Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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NebulaNomad
After weeks of frustration, I bit the bullet and used claimyr.com last week. Got connected to an agent in about 40 minutes. They resolved my missing payments issue on the spot. It was the best money I've spent to finally get my benefits flowing again. Highly recommend if nothing else is working.
how much did it cost? seems ridiculous we have to PAY to access a government service we're entitled to
Omar Fawaz
•Yeah I used this too after seeing it recommended here. My claim had been stuck for over a month and the agent I finally talked to fixed it in literally 5 minutes. Sometimes you just need to talk to a human.
This is absolutely insane! I've been dealing with the exact same thing for over 6 weeks now. The system is completely broken and it feels like they don't even care that people are struggling to get their benefits. I'm going to try some of the suggestions mentioned here - contacting my assembly rep and maybe that callback form if I can find it. It's ridiculous that we have to jump through all these hoops just to talk to someone about benefits we're legally entitled to. Thanks everyone for sharing what's worked for you, at least now I know I'm not alone in this nightmare.
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Ethan Taylor
Just to follow up on this thread with official information: NYSDOL has a dedicated page about fraud attempts at https://dol.ny.gov/report-fraud. They specifically warn about these phone scams. If you've received a suspicious call: 1. Do not share any personal information 2. Report the call to NYSDOL through your online account 3. Change your NY.gov ID password if you're concerned 4. Check your claim status directly through your account Stay vigilant everyone!
Aisha Khan
•thanks for posting the link! just reported the call i got
Omar Fawaz
I'm new to unemployment claims and this is really helpful info! I haven't gotten any suspicious calls yet but now I know what to watch out for. Quick question - if NYSDOL does legitimately need to contact me, will they always send a message through my online account first? I want to make sure I don't accidentally hang up on a real call if they ever need to reach me about something important.
Jabari-Jo
•Great question! From what I've learned in this thread, NYSDOL typically communicates through your online account messaging system for most important matters. If they do call, they'll usually reference a message they've already sent to your account or ask you to log in to check for secure messages rather than handle sensitive matters over the phone. They might verify your identity with just the last 4 digits of your SSN, but never ask for your full SSN or banking details. When in doubt, you can always ask for a reference number and tell them you'll call back using the official NYSDOL number to verify it's legitimate. Better safe than sorry with all these scams going around!
@Omar Fawaz That s'exactly the right mindset to have! I d'also add that if you ever get a call claiming to be from NYSDOL and you re'unsure, you can always ask for the caller s'name and department, then tell them you ll'call back through the main number. A legitimate representative won t'have any problem with that approach. The scammers usually get pushy or hang up when you suggest calling back yourself.
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dont stress bestie, mine took 3 weeks after the letter. just keep claiming and youll get back pay for all the weeks u waited 💅
Been through this exact same situation! Got my determination letter in December and was freaking out about when payments would start. Mine took about 3 weeks to hit my account. The key thing is to keep doing your weekly certifications religiously - don't skip any even if you're not getting paid yet. Also double check that all your info is correct in the system (bank details, address, etc). One small mistake can delay everything. The waiting is brutal but hang in there - once it starts flowing you'll get backpay for all those weeks you certified. Stay strong! 💪
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Lilah Brooks
I just went through the same thing last month! Got a text saying my account was flagged for suspicious activity and I needed to verify my identity. I ignored it and checked my actual account on the labor.ny.gov website directly. Everything was fine, no issues with my account at all. It's definitely a scam.
Thanks for sharing your experience! I'll definitely check my actual account instead
I'm so glad you didn't click that link! I got hit with a similar scam text about 2 weeks ago - same story about "suspicious activity" and needing to verify within 48 hours or lose benefits. The whole thing felt sketchy so I went directly to the official NY unemployment website instead. My account was completely fine, no flags or issues at all. These scammers are really ramping up their efforts lately and targeting people when they're most vulnerable. Always trust your gut when something feels off - the real unemployment office has much more official ways of contacting you if there's actually a problem with your account.
Anna Stewart
I remember studying this in college too. The unemployment system also serves workforce development goals by connecting people to retraining programs and career services. NYS Department of Labor doesn't just pay benefits, they also help with job placement and skills training to match workers with available opportunities.
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GalaxyGlider
Thanks everyone for all these detailed explanations! As someone who's been navigating the system for 6 weeks now, it's really eye-opening to understand that my weekly certifications and job search requirements are part of this bigger economic framework. I had no idea that UI serves as an automatic economic stabilizer - that's fascinating that it kicks in during recessions without needing new legislation. It makes me feel like I'm participating in something more meaningful than just getting temporary help while job hunting.
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