New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One important thing - if you receive any severance pay, that might affect when your benefits start. Severance is considered wages in NY so it could delay your eligibility. Make sure to report any severance when you file your initial claim so there are no issues later.

0 coins

I am getting two weeks severance pay. Does that mean I have to wait two weeks before I can even file, or just that I won't get benefits for those two weeks?

0 coins

You can still file right away, but you'll need to report the severance and it will likely make you ineligible for benefits during the weeks it covers. Better to file and have the claim established though.

0 coins

I went through this exact situation last year. File your claim the Monday after your last day of work - don't wait any longer than that! The NYS DOL website lets you file 24/7 online which is way easier than calling. You'll need your employer's full business name and address, your employment dates, and your Social Security number. The one-week waiting period means you won't get paid for your first week of benefits, but you still need to certify for it. Also keep records of everything - save confirmation numbers and print out your claim summary. Good luck with everything!

0 coins

This is really helpful, thank you! Just to clarify - when you say "certify for it" regarding the waiting week, what exactly does that mean? Is that something I do when I first file or is it a weekly thing? I want to make sure I don't miss any steps that could delay my benefits.

0 coins

Most people don't qualify for SUB anyway so don't stress about it too much

0 coins

I understand the frustration with navigating all these different programs! To add some clarity - SUB plans are governed by specific IRS and Department of Labor regulations, so they're pretty structured when they exist. The key thing to remember is that SUB benefits must be reported to NYS DOL when you certify for your weekly benefits, since they count as income. If your employer does have a SUB plan, they're required to provide you with documentation about it. You might also want to check if your state has any other supplemental programs - some states offer additional weeks of benefits or emergency extensions during high unemployment periods, though these would come through the regular unemployment system, not from employers.

0 coins

This is really helpful information! I had no idea that SUB benefits needed to be reported when certifying for weekly benefits. That's definitely something I would have missed. Quick question - if someone does have SUB from their employer, does that affect the total amount they can receive, or is it just additional money on top of the regular UI maximum?

0 coins

Mei Lin

•

I'm going through this exact same situation right now and it's such a relief to find this thread! Filed my unemployment claim about 10 days ago and it's been stuck on "pending" status with absolutely no option to certify for weekly benefits. Like so many others here, the representative who helped me file made it sound like I could start claiming immediately, but clearly that's not how it actually works. Reading through everyone's experiences has been incredibly reassuring - I was honestly starting to panic thinking I had done something wrong with my application or that it somehow got lost in their system. It's really frustrating how NYSDOL doesn't explain upfront that new claims typically take 2-3 weeks to process. They should definitely be more transparent about this waiting period instead of leaving people in the dark wondering what's happening. I've been calling multiple times every day but keep hitting that automated wall about high call volumes. Based on all the advice here, I'm definitely going to try calling right at 8 AM tomorrow when their lines first open. I also had no idea about the message inbox feature - going to check that immediately! It's such a relief to know that once our claims are approved, we'll be able to backdate for all the weeks we're missing during this pending period. Thank you to everyone who shared their experiences - it really helps to know we're not alone in this stressful process. Hopefully we'll all start seeing movement on our claims soon!

0 coins

I'm in the exact same situation! Filed my claim about 12 days ago and have been stuck in this pending limbo with no certification option. This thread has been such a lifesaver - I was starting to think something was seriously wrong with my application. It's crazy how they don't warn you about this waiting period upfront. I've been calling daily with no luck but going to try that 8 AM strategy everyone keeps mentioning. So grateful to find this community of people going through the same thing - makes the waiting feel less scary knowing we're all in this together and that the backdated payments will come through eventually!

0 coins

I'm dealing with this exact same issue and finding this thread has been such a huge relief! Filed my claim about 8 days ago and have been checking the website obsessively hoping to see some change from that "pending" status. Like everyone else, I was told during my phone interview that I could start certifying right away, but there's literally no option anywhere on the site. Reading all these responses has really eased my anxiety - I was starting to think I had messed up my application somehow or that it got lost in their system. It's so frustrating how NYSDOL doesn't explain upfront that this 2-3 week waiting period is completely normal for new claims. They really need to be more transparent about the process instead of leaving people wondering what's wrong. I've been calling daily but can't get past that automated message about high call volumes. Definitely going to try the 8 AM strategy that everyone's recommending here. Also had no idea about the message inbox feature - going to check that right now! Thanks to everyone who shared their experiences. It's such a relief to know we'll be able to backdate for all these weeks once our claims are approved. Hoping we all start seeing movement soon!

0 coins

One more thing to check - make sure your employer has your correct Social Security number on file. Sometimes wage reporting issues are just because of mismatched SSNs rather than non-payment of taxes. You can verify this by looking at your most recent pay stub.

0 coins

Good point, I'll double check that. The whole situation is just stressful when you're already unemployed and trying to figure out benefits.

0 coins

I went through something similar with a small business that wasn't properly reporting wages. One thing that helped me was calling the NYS Department of Labor's employer services line directly to report the issue. They can put a hold on your case while they investigate, which at least prevents it from being automatically denied. Also, keep all your pay stubs and any documentation showing you worked there - you'll need proof of employment and wages earned. The process took about 6 weeks in my case, but I eventually got my benefits backdated once they sorted out the employer compliance issue.

0 coins

That's really helpful to know about the employer services line! Did you have to provide any specific information when you called, or did they walk you through what they needed? I'm dealing with a similar situation and want to make sure I have everything ready before I call.

0 coins

hang in there - the first payment always feels like it takes forever but once you're in the system it's usually pretty reliable. just make sure you're doing everything they ask for job searches and weekly certs

0 coins

I went through this same anxiety when I filed last year. The waiting period is definitely stressful, but 2-3 weeks is pretty standard for NYS. One thing that helped me was calling the automated phone line (1-888-209-8124) to check my claim status - sometimes it shows more detail than the website. Also, make sure you have your direct deposit info set up correctly in your account because that can add extra time if there are any issues with your banking information. The good news is that once it's approved, you'll get back pay for all the eligible weeks you've been waiting.

0 coins

Thanks for the tip about the automated phone line! I didn't know that existed. Going to call that number right now to see if I can get more details about what's holding up my claim. The direct deposit thing is a good point too - I should double check that my banking info is correct in the system.

0 coins

Prev1...142143144145146...1378Next