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Tyrone Hill

Still waiting for NY unemployment payment this week - is anyone else's delayed?

It's been a week since I certified for my NY unemployment benefits and the payment still hasn't hit my account. Usually I get paid on Tuesday but here we are on Friday and nothing! My account just says 'payment pending' with no explanation. Is anyone else experiencing delays with their payments this week? I've got bills coming due and I'm getting worried. Has the NYSDOL said anything about payment processing issues?

There's actually a delay affecting quite a few people right now. The NYSDOL had a system update last weekend and it's causing payment processing delays. They posted about it on their Twitter yesterday saying payments should resume by Monday. I'd give it until then before getting too concerned.

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Thank you! I didn't think to check their Twitter. That's a relief to hear it's a known issue.

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mine is late too havent got paid in 2 weeks now

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2 weeks?! That's way worse than my situation. Have you tried calling them?

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I'm in the same boat - certified Sunday, usually paid Tuesday, still nothing. Called the automated system and it says my payment was "processed" but nothing in my account. Really frustrating because I have rent due today and now I'll probably get hit with late fees. Why don't they ever notify us about these delays?!

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they never tell us anything until its too late

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If it's been more than 3 business days since your claim was processed, you really should try to speak with an agent directly. The automated system won't be able to tell you if there's a specific issue with your individual claim versus the system-wide delay others mentioned. I was having the same problem last month and it turned out there was a quarterly review flag on my account that needed to be manually cleared.

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Thanks for the tip! Do you know what hours they're actually answering phones? I tried calling yesterday but couldn't get through.

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I used Claimyr.com last month when my payments suddenly stopped and I couldn't get through on the phones. They got me connected to an agent in about 15 minutes when I had been trying for days on my own. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE. The agent found a flag on my account that was holding up my payments, fixed it right away, and my money came through the next day. Totally worth it instead of stressing for weeks.

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does that actually work?? ive been trying to get thru for days

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Yeah it really did work for me - was honestly surprised since nothing else was working. The agent told me they were getting thousands of calls a day about the delay issue.

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JUST A HEADS UP EVERYONE - they always do this!!! Every single time they do a "system update" payments get delayed but they never announce it until AFTER people start complaining! I've been on UI since February and this is the THIRD TIME this has happened. The first time it was 3 days late, second time 5 days late. They always blame it on "technical issues" but never apologize for the late fees WE have to pay when our bills aren't paid on time!!! Anyone else notice this pattern???

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That's really frustrating to hear. I guess I should start keeping an emergency buffer for these situations.

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My sister-in-law works for NYSDOL (not in unemployment though) and she mentioned they were migrating some payment systems to a new platform over the weekend. Apparently they didn't realize it would cause such a big delay. She said they're prioritizing people who haven't been paid in more than a week first.

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That's actually helpful info, thanks for sharing! I wish they'd communicate this stuff officially instead of us having to piece together info from random sources.

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Just to update everyone - my payment finally came through this morning (Saturday). Seems like they're working through the backlog. Hope everyone else sees theirs soon!

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That's great news! Just checked mine and it's still pending, but hopefully soon.

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nothing here yet. going to try that claimyr thing on monday if nothing changes

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UPDATE: My payment finally came through! Just got the deposit notification. Check your accounts if you've been waiting too.

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Just got mine too! What a relief.

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I'm new to this community and just started receiving NY unemployment benefits this month. Reading through everyone's experiences here has been really helpful - I had no idea these payment delays were a recurring issue with system updates. For those who got their payments this weekend, how long was the total delay from your usual payment day? I'm trying to figure out if I should plan for this kind of thing in the future. Thanks for sharing all this information!

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