New York Unemployment

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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I'm actually going through this exact situation right now! Filed my first unemployment claim in NY back in early 2023 when my marketing job was eliminated, and just had to file again last month after getting laid off from a different company. Can confirm that you can absolutely file multiple times - there's no lifetime limit or anything like that. The second time around was actually much smoother since I already knew what to expect. Just make sure you have all your recent employment details ready (especially from jobs since your last claim ended) and don't stress about having used benefits before. The system treats each claim period completely separately. I'd definitely recommend following the advice others have given about filing on Sunday and not waiting too long to submit your application. Hope this helps ease your worries - you're definitely not alone in this situation!

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@Oliver Brown Thanks for sharing your recent experience! It s'really comforting to hear from someone who just went through this process. I was definitely overthinking it and worried there might be some hidden rule about multiple claims. The fact that you said the second time was actually smoother gives me hope - I was worried it might be more complicated since I d'already claimed benefits before. I m'planning to file this Sunday following everyone s'advice here. Really appreciate you taking the time to share your experience, especially since you re'going through the same thing right now. This whole thread has been incredibly helpful for those of us navigating multiple unemployment claims!

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As someone who just went through filing a second unemployment claim in NY, I wanted to add my voice to this conversation! I was in almost exactly the same situation - filed my first claim in 2021 after a restaurant closure, then had to file again last year when my retail job ended due to store closure. I was so nervous about filing the second time because I thought maybe there was a rule against it, but it turned out to be totally fine. The thing that helped me the most was calling the NY Department of Labor directly to ask about my eligibility before filing. Yes, the wait times are brutal, but once I got through, the representative was super helpful and confirmed that as long as you've worked enough since your last claim period ended, you're eligible for a new claim. She also mentioned that many people file multiple claims throughout their careers - it's completely normal! One thing I wish I had known: keep really good records of all your jobs between claims. They'll want detailed information about your work history, and having everything organized beforehand makes the application process much smoother. Also, don't delay filing once you're eligible - I learned that lesson the hard way by waiting almost two weeks after my job ended, thinking I needed to have everything perfectly prepared first.

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This is such a common problem with the NY system! I had the exact same issue last month - logged in fine, then got locked out with "incorrect password" errors even though nothing changed. What finally worked for me was using an incognito/private browser window. Something about their session management gets confused when you log out and back in quickly. Also, if you're still having trouble, try logging in during off-peak hours (like early morning or late evening) - the system seems more stable then. Hope you got your certification done on time!

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Thanks for the incognito window tip! I actually managed to get back in by switching from Chrome to Firefox, but I'll definitely remember the private browsing trick for next time. You're right about the session management - it's like their system can't handle normal logout/login behavior. Luckily I did get my certification submitted just in time! The timing stress on top of technical issues is the worst part.

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Ugh, I've been dealing with this exact same issue for weeks now! The NY unemployment system is seriously broken. What's worked for me is actually logging in through a completely different device - like if you've been using your phone, try a computer instead, or vice versa. Also, I noticed that sometimes the system gets "stuck" on your old session info, so waiting at least 2-3 hours before trying again helps. It's ridiculous that we have to jump through these hoops just to access our own accounts! I've started keeping a backup browser ready just for unemployment stuff because this happens so frequently.

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That's excellent! Make sure to keep an eye on your payment history page over the next few days to confirm the payments process correctly. If you don't see movement within the 3 business days, follow up with another call using the same method that worked for you.

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Congrats on getting through! That's such a relief after dealing with this for so long. I'm actually in a similar situation - my benefits have been pending since early March and I can't get anyone on the phone. Going to try that exact button sequence you mentioned tomorrow morning at 8am sharp. Quick question - when you say there was an identity verification flag, did you get any notification about that in your online account or was it completely invisible to you as the claimant? I'm wondering if I might have the same issue since I also submitted all my ID documents when I first applied but haven't heard anything back.

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Hey Nathaniel! So there was absolutely no notification in my online account about the identity verification flag - that's what made it so frustrating. My account just showed "pending" with no explanation or alerts in the messages section. The agent told me this is actually pretty common - the system flags accounts for manual review but doesn't always generate a visible notice to the claimant. She said the flag was probably triggered automatically when my application was processed, maybe because of some minor inconsistency in the data matching. Definitely try that button sequence tomorrow - make sure to call right at 8:00am and follow @ShadowHunter's exact steps (1 for English, 1 for existing claim issues, 1 for payment issues, then 3 for all other questions). Good luck! The wait was brutal but so worth it once I finally got someone who could help.

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Just wanted to add another perspective - I'm currently dealing with a similar transition back to work. One thing I learned is that you should also keep records of what you report on that final weekly claim, just in case there are any questions later. I took screenshots of my final certification showing the work days and earnings I reported. It's probably overkill, but it gives me peace of mind knowing I have documentation of exactly what I submitted. The whole process really isn't as scary as it seems when you're first facing it. Good luck with the new job!

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Ev Luca

That's such a smart tip about keeping screenshots! I definitely didn't think about documenting what I submit, but you're absolutely right that it could be helpful if any questions come up later. I'm going to make sure to save a copy of my final weekly claim before I submit it. Thanks for adding that detail - it's those little practical tips that make all the difference when you're navigating this stuff for the first time!

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I'm in a similar boat - just got hired and start Monday! Reading through all these responses has been super helpful. It sounds like the consensus is to file one final weekly claim reporting any work days/earnings from the week you started, then just stop filing after that. I was also worried about whether I needed to formally notify them, but it seems like stopping the weekly certifications is notification enough. Thanks everyone for sharing your experiences - it's so much less stressful when you hear from people who've actually been through this process recently!

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Congrats on the new job! You've got it exactly right - that's the same approach I took when I transitioned back to work a few months ago. Filing that final weekly claim with your work details and then stopping certifications is definitely the way to go. It's such a relief to see so many people confirming the same process, because like you said, it can be really stressful when you're not sure if you're doing everything correctly. Best of luck with your new position - it feels great to be back in the workforce!

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The whole system is so confusing! Why can't they just have clear guidelines about separation agreements on their website? Every situation seems different and you never know what's going to trip you up.

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I went through this exact situation about 8 months ago with my company in NYC. The key thing that helped me was getting a letter from HR confirming that my position was being eliminated due to restructuring, even though I signed a separation agreement. When I filed my unemployment claim, I uploaded that letter along with the separation agreement. NYS Department of Labor approved my benefits without any issues. The severance didn't delay my benefits either since it was a lump sum payment, not ongoing wages. Just make sure you're honest about everything when you file - they can see if you received severance pay anyway, so transparency is your best bet.

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That's really helpful to know! I'm also in NYC so this gives me hope. Did you have to wait long for approval or was it pretty straightforward once you submitted everything? I'm worried about any delays since I need to start receiving benefits as soon as possible after my last day.

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