services," then "UI Online Services," and looking for "Payment and Deduction Statement." This creates an official PDF that shows all your payments with dates, amounts, and the NYS DOL letterhead - exactly what landlords want to see. The tricky part is that it's buried in the menu and easy to miss. If you can't find it there, try calling the unemployment customer service line at (888) 209-8124 early in the morning (around 8 AM) when hold times are shorter. They can email you an official payment statement usually within 24 hours. I know it's a pain, but don't give up - the document you need definitely exists, it's just hidden in their confusing website structure!

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@Aisha Abdullah UI "Online Services is" a subsection within the main Unemployment "Services menu" - so you ll'click on Unemployment Services first, then look for UI Online Services in the dropdown or submenu. And yes, the Payment and Deduction Statement does show tax withholdings if you opted for them! It breaks down federal taxes, state taxes, and any voluntary deductions you selected when you filed your claim. This is actually really useful for landlords because it shows your gross benefit amount and net amount received, which gives them a complete picture of your unemployment income. The statement is pretty comprehensive - much more detailed than I expected when I first found it.

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@Aisha Abdullah UI "Online Services is" a subsection within the main Unemployment "Services menu" - so you ll'click on Unemployment "Services first," then look for UI "Online Services as" one of the options in that section. And yes, the Payment "and Deduction Statement will" show tax withholdings if you opted for federal or state taxes to be withheld from your benefits. It breaks down the gross payment amount, any taxes withheld, and your net payment amount, which is really helpful for rental applications since it shows your actual income after taxes. This comprehensive breakdown is one reason why landlords often prefer this official statement over just seeing the deposit amounts in your bank account.

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Hi Miguel! I see you've started a post but it looks like the content didn't come through. As someone new to this community, I'm also navigating the NY unemployment system and would be interested to hear what you wanted to share or ask about. Feel free to add more details when you get a chance - this community seems really helpful for supporting each other through the process!

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