Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Isabel Vega
This whole immigration system is so confusing! Why can't they just have clear guidelines about what counts and what doesn't? I've been stressed about this exact thing for months. Good luck with your interview!
Thanks! Yeah the uncertainty is the worst part. But these responses are making me feel way better about it.
GalaxyGlider
I went through this exact same situation! Was on NYS Department of Labor unemployment for almost a year while waiting for my citizenship interview. Not only did it not hurt my application, but the immigration officer actually seemed impressed that I was actively looking for work and following all the requirements. She said it showed I was being a responsible member of society. Just make sure you have your tax documents showing you paid into the unemployment system - that really helps demonstrate it's not welfare but earned benefits. You've got this!
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Anyone else feel like we need a support group for dealing with NYDOL? 😅 Maybe we can all pitch in for a group therapy session lol
Sign me up! I'll bring the stress balls and tissues 😂
I'll bring the coffee and donuts. We're gonna need the sugar rush to deal with this mess!
AstroAlpha
I had this exact same issue last month! What finally worked for me was going to my bank branch and asking them to print out a direct deposit form with the correct routing and account numbers. Turns out my online banking was showing a slightly different routing number than what I needed for direct deposits. The teller explained that some banks have different routing numbers for different types of transactions. Once I used the numbers from the official form, it went through immediately. Might be worth a shot!
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The system is SO messed up. They make it almost impossible to reach anyone to ask questions but expect you to follow all these complicated rules perfectly. Meanwhile people are just trying to survive and pay rent.
exactly! and then they act like you're trying to commit fraud when you just didn't understand the rules
Haley Stokes
I just went through this exact situation last month! I started driving for Uber while on unemployment and was terrified about reporting it correctly. Here's what I learned: you MUST report every penny you earn, even $20. But the good news is you can still collect partial benefits. NYS has a formula where they let you keep most of your unemployment plus some of your earnings. For me, when I made $120 in a week from Uber, they only reduced my $380 weekly benefit by about $30. So I actually came out ahead! The key is being 100% honest on your weekly certification. Don't risk fraud charges over a few bucks - it's just not worth it.
Cass Green
•This is really helpful to hear from someone who actually went through it! So you're saying I could potentially make more money overall by combining partial unemployment with Uber earnings? I was worried they'd just cut off my benefits completely if I worked at all. Did you have any issues when you first started reporting the Uber income, or did everything go smoothly with the weekly certifications?
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This whole thread reminds me of when I was on unemployment back in 2019. I was so paranoid about doing everything right that I probably spent more time reading the NYS Department of Labor rules than actually job searching lol. But seriously, the key is just to be honest about your work situation and when in doubt, call them or file anyway and let them sort it out.
Nia Jackson
The 26 weeks is from when you first filed your claim, not when you were approved. So if you filed 4 months ago, you've probably used up around 16-17 weeks already. You can check your exact remaining balance by logging into your NY.gov account - it should show you how many weeks you have left. And yes, you can definitely work part-time and still collect partial benefits as long as you report all your earnings when you certify each week. The system will automatically calculate what you're eligible for based on how much you earned that week.
Owen Devar
•This is super helpful! I didn't know you could check your remaining weeks balance online. I've been trying to keep track manually but wasn't sure if I was counting right. Just logged in and saw I have 10 weeks left, which matches up with what you said about using 16-17 weeks already. Really appreciate the clarification about the partial benefits calculation too - I was worried I'd have to do the math myself.
Amara Eze
have u tried requesting a direct deposit instead of the keybank card? Sometimes easier to set up new payment method than fix issue with current one. Go into ur account settings and see if u can update payment preferences
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Zainab Ahmed
•I've tried this multiple times but it won't let me change payment method because there's already money sitting in the KeyBank account. Apparently I have to resolve that first before switching methods 🙄
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Liam McConnell
This is absolutely infuriating and I feel your pain! I went through something similar last year and it took 2 months to resolve. A few things that helped me: 1) File a complaint with the NY State Comptroller's office - they have an ombudsman specifically for unemployment issues. 2) Contact your local news station's "problem solver" segment - they love these stories and unemployment often responds quickly when media gets involved. 3) Try calling the TeleCert line instead of the main number - sometimes different departments can access different systems. 4) Document EVERYTHING in writing and send a certified letter to the DOL director outlining your situation and requesting immediate resolution within 10 business days. The paper trail is crucial if you do decide to pursue legal action. Don't give up - that money is rightfully yours and they can't just hold it hostage indefinitely. The system is broken but persistence usually pays off eventually.
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Carter Holmes
•Thank you for this comprehensive list! I hadn't thought about contacting the news - that's actually brilliant. These stories get attention and might force them to act faster. Also going to try the TeleCert line tomorrow, didn't know there were different departments with different access levels. Really appreciate you taking the time to write all this out!
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