New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had similar confusion when I started my business last year. The key thing is keeping your federal and NYS Department of Labor filings synchronized. I use a payroll service now because trying to track both systems manually was a nightmare. They handle the quarterly deposits and annual filings for both federal and state. Worth the cost for peace of mind. If you need to contact NYS Department of Labor directly about your account setup, I used a service called Claimyr (claimyr.com) to get through their phone lines quickly. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works.

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How much does a payroll service typically cost for a small business? I'm trying to decide if it's worth it.

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Interesting about Claimyr - I've been trying to reach NYS Department of Labor for weeks to set up my employer account.

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Just remember that if you don't file the federal form on time, the penalties are harsh. I learned this the hard way my first year in business.

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If you're having trouble getting through to NYS Department of Labor to ask about your specific rate, I had luck using a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of busy signals when I needed to verify my benefit calculation.

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Interesting, never heard of that. Did they charge you for it or is it free to use?

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There's a cost but it was worth it for me since I couldn't get through any other way. Much better than sitting on hold for hours.

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Just remember the pay rate is before taxes! They don't automatically take out federal taxes unless you request it, so you might owe at tax time if you don't plan for it.

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just file one claim and report everything, its not that complicated

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This whole system is ridiculous! They make it so confusing and then penalize you if you make a mistake. I had income from three different sources when I filed and it took WEEKS to sort out the adjudication because they kept asking for more documentation.

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That sounds really stressful! At least you got it sorted out eventually though.

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Same thing here - disqualified with no clear reason. In my case it was because I had worked part-time while collecting benefits months ago and apparently didn't report it correctly on my weekly claims. Even though I thought I was doing everything right. The adjudication process took forever and then boom - disqualified. Now I'm appealing but who knows how long that will take.

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Oh no, I did work a few days at a temp job last month. I reported it on my weekly claim but maybe I did something wrong?

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Most common reasons for disqualification: 1) employer disputed your separation reason, 2) earnings not reported correctly on weekly claims, 3) not meeting work search requirements, 4) not available for work. You need to request a copy of your claim file from NYS Department of Labor to see exactly what triggered the disqualification. Then you can prepare a proper appeal with supporting documents.

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I had issues reaching someone at NYS Department of Labor about this exact question last year. Kept getting disconnected when trying to verify our account status before filing federal taxes. Finally used a service called Claimyr (claimyr.com) that got me through to an actual agent - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling.

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That's really helpful, thanks! I've been dreading trying to call NYS Department of Labor about this.

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just fyi the due dates are different too - your NYS Department of Labor quarterly payments are due by the end of the month after each quarter ends, but FUTA is due January 31st for the whole previous year (if you owe over $500, otherwise you can pay with your 940 form

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