New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole unemployment system is designed to deny claims and make people give up. They know most people can't afford to wait months for appeals. It's disgusting how they treat people who are already struggling financially.

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hang in there - appeals do work if you have the right documentation. also make sure you keep filing your weekly claims even while the appeal is pending or you'll lose those weeks

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Wait really? I stopped filing because I thought there was no point since I was denied. Can I still file for the weeks I missed?

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I had major issues getting through to NYS Department of Labor when I needed to discuss my disqualification appeal. The phone lines are always busy and the online system doesn't let you explain complex situations very well. I ended up using this service called Claimyr (claimyr.com) that helped me actually reach a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was really helpful for explaining my specific circumstances to an adjudicator.

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Thanks for the suggestion! Did they help you get your benefits approved after quitting?

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The system is so frustrating!! I quit my job because my boss was making racist comments and it took MONTHS to get approved. NYS Department of Labor really puts you through the wringer even when you have a legitimate reason. Just be prepared for a long fight.

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I had trouble reaching NYS Department of Labor when I had questions about my eligibility during a professional licensing issue. Ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me get answers about my specific situation without waiting on hold forever.

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Thanks for the suggestion! I've been dreading trying to call them but sounds like this might make it easier.

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The unemployment system is so frustrating with professional licenses! I'm a teacher and went through something similar with a certification issue. Just keep detailed records of everything you're doing to fix the license problem and all your job search activities. NYS Department of Labor wants to see you're making genuine efforts.

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The unemployment rate is just a statistic about how many people are unemployed vs employed. It has nothing to do with your specific claim approval. Your claim gets approved based on whether you worked enough quarters, earned enough wages, and had a qualifying separation reason. The rate could be 2% or 10% and it wouldn't change the eligibility rules.

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I think your friend is confusing things. Maybe they're thinking about how during recessions sometimes there are temporary program changes or funding issues, but for regular UI claims the unemployment rate doesn't matter. NYS Department of Labor follows the same eligibility rules regardless of the economic climate.

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exactly this ^^ the rules are the rules no matter what the unemployment rate is

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I had issues getting through to NYS Department of Labor when I had questions about my 1099-G form. Kept getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that gets you connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made it so much easier to get my tax questions answered directly.

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That's really helpful! I've been trying to call them about my account but can never get through. I'll check out that service.

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just want to add that if youre getting any other government benefits like SNAP or medicaid you definitely need to report your UI income to them too. they consider it income for eligibility purposes

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