I'm an ID.me ambassador (we help people with verification issues). This is a SUPER common problem with NY unemployment specifically. Their system doesn't properly receive the verification token from ID.me. If you've already verified once, DO NOT do it again - it can sometimes flag your account for fraud review which delays things even more. Instead, contact NY unemployment directly and tell them you've completed ID.me verification but their system isn't recognizing it. They need to manually push it through on their end.

This exact same thing happened to my sister last month! She was stuck in the ID.me loop for almost 2 weeks. What finally worked for her was using a completely different email address to create a new ID.me account, then linking that to her unemployment claim. Apparently sometimes the original ID.me account gets "stuck" in their system and won't sync properly. She had to call unemployment to update her email address first, then redo the verification with the new account. Pain in the butt but it worked! Also seconding what others said about waiting 24-48 hours between attempts - their system definitely has processing delays.

Final update: My payment just came through! It was 3 days later than usual but everything seems back to normal now. The new system actually has some nice features - I can see more details about my claim and there's even a messaging center where you can contact them directly (though who knows how long they take to respond). Thanks for all the help everyone!

Great to hear everything worked out for you! I went through the migration about a month ago and had a similar experience - confusing at first but the new system is actually pretty nice once you get used to it. One tip for anyone else going through this: if you use direct deposit, double-check that your banking info transferred correctly in the new system. Mine was there but I've heard some people had to re-enter it. Also, the mobile app works way better now if you prefer using your phone to certify.

just keep filing every week and eventually it works out. the system is slow but it does work eventually. took me about 3 weeks to get my first payment

I went through this same process about 6 months ago after getting laid off from my restaurant job. The waiting period is really nerve-wracking, especially when you're worried about bills! In my experience, it took about 2.5 weeks to get my monetary determination letter, and then I was able to receive my first payment the following week. One thing that helped me was setting up direct deposit right away in my online account - it made the payments come through faster than waiting for a debit card. Also, make sure you're checking your online account regularly for any correspondence or requests for additional information, because they don't always send email notifications. Hang in there, the process does work even though it feels slow when you're stressed about money.

Just wanted to add that if your claim goes into adjudication for any reason, the timeline can be much longer. Mine was in adjudication for 6 weeks because they needed to review why I left my previous job. Make sure all your information is accurate when you file because any discrepancies can trigger additional review.

I'm going through this same process right now and it's so stressful not knowing when that first payment will come! Based on what I'm reading here, it sounds like 2-3 weeks is typical if everything goes smoothly. @Connor O'Neill - since you filed last Thursday and already did your first weekly claim on Sunday, you're doing everything right. The "claim filed" status is normal at this stage. I'd give it another week or two before getting too worried. In the meantime, maybe look into local food banks or assistance programs to help stretch your savings while you wait. Hang in there!

I was in this exact situation about a year ago and want to add my experience to help ease your concerns! I had a 4-week gap between accepting my job offer and starting work, and I continued receiving benefits the entire time without any issues. The key points that worked for me: 1) Be completely honest on your weekly certification about accepting the job offer and include your February 10th start date, 2) You're still genuinely unemployed until you actually start working, so you're entitled to benefits, 3) Make sure you could still accept immediate work if offered before your start date (which it sounds like you could), and 4) Keep your offer letter handy just in case, though I was never asked for documentation. I remember being anxious about this too, but the NYS DOL understands that professional positions often have gaps between acceptance and start dates. You're doing everything right by being transparent and asking questions. Don't let the conflicting advice stress you out - stick to honesty on your certifications and you'll be fine. Congratulations on landing the job!

I'm dealing with this exact situation too - accepted a job offer on Monday but don't start until March 3rd! This thread has been a lifesaver because I was honestly losing sleep over whether I was doing something wrong by continuing to file my weekly claims. After reading everyone's experiences, it's clear that transparency really is everything. I've been making sure to answer "yes" when asked about accepting work with a future start date and always include March 3rd. The way everyone explains it makes so much sense - we're still unemployed until we actually start working, and we're still available for immediate work if something came up before our start dates. I'm definitely keeping my offer letter saved and taking screenshots of my weekly certifications just to be safe. It's amazing how much anxiety this process can cause when you're just trying to follow the rules! Thanks to everyone who shared their success stories - it really helps knowing so many people have been through this exact situation without issues.