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As someone who's new to unemployment benefits myself, I really appreciate everyone sharing their experiences here! The transparency theme that keeps coming up is so important. I've been worried about similar things, especially since the whole process feels overwhelming when you're going through it for the first time. It's reassuring to know that the DOL's systems are designed to catch intentional fraud rather than penalize people who are making honest efforts to comply. I think the key takeaway is that if you're documenting everything and reporting accurately on your weekly certifications, the monitoring systems actually work to protect you rather than catch you in some kind of trap. Thanks for all the helpful insights!
@ElectricDreamer You've captured exactly how I'm feeling as someone new to this whole system! The overwhelming nature of unemployment benefits when you're experiencing it for the first time really can't be understated. What's been most helpful for me reading through all these responses is realizing that my anxiety about the monitoring is actually a good sign - it shows I want to do things correctly. The fact that everyone keeps emphasizing honest reporting and documentation gives me confidence that as long as I keep being transparent and thorough with my weekly certifications, I'm on the right path. It's amazing how much peace of mind comes from knowing other people have navigated this successfully just by following the rules!
I'm going through the exact same worries right now! Been on unemployment for about 6 weeks and constantly second-guessing myself even though I know I'm reporting everything correctly. Reading through everyone's experiences here is so helpful - it sounds like the key really is just staying transparent and documenting everything. I've started keeping screenshots of my weekly certifications just in case I ever need to reference what I reported. It's good to know that their monitoring systems are sophisticated enough to distinguish between people trying to commit fraud and people who are genuinely following the rules. Thanks everyone for sharing your stories and advice!
I completely understand the panic you're experiencing right now - I went through an almost identical situation with NYS DOL about 10 months ago involving a $2,500 overpayment from confused reporting while working variable retail hours. The fear of criminal charges was absolutely debilitating, but I want to give you some concrete reassurance: you are not going to jail over this. What I learned through the process is that criminal prosecution requires proving deliberate intent to defraud under NY Penal Law, which is an extremely high legal standard that applies to systematic schemes involving falsified documents or identity theft - not honest confusion about reporting requirements. Your $2,800 overpayment from part-time work reporting mistakes falls squarely into the civil administrative category that NYS DOL handles routinely. The key is responding to their notice promptly and gathering all your documentation from that period - pay stubs, work schedules, any communication about your hours. I successfully appealed mine by clearly explaining where the reporting instructions were confusing and showing my good faith efforts to comply. The hearing officer reduced my overpayment by about 55% after determining it was an honest error. Focus your energy on building your appeal case rather than worrying about criminal consequences that simply won't happen in your situation. You're going to get through this.
Thank you so much for sharing your experience - hearing from someone who went through almost the identical situation just 10 months ago is incredibly reassuring. Your point about the legal standard requiring "deliberate intent to defraud" under NY Penal Law really helps me understand why my situation is fundamentally different from actual criminal cases. The fact that you successfully reduced your overpayment by 55% through the appeal process gives me real hope that I can resolve this reasonably too. I'm definitely going to follow your advice about focusing on building my appeal case rather than spiraling about consequences that won't actually happen. It's amazing how much clarity I'm getting from all these responses from people who've actually lived through this process - I feel like I can finally shift from panic mode to practical action mode.
I went through this exact situation with NYS DOL about 15 months ago - $2,650 overpayment from reporting confusion during a period when I was working irregular shifts at two different retail locations. The terror about potential criminal charges was consuming every aspect of my life, but I want to share what I learned that completely changed my perspective: criminal prosecution for unemployment fraud in NY targets deliberate, large-scale schemes involving identity theft or systematic deception over extended periods - not workers who made honest mistakes with confusing reporting requirements. What really helped me was understanding that NYS DOL processes thousands of these overpayment cases annually and they have extensive experience distinguishing between genuine confusion and intentional fraud. I gathered all my documentation from that period (pay stubs, work schedules, even photos of confusing scheduler apps my employers used) and submitted a comprehensive appeal explaining exactly where the reporting process was unclear to me. The hearing officer was surprisingly understanding and could clearly see I was a legitimate worker who got confused by overlapping work schedules and unclear reporting instructions. They reduced my overpayment to about $850 and offered a payment plan that worked with my budget. The most important thing I learned is that the anxiety and fear are by far the worst parts of this process - once you start taking concrete steps to address it through proper channels, everything becomes much more manageable. Don't let the intimidating language in their notices paralyze you from taking action. Focus on your documentation, submit your appeal before the deadline, and trust that the system can tell the difference between honest mistakes and intentional fraud. You're going to be okay.
Thank you for sharing such a detailed and encouraging account of your experience - this really helps put everything in perspective. Your situation with irregular shifts at two retail locations sounds very similar to mine, and knowing that you successfully navigated the entire process gives me real confidence. The point about NYS DOL having extensive experience distinguishing between genuine confusion and intentional fraud is something I keep hearing from everyone, and it's finally starting to sink in that my case really is routine for them. I love your idea of including photos of confusing scheduler apps - I actually have screenshots of the unemployment portal that I found confusing, so I'll definitely include those in my appeal. Your advice about not letting the intimidating language paralyze me from taking action is exactly what I needed to hear. I feel like I can finally stop spiraling and focus on building a strong appeal with proper documentation. Thank you for taking the time to share such specific and reassuring details.
I'm going through this exact same thing right now! Got the "not authorized" message when trying to certify this morning and nearly had a panic attack. Been claiming for about 2 months with zero issues until today. Reading through everyone's experiences here is actually making me feel a bit better - sounds like this is happening to a lot of people lately which suggests it might be a system-wide issue rather than something specific to individual accounts. I'm going to try the incognito browser window trick first since that's the quickest fix, and if that doesn't work I'll call that technical support number (1-888-581-5812) that someone mentioned. Really appreciate everyone sharing their solutions and experiences - this community is a lifesaver when you're dealing with NY unemployment's terrible system! Will definitely update if I figure out what's causing it or find a fix that works.
Just wanted to jump in as someone new here - I'm having the exact same issue! Started getting that "not authorized" error yesterday and it's been driving me crazy. I've been claiming for about 5 months with no problems whatsoever until now. Reading through all these responses has been super helpful though - sounds like there are several possible causes and solutions to try. I'm definitely going to attempt the incognito window method first since it's quick and easy, then move on to calling that technical support line if needed. The fact that so many people are experiencing this at the same time makes me think it might be a broader system issue rather than individual account problems. Thanks everyone for sharing your experiences and solutions - it's really reassuring to know I'm not alone in dealing with this mess! The NY unemployment system is such a disaster but at least we have this community to help each other out. I'll make sure to update if any of the suggested fixes work for me!
I'm dealing with the exact same "not authorized" error! Just tried to certify this morning and got completely locked out. Been claiming for about 6 months with zero issues until today. Reading through everyone's experiences here is really helpful - seems like this is happening to a bunch of people recently which makes me think it's probably a system-wide issue rather than individual account problems. I'm going to try the incognito browser window trick first, then call that technical support number (1-888-581-5812) if that doesn't work. The timing is awful since I have bills due this week. Really appreciate everyone sharing their solutions and experiences - this community is such a lifesaver when dealing with NY unemployment's broken system! Will definitely update if I find something that works.
Hey Emily! I'm new to this community too but dealing with the same exact problem. Just got that "not authorized" error this morning and it's been stressing me out all day. I'm really glad I found this thread because reading everyone's experiences makes me feel like I'm not going crazy! The fact that so many people are having this issue at the same time definitely suggests it's a broader system problem. I'm going to try that incognito window trick right after I post this comment, and if that doesn't work I'll definitely call that technical support line. Thanks for sharing your situation - it's weirdly comforting to know we're all dealing with this mess together. The NY unemployment system is such a disaster but at least we have each other to figure out solutions! I'll post an update if anything works for me.
I went through this exact same situation about 6 months ago! A "break in claim" basically just means the system flagged that you missed certifying for one or more weeks. Since you only missed one week back in October, this shouldn't mess up your ongoing payments at all. Here's what happened in my case: I got the same scary-sounding "break in claim" message, but when I certified the following week like normal, my payment came through right on schedule. You'll just lose the payment for that one week you missed, but everything else should continue as usual. The key things to remember: - Keep certifying every week going forward without fail - Your Wednesday payment should still come through since you certified yesterday - The break doesn't automatically end your claim or require filing a new one That said, I'd definitely recommend trying to call them when you can just to confirm everything looks good on your account. If you can't get through (which is super common), some people here have had success with that claimyr service, though I personally was able to resolve mine just by continuing to certify normally. Try not to stress too much - the system makes it sound way worse than it actually is!
This is so helpful, thank you! It's really reassuring to hear from multiple people who went through the exact same thing. The way the system words "break in claim" makes it sound like your entire claim is broken or something catastrophic happened. I'm feeling much more confident now that my payment will come through tomorrow since I did certify yesterday. I'll definitely try calling them at 8am tomorrow just to make sure there aren't any other issues lurking, but knowing that this is pretty routine and doesn't usually cause major problems is such a relief. Thanks for breaking it down so clearly!
Hey! I just went through this same exact situation last month. A "break in claim" sounds terrifying but it's really not as bad as it seems. Since you only missed one week back in October, your claim is still active and you should get your payment tomorrow as long as you certified yesterday (which it sounds like you did). The break just means you'll lose that one week's payment from October, but everything else continues normally. I was freaking out when I saw that message too, but my payments resumed right on schedule once I started certifying regularly again. That said, I'd definitely try to get through to an agent if you can - even just to put your mind at ease. The 8am calling strategy some people mentioned actually worked for me, though it took a few tries. If you can't get through, don't panic. Just make absolutely sure you don't miss any more weeks going forward and you should be fine. The NY unemployment system is terrible at explaining things clearly, but missing one week here and there is actually pretty common and the system handles it without ending your entire claim. You've got this!
Thank you so much for this reassurance! It's incredible how many people have gone through this exact same thing. I was literally losing sleep over this "break in claim" message because the wording makes it sound like something is seriously wrong. Hearing from so many of you that it's basically just the system saying "you missed a week but you're still good" is such a huge relief. I did certify yesterday so fingers crossed my payment comes through tomorrow! I'm definitely going to try the 8am calling strategy just to triple check everything is okay. Really appreciate everyone taking the time to share their experiences - this community is amazing!
Margot Quinn
One thing to keep in mind is that your benefits might be subject to federal income tax, so that $504/week could be even less take-home depending on your tax situation. You can choose to have 10% withheld for federal taxes when you file your weekly certifications. Also, since you're in finance, you might want to look into whether your company offers any outplacement services - many larger firms do, and that can help with your job search requirements while you're collecting benefits.
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Emily Nguyen-Smith
•That's a really good point about the tax withholding - I hadn't even thought about that. At my income level I'm definitely going to owe taxes on unemployment benefits. Do you know if the 10% federal withholding is usually enough or should I expect to owe more at tax time?
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Amina Toure
•The 10% withholding might not be enough depending on your overall tax situation. Since unemployment benefits are taxed as ordinary income, if you find another high-paying job later in the year, those benefits could push you into a higher bracket. I'd recommend either having extra withheld or setting aside additional money for taxes. Also, some states tax unemployment benefits too, though New York doesn't, so that's one less thing to worry about.
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Elijah O'Reilly
Another thing to consider is timing if you do get laid off in January - that's actually a good time to file because your benefit year will run through the end of December, so you'll have the full 26 weeks available if needed. Also, start documenting everything now about your work history and wages. NYS Department of Labor sometimes has issues with their wage records, especially for high earners, so having your own pay stubs and tax documents ready can speed up the process. And don't forget - even though $504 is way less than your current income, it's still something, and every week you delay filing after becoming unemployed is money left on the table since you can't backdate claims.
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Ava Rodriguez
•This is really helpful advice, especially about the timing and documentation. I'm curious though - you mentioned that NYS Department of Labor sometimes has issues with wage records for high earners. What kind of issues should I watch out for? Is it common for them to underreport earnings or delay processing because of the amounts involved?
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