New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait hold on, if you lay people off don't you have to give them some kind of notice? I thought there were rules about that. Also what happens to your unemployment insurance rates after claims get filed?

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WARN Act requirements depend on company size and number of layoffs. For UI tax rates, claims will affect your experience rating and could increase your quarterly premiums, but that's calculated annually by NYS Department of Labor.

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been through this twice with my restaurant, honestly the NYS Department of Labor forms are pretty straightforward once you get the hang of it

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If you're having trouble getting through to someone at NYS Department of Labor to check on your payment status, I had success using Claimyr recently. It's a service that helps you actually reach a live agent without sitting on hold forever. Check out claimyr.com - they even have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration trying to get answers about my delayed payments.

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Never heard of that before but might be worth trying if the wait gets much longer. The phone system is definitely impossible to get through on.

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Just to add my 2 cents - I got my first payment exactly 5 business days after my first weekly certification was processed. Every week after that it was like clockwork, same day each week. Hang in there!

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UGH the waiting is the WORST part! I was laid off from my retail job in December and it took almost a MONTH for my claim to get approved. The NYS Department of Labor needs to hire more people to process these claims faster. People are struggling and can't wait weeks for an answer!

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I totally understand the frustration but at least you got approved eventually. Some people have much more complicated situations that take longer.

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Just wanted to add that if your claim does go into adjudication for any reason, that can add several more weeks to the process. But for a straightforward layoff like yours, you should be fine. The key is to keep filing those weekly certifications and be patient.

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Make sure he files as soon as possible after his last day of work! There's no waiting period in New York but you can't get benefits for any weeks before you file your claim. Also tell him not to stress too much about making mistakes on the application - he can always call to correct information later if needed.

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ugh the whole system is such a mess. why can't they just have a simple form instead of making people jump through hoops on that terrible website

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I get the frustration, but once you get through the initial filing it's actually not too bad. The weekly claims are pretty straightforward and only take a few minutes each week.

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I had such a hard time getting through to NYS Department of Labor to ask about this same question. Spent hours on hold and kept getting disconnected. Finally used a service called Claimyr that got me connected to an actual agent in like 15 minutes. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Super helpful for getting answers about tax withholding and other claim questions.

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Never heard of that before but might be worth trying. The NYS Department of Labor phone system is absolutely terrible. Did they charge you anything for the connection?

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It's not free but honestly worth it when you need to actually talk to someone. Way less frustrating than the regular phone maze.

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Just FYI you can also have state taxes withheld too if you want. I think NY state withholding is optional as well. Might as well get both taken out if you're worried about owing at tax time.

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