Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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The NYS Department of Labor system is honestly such a nightmare to deal with. I've been trying to get through to someone for weeks about an issue with my claim and their phone lines are always busy. The website crashes constantly and half the time you can't even file your weekly claim. It's like they don't want people to actually get benefits. Has anyone found a way to actually talk to a human being there?
I had the same problem with getting through to NYS Department of Labor on the phone. Someone told me about this service called Claimyr that helps you get connected to unemployment agents. I was skeptical at first but checked out their website at claimyr.com and watched their demo video at https://youtu.be/qyftW-mnTNI. It actually worked - I got through to someone the same day and resolved my adjudication issue. Might be worth trying if you're stuck.
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honestly the whole system is screwed. they keep saying there are jobs available but half of them are probably going to be automated in the next few years anyway. what's the point of job searching if everything's going to robots?
I understand the frustration, but focusing on adaptable skills is key. Healthcare, education, skilled maintenance - these sectors are actually expanding and need human workers. The job market is changing, not disappearing.
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The current maximum weekly benefit rate in NY is $504 for 2025, but most people don't qualify for the max. NYS Department of Labor uses a sliding scale based on your base period wages. You can check your monetary determination letter on my.ny.gov for the exact breakdown of how they calculated your amount.
Interesting, never heard of that service before. Did they charge you a lot?
They focus on helping you get through to the right person rather than the cost aspect. Was worth it to finally understand my benefit calculation instead of guessing.
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Just a heads up - if you have trouble getting through to NYS Department of Labor on the phone for any questions, I recently used this service called Claimyr that helped me connect with an actual agent. Their website is claimyr.com and they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call and getting busy signals.
Interesting, never heard of that before. Did it actually work?
Yeah it did! I was having issues with my job search requirements and couldn't get through to anyone at NYS Department of Labor for like a week. Used their service and was talking to an agent within an hour.
Oliver Brown
If you're having trouble getting through to NYS Department of Labor to ask about this stuff, I used a service called Claimyr that actually got me connected to a real person. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than sitting on hold for hours just to ask a simple question about your claim.
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Mason Lopez
•Thanks for the suggestion! I've been so frustrated trying to get answers from NYS Department of Labor directly.
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Mary Bates
The unemployment measure could also be referring to statistical data that NYS Department of Labor collects for labor market analysis. They track unemployment rates, duration of claims, benefit utilization - all that gets measured and reported. Your individual claim contributes to those broader unemployment measures for the state.
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