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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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Another option that worked for me was reaching out through the NY.gov website's "Contact Us" form rather than calling. I submitted a detailed message explaining my adjudication issue with my claim number and got an email response within 5 business days with specific instructions on what documents to upload. Sometimes the written route gets better results than the phone system. Also, if you have a local One-Stop Career Center (American Job Center), they often have staff who can help you navigate the NYS Department of Labor system and may even be able to make calls on your behalf. Worth checking if there's one near you!
@Lauren Zeb That s'really helpful advice about using the written contact form! I ve'been so focused on trying to call that I didn t'even think about submitting through the website. Do you remember roughly how detailed you had to be in your message? I want to make sure I include everything they need without writing a novel. Also, when you mention uploading documents - is that something you can do directly through the NY.gov unemployment portal, or did they send you a separate link? I m'definitely going to try this approach since the phone situation has been impossible.
I'm dealing with a similar adjudication issue right now and it's incredibly stressful. From what I've learned lurking in unemployment Facebook groups, the key things that seem to help are: 1) Keep certifying every week no matter what (like Amina said), 2) Check your online account daily for any correspondence or questionnaires - apparently missing these can delay things for months, and 3) Document everything with screenshots in case you need to appeal later. I'm also going to try that assembly member contact suggestion from Jamal - that sounds way more promising than sitting on hold for hours. Has anyone had luck with the NY.gov contact form that Lauren mentioned? I'm wondering if I should try multiple approaches at once or if that might actually slow things down.
@Isabella Tucker I think trying multiple approaches simultaneously is actually smart - you re'not bothering the same person/department, so it shouldn t'slow anything down. I d'definitely go with both the NY.gov contact form AND reaching out to your assembly member s'office. The worst that can happen is you get multiple responses, which is better than no response! Also, those Facebook groups you mentioned sound really helpful - would you mind sharing which ones? I m'new to dealing with unemployment issues and could use all the community support I can get. The stress of not knowing what s'happening with your claim while bills pile up is honestly overwhelming.
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Don't give up hope! I work with unemployment cases and have seen NYS DOL approve backdating for much longer periods when there's documented employer misinformation. The fact that you have that text message is gold - it shows you relied on incorrect advice from your employer in good faith. When you file, make sure to upload that screenshot and be very clear in your explanation that you were specifically told by your boss that you wouldn't qualify. NYS DOL takes employer misinformation seriously because it prevents eligible workers from accessing benefits they're entitled to. File today if possible - every day you wait makes it harder to justify the delay. Good luck!
This is exactly what I needed to hear! I've been beating myself up about waiting so long but reading everyone's success stories gives me hope. Going to file my claim today and make sure to include that text screenshot. Thank you so much for the encouragement - it's easy to feel like you've missed your chance but sounds like NYS DOL is actually pretty reasonable about these situations when there's a valid reason for the delay.
I went through something similar earlier this year! Was laid off in April but my supervisor convinced me I wouldn't qualify since I'd only been there 8 months. Turns out that was completely wrong - you only need to have worked long enough to earn sufficient wages in your base period, which for most people is much less than a year. I finally filed in July and got approved for backdating all the way to my layoff date. The key was being upfront about the misinformation and providing proof. That text from your boss is perfect evidence - definitely include it when you file. NYS DOL seems to understand that employers often give bad advice (intentionally or not) and they don't penalize workers for relying on it. File ASAP though - the longer you wait now, the harder it gets to justify!
@96778176a417 This is so reassuring! I had no idea the work requirement was just about earning sufficient wages rather than a specific time period. Your situation sounds almost identical to mine - it's crazy how many employers seem to give out wrong information about unemployment eligibility. I'm definitely going to file today and include that text message as proof. Did you have to provide any other documentation besides the evidence of misinformation, or was that sufficient for them to approve the backdating?
@96778176a417 Just wanted to add my experience to this thread since it might help! I was in a similar situation where my former employer told me I wouldn't qualify because I was "seasonal" even though I'd worked there for over a year. When I finally filed 6 weeks later, the text message evidence was really the main thing that helped my case. I also included my final pay stub showing my layoff date and a brief written statement explaining exactly what my employer told me and when. NYS DOL approved my backdating request within about 10 days. The whole process was much smoother than I expected once I provided that documentation showing the misinformation. Definitely encourage anyone in this situation to file - don't let bad employer advice cost you benefits you've earned!
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I've been collecting NY unemployment since June and have taken two trips to visit family in other states - one to Virginia for a week and another to Tennessee for a long weekend. Both times I was nervous about it, but everything went perfectly fine! The key is exactly what everyone else has said: stay available for work and keep up with your job search requirements. I brought my laptop both times and continued applying for jobs every day I was there. Even had a couple phone screens while I was away. The most important thing when you certify is being honest about your availability - and since you're clearly available for remote interviews and would accept work if offered, you're totally good. For your Nevada trip, just treat it like any other week in terms of job searching, just from a different location. The NY system definitely accommodates normal life situations like visiting family. Don't stress about this - I was overthinking it too initially, but after going through it myself, I can say it's really not a big deal at all. Have an amazing time with your family! 🎉
This entire thread has been so incredibly helpful and reassuring! I came in here super anxious about my Nevada trip, but reading everyone's consistent experiences has completely put my mind at ease. It's amazing how many people have successfully traveled while on NY unemployment without any issues. I love that you mentioned doing phone screens while away - that's exactly the kind of flexibility I was hoping to maintain. Your advice about treating it like any other week of job searching, just from a different location, is perfect. I'm definitely going to pack my laptop, stay on top of my applications, and just focus on enjoying this long-overdue family time. Thank you so much to everyone who shared their experiences - this community is amazing! 💙
I've been on NY unemployment since February and had a very similar situation when I needed to visit my cousins in Oregon for a few days last fall. I was so stressed about it beforehand, but it ended up being totally fine! I kept up with my job applications while I was there and even had a phone interview during the trip. The key is just being truthful when you certify - since you're available for remote work and interviews, your physical location for a short family visit really doesn't matter. I brought my laptop and made sure I had good WiFi wherever I was staying. The NY DOL definitely understands that people have family they need to visit. Just document your job search activities like you normally would and enjoy your time in Nevada! From everything I've experienced and all the stories in this thread, you're completely fine for a Thursday-Monday trip as long as you stay available and keep job searching. Safe travels! ✈️
Thank you for sharing your Oregon experience! This whole thread has been such a lifesaver for me. I've been on NY unemployment since November and was getting so anxious about a similar trip I'm planning. It's incredible how consistent everyone's advice has been - it really shows that as long as you're genuinely available for work and keeping up with job searches, these short family visits are totally fine. I love that you even had a phone interview during your trip! That really demonstrates how being "available for work" has evolved with remote opportunities. Your point about having good WiFi is so practical too - I'll definitely make sure to check that with my family before I go. Thanks for adding your positive experience to this amazing collection of stories! 🙌
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I'm so glad you posted this question! I just started collecting unemployment benefits three weeks ago and I'm still figuring out all the timing. The first payment took forever (or at least it felt like it) and I was constantly refreshing my bank app. What I've learned so far is that the NYS Department of Labor is pretty good about sticking to their 2-3 business day timeline once they show "payment released." I use Bank of America and usually see my deposits around 6am on the day they come through. One thing that really helped my anxiety was calling my bank to ask specifically how they handle ACH deposits - turns out they process them overnight and post them first thing in the morning. Since you certified Tuesday and it's showing as released, I'd expect to see it by Monday morning at the latest. The waiting is definitely the worst part, especially when bills are due!
That's such a smart idea to call your bank directly and ask about their ACH deposit process! I never would have thought to do that but it makes total sense - knowing that Bank of America processes them overnight and posts at 6am would give me so much peace of mind about timing. I'm definitely going to call my bank tomorrow and ask the same question. It's really helpful to hear that even after three weeks you still remember how nerve-wracking that first payment was - makes me feel less crazy for constantly checking my account! The fact that NYS Department of Labor is consistent with their timeline once it shows "payment released" is so reassuring. Thanks for sharing your experience!
I'm in almost the exact same boat as you! Started unemployment three weeks ago and that first payment delay had me in full panic mode. What really helped me was learning that once NYS Department of Labor shows "payment released," they've literally done everything on their end - the rest is just waiting for your bank to process it. I bank with TD and they usually post my unemployment deposits around 2-3am on the day they arrive. Since you certified Tuesday and it's showing released, you should definitely see it by Monday. One tip that saved my sanity: I started taking a screenshot of the "payment released" status each week so I have proof that the money is coming, which helps me relax instead of constantly second-guessing whether I did something wrong. The first few weeks are absolutely brutal for anxiety but everyone here is right that it gets SO much easier once you learn your bank's specific timing!
Mei Liu
This is such valuable information! I'm going through the exact same thing right now - completed ID.me verification 6 days ago but my NY.gov account still shows "pending verification." Reading through everyone's experiences here really helps understand what to expect. It's frustrating how inconsistent the timeline seems to be, but at least now I know about the Claimyr option if I can't get through on the phone. Thanks everyone for sharing your real experiences with this process!
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Anastasia Smirnova
•@Mei Liu I m'in a very similar situation! Just completed my ID.me verification 4 days ago and still seeing pending "on" the NY.gov side. This thread has been so helpful - it s'reassuring to know others have gotten through this successfully. The inconsistent timelines are definitely nerve-wracking when you re'waiting for payments, but seeing Emma s'positive outcome gives me hope. I think I ll'wait a couple more days and then try the Claimyr service if nothing changes. Thanks to everyone who shared their experiences here!
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AstroAlpha
I went through this exact same issue about 6 months ago and it was such a nightmare! My ID.me verification completed successfully but the NY.gov system didn't update for almost 2 weeks. What finally worked for me was calling first thing in the morning (like 8:01 AM sharp) and I got through after about 45 minutes on hold. The agent was able to see that my verification was complete on their end and manually pushed it through - got my back payments within 48 hours after that call. Don't give up! The system has these sync issues but once a human looks at your account they can usually fix it pretty quickly. Just keep trying to get through to someone who can actually access your file.
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Cole Roush
•@AstroAlpha Thanks for sharing your experience! The early morning calling strategy is really smart - I never thought about timing it that way. It's so frustrating how this ID.me sync issue seems to be such a common problem, but hearing that agents can usually fix it quickly once they actually look at the account is encouraging. I'm dealing with this right now too (day 5 of waiting) and was starting to panic, but reading everyone's stories here makes me feel less alone in this mess. Definitely going to try the 8 AM call approach tomorrow!
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