New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble reaching NYS Department of Labor to get more details about your claim, I had good luck with a service called Claimyr (claimyr.com). They help you get through to actual agents when the phone lines are swamped. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me understand my claim status better.

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Thanks, I'll check that out if I run into problems filing my claim!

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Been paying into this system for 15 years as a small business owner and the rates keep going up. At least now I understand why - supporting people like you when they need it most. Good luck with your claim!

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just apply anyway and see what happens lol, worst they can say is no

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Actually, that's not bad advice. Filing the claim is free and if you don't qualify under the standard base period, the system will automatically check your alternate base period. Plus you'll get a determination letter that explains exactly why you do or don't qualify, which is more specific than trying to calculate it yourself.

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Wait I'm confused now... I thought when they raise interest rates it means everything gets more expensive? Doesn't that mean our unemployment should go up too to match? This whole economic stuff is so confusing and nobody explains it properly.

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I understand the confusion! Interest rates and inflation are related but different things. Your unemployment benefits are calculated from your past wages when you worked, not current prices. NYS Department of Labor doesn't adjust them for cost of living changes during your claim period.

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been thru this before and can confirm your benefits dont change. just keep doing your weekly claims and job search log like normal

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I had a similar situation and couldn't get through to NYS Department of Labor to clarify my work search requirements. I ended up using claimyr.com to actually reach an agent who explained everything clearly. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Finally got the answers I needed about my specific situation.

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Thanks, I might try that. I've been calling for days and just get busy signals or disconnected.

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The whole system is ridiculous. They make you jump through hoops while companies aren't even hiring! I've applied to 200+ jobs and gotten maybe 5 interviews. Meanwhile they threaten to cut off benefits if you don't document every single contact perfectly.

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I feel you on this. The job market is rough right now but they still expect the same level of activity.

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I had trouble getting through to NYS Department of Labor when my claim got stuck in adjudication after being fired. Kept getting disconnected after waiting on hold for hours. Eventually found this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor in like 15 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Might be worth checking out if you run into phone issues.

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Thanks for the tip! I'll keep that in mind if I have trouble reaching them. Hopefully the online filing process goes smoothly.

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never heard of that service but honestly anything that helps you actually talk to someone at NYS Department of Labor sounds worth it

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Just want to add that you should file ASAP even if you're not sure you qualify. There's a waiting period anyway, and if you wait too long you might miss out on benefits you're entitled to. Better to apply and get denied than not apply at all.

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