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Just to follow up on this thread with official information: NYSDOL has a dedicated page about fraud attempts at https://dol.ny.gov/report-fraud. They specifically warn about these phone scams. If you've received a suspicious call: 1. Do not share any personal information 2. Report the call to NYSDOL through your online account 3. Change your NY.gov ID password if you're concerned 4. Check your claim status directly through your account Stay vigilant everyone!
I'm new to unemployment claims and this is really helpful info! I haven't gotten any suspicious calls yet but now I know what to watch out for. Quick question - if NYSDOL does legitimately need to contact me, will they always send a message through my online account first? I want to make sure I don't accidentally hang up on a real call if they ever need to reach me about something important.
Great question! From what I've learned in this thread, NYSDOL typically communicates through your online account messaging system for most important matters. If they do call, they'll usually reference a message they've already sent to your account or ask you to log in to check for secure messages rather than handle sensitive matters over the phone. They might verify your identity with just the last 4 digits of your SSN, but never ask for your full SSN or banking details. When in doubt, you can always ask for a reference number and tell them you'll call back using the official NYSDOL number to verify it's legitimate. Better safe than sorry with all these scams going around!
@Omar Fawaz That s'exactly the right mindset to have! I d'also add that if you ever get a call claiming to be from NYSDOL and you re'unsure, you can always ask for the caller s'name and department, then tell them you ll'call back through the main number. A legitimate representative won t'have any problem with that approach. The scammers usually get pushy or hang up when you suggest calling back yourself.
dont stress bestie, mine took 3 weeks after the letter. just keep claiming and youll get back pay for all the weeks u waited 💅
Been through this exact same situation! Got my determination letter in December and was freaking out about when payments would start. Mine took about 3 weeks to hit my account. The key thing is to keep doing your weekly certifications religiously - don't skip any even if you're not getting paid yet. Also double check that all your info is correct in the system (bank details, address, etc). One small mistake can delay everything. The waiting is brutal but hang in there - once it starts flowing you'll get backpay for all those weeks you certified. Stay strong! 💪
I just went through the same thing last month! Got a text saying my account was flagged for suspicious activity and I needed to verify my identity. I ignored it and checked my actual account on the labor.ny.gov website directly. Everything was fine, no issues with my account at all. It's definitely a scam.
I'm so glad you didn't click that link! I got hit with a similar scam text about 2 weeks ago - same story about "suspicious activity" and needing to verify within 48 hours or lose benefits. The whole thing felt sketchy so I went directly to the official NY unemployment website instead. My account was completely fine, no flags or issues at all. These scammers are really ramping up their efforts lately and targeting people when they're most vulnerable. Always trust your gut when something feels off - the real unemployment office has much more official ways of contacting you if there's actually a problem with your account.
lmao welcome to the club. been trying to sort out my claim since february. at this point im just gonna give up and live in the woods 🌲🏕️
I've been in a similar situation and here's what finally worked for me: I started calling the regular unemployment line but also tried the employer services line (they sometimes transfer you and the wait is shorter). Also, if you have a local career center or One-Stop office, they often have direct contacts at the unemployment office that can help escalate your case. Don't give up - I know it's exhausting but you deserve those benefits! Keep detailed records of every call attempt with dates and times too.
NebulaNomad
After weeks of frustration, I bit the bullet and used claimyr.com last week. Got connected to an agent in about 40 minutes. They resolved my missing payments issue on the spot. It was the best money I've spent to finally get my benefits flowing again. Highly recommend if nothing else is working.
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Freya Thomsen
•how much did it cost? seems ridiculous we have to PAY to access a government service we're entitled to
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Omar Fawaz
•Yeah I used this too after seeing it recommended here. My claim had been stuck for over a month and the agent I finally talked to fixed it in literally 5 minutes. Sometimes you just need to talk to a human.
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Haley Bennett
This is absolutely insane! I've been dealing with the exact same thing for over 6 weeks now. The system is completely broken and it feels like they don't even care that people are struggling to get their benefits. I'm going to try some of the suggestions mentioned here - contacting my assembly rep and maybe that callback form if I can find it. It's ridiculous that we have to jump through all these hoops just to talk to someone about benefits we're legally entitled to. Thanks everyone for sharing what's worked for you, at least now I know I'm not alone in this nightmare.
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