Can I still get backpay from my previous NY unemployment claim before filing this new required claim?

This kind of depends on why those 3 weeks werent paid. Did you certify for them? When your BYE (benefit year end) comes up you have to file a new claim but the backpay should still process if you certified. I had a similar issue where I was owed 2 weeks and I got it about a month after my new claim was approved.

I was in your exact situation in February. Kept getting ghosted on payments but found a way to actually get through to them. I used this service called claimyr.com and it literally changed everything. They called the unemployment office for me and when an agent picked up, they connected the call to my phone. Talking to an agent got my back payments released in like 48 hours. Best decision I made during this whole unemployment mess. Check out how it works here: https://youtu.be/Rdqa1gKtxuE

If you certified for those weeks, then yes you should still get paid for them. It's your money! The BYE (benefit year end) is just a trigger to reevaluate your claim, not erase what you were already owed. The problem is getting someone to actually fix it 🤦‍♂️

This happened to me too. The system is designed to make you give up. They hope you'll just forget about the money they owe you when they force you to start a new claim. I had to speak to THREE different agents before one finally fixed my backpay issue from my old claim. Keep pushing!

When you hit your BYE date (Benefit Year End), you have to file a new claim even if you have weeks remaining. BUT any weeks you certified for before the BYE should still get paid eventually. The keyword is EVENTUALLY lol. NY unemployment is running on some ancient computer system from the 80s so everything takes foreveeeer. Try calling early in the morning, like right at 8am.

You didn't say if you certified for those weeks or not? If you didnt certify within the 2 week period after each week, you might be out of luck. NY unemployment is reeeeally strict about certification deadlines.

I'm dealing with ny unemployment for 2+ years now and I've seen literally every problem possible. For your situation - YES you are entitled to those 3 weeks of back pay from the previous claim. BUT getting them to actually pay it is a whole other story. The system doesn't automatically roll it over. You need to: 1. Make sure your new claim is fully approved first 2. Call and explain specifically that you certified for weeks at the end of your old claim that never paid out 3. Ask them to check the "payment history" screen on their end 4. Request they process a backdate payment for those specific weeks 5. Get the agent's name and ID number!!! This is crucial 6. If they say they fixed it but no payment arrives in 3 business days, call again The phone system is terrible, but there's a service that changed my life called claimyr.com - they wait on hold for you and then connect you when a real person answers. Saved me hours of hold music and got my issue fixed in one call. Don't give up! That money is legally yours if you certified for those weeks.

They do this on purpose. Make things complicated, hope people give up. Classic government efficiency 🙄 My cousin works for the state (not unemployment but similar) and says their systems haven't been updated since like 2005.

When did your BYE date happen? If it was in April, then anything you certified for before that date should still process. The system just takes forever. I waited almost 5 weeks for my backdated payments after my BYE.

YO I had this EXACT issue. The trick is to call and specifically use the phrase "outstanding payments from previous benefit year" - they have a specific code they need to enter. Otherwise they just look at your new claim and say everything is fine. Been there done that got the tshirt.

This is why I freaking hate ny unemployment so much 😤 They make everything as complicated as possible. To answer your question - yes the money is still owed to you, but you have to be super persistent to get it. Keep calling and don't take no for an answer.

the lower benefit amount makes sense if ur wages changed. they recalculate based on ur most recent work quarters. but the old weeks should still pay at the OLD rate.

Check ur payment history on the website. Does it show those weeks as "pending" or do they not show up at all? Big difference in how to proceed.

Something similar happened to me. I waited 2 months hoping it would resolve itself and finally broke down and called. After 4 hours on hold (not exaggerating) the rep fixed it in literally 2 minutes. All that money showed up the next day. Their system is broken but they CAN fix it if you get through to someone.

I aint reading all that but NY DOL is trash, call them early in the morning, get a human on the phone, don't hang up until they fix it 💯

I ran into something similar but w/ 5 weeks of backpay. Tried calling for 2 weeks with no luck getting through. Finally used claimyr.com which basically waits on hold for you then connects the call when a human answers. Got my backpay released in a single 20-min call. Worth every penny considering how much money was being held up.

This sounds like what they call a "break in claim" issue. Super common but fixable. You MUST speak to someone on the phone tho. Good luck getting through 😂 Took me 3 days of constant redialing.

Short answer: yes, you should get those payments. Long answer: NYSDOL gonna NYSDOL so be prepared to fight for it.

Contact your state assembly person!!! This worked for me when I couldnt get any help from unemployment directly. Google your district rep and their office will help escalate your case.