
New York Unemployment
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I'm starting a small business in NY and trying to understand how the unemployment tax system works. Do I pay unemployment taxes directly to the NYS Department of Labor or is it through another agency? I've read about SUTA and FUTA but I'm getting confused about who collects what and when. My accountant mentioned quarterly payments but didn't explain the specifics. Can someone break down how employer unemployment contributions actually work in New York?
Hey everyone, I'm having trouble changing my direct deposit info for my unemployment benefits. When I try to update it, the system keeps telling me my mother's name is incorrect. This isn't the first time it's happened - I had the same issue back in 2020 when I was on unemployment before. Has anyone else run into this problem or know how to fix it? I'm getting pretty frustrated here.
I had this exact same issue! Turns out the problem was that I had entered my mother's name with a middle initial on my original application, but when I was trying to update my direct deposit info, I was only entering her first and last name. Once I included the middle initial exactly as it appeared on my original application, it worked perfectly. Also, make sure there are no extra spaces before or after the name - the system is super picky about that stuff. If you can't remember exactly how you entered it originally, you might need to call and have them read it back to you so you can match it exactly. Hope this helps! The NY unemployment system is definitely frustrating but usually these verification issues are just formatting problems.
I just went through this exact same nightmare last month! The NY unemployment system is absolutely brutal with these mother's name verification issues. After weeks of frustration, I finally figured out my problem - I had used a completely different format back in 2020 than what I was trying now. Here's what worked for me: I found an old confirmation email from when I first applied that showed I had entered my mom's name as "Patricia A. Johnson" (with the middle initial), but I had been trying to enter just "Patricia Johnson" when updating my direct deposit. The system wanted that EXACT match including the middle initial! My advice: definitely dig through your old emails first - search for anything from "nys.gov" or with "unemployment" in the subject line. Also try these variations systematically: - Maiden vs married name - With/without middle name or initial - Full legal name vs any nicknames you might have used - Check for extra spaces or typos - Try different spellings if applicable (Catherine vs Katherine, etc.) Use the desktop website instead of mobile - it seems to handle the formatting better. And don't worry about getting locked out, I tried probably 15+ variations over several days with no issues. This problem is definitely solvable! Once you find that exact match, everything will work perfectly. The system is ridiculously picky but at least it's consistent. Good luck! 🤞
This is exactly the kind of detailed breakdown I needed! The middle initial thing is such a perfect example of how picky the system is - who would think to remember that specific detail from 4 years ago? I'm definitely going to search for those old nys.gov emails tonight and make a systematic list of every possible variation before I start trying them. It's honestly crazy that we need to be detectives just to update our banking info, but your success story gives me hope that I can crack this code too. Thanks for sharing what worked - the 15+ attempts with no lockout is really reassuring! 🙏
Hey everyone, I'm in a really frustrating situation with my unemployment benefits. My account has been stuck on pending status for over a month now. I've been certifying every week like clockwork, but still no payments. The automated message just keeps saying it's pending, with no explanation why. I've tried calling at 8am sharp every single day for weeks, but I can't get through to a human. Anyone else dealing with this? Any advice on how to actually reach someone or figure out what's going on?
Anyone else notice that the system always seems to "crash" right when you finally get through? I swear they do it on purpose 🤬
I'm dealing with the exact same thing right now - going on 6 weeks pending with zero explanation. The most frustrating part is how the system just leaves you completely in the dark. I've been following some of the advice here and wanted to add that I found success using the "Contact Us" form on the NYDOL website multiple times. I submitted the same inquiry every few days with slightly different wording, and eventually got a response that my case was escalated for review. Still waiting, but at least I know someone is supposedly looking at it now. Also, if you have any part-time work or gig income you reported, double-check those dates and amounts - apparently even tiny discrepancies can flag your account for manual review. This whole system is a nightmare but don't give up!
Filed my unemployment claim two weeks ago and I'm still showing 'adjudication in progress' on my account. I know NYS Department of Labor sent a notice to my former employer asking about my separation, but apparently they haven't responded yet. Does anyone know what happens if an employer just ignores the request? Will my claim automatically get approved or will it stay stuck forever? I'm getting really anxious about this because I need to pay rent next week.
I'm in a similar boat - filed 10 days ago and still in adjudication. From what I've read online, the 10 business day deadline for employers is pretty standard across most states. What's frustrating is that there's no way to know if your employer even received the notice or if they're just ignoring it. I called the claims center twice but could never get through to an actual person. Hoping mine resolves soon too since I'm also dealing with bills piling up.
I totally feel your frustration about not knowing if the employer even got the notice! That uncertainty makes the waiting so much worse. Have you tried checking if your state has any online portal where you can see the status or timeline? Some people mentioned using that Claimyr service that @Abigail Spencer brought up earlier - might be worth looking into if the regular phone lines aren t'working. Hang in there, it sounds like most people here got approved once the employer deadline passed.
Just wanted to add that I went through this same situation about a year ago. My employer never responded and my claim was approved after exactly 15 business days (3 weeks). The NYS Department of Labor will send a final determination letter once they make their decision. One thing that helped me stay sane during the wait was setting up text alerts through the NY.gov website so I got notified immediately when my claim status changed. Also, if you're really stressed about rent, some local organizations have emergency assistance programs that can help bridge the gap while you're waiting for unemployment to kick in. Check with 211 (dial 2-1-1) for resources in your area.
That's really helpful info about the 15 business day timeline and the text alerts! I didn't know about the NY.gov text notifications - I'm definitely going to set that up. The 211 emergency assistance tip is great too, I hadn't thought about looking for bridge resources while waiting. It's reassuring to hear from so many people who went through this and had it work out. Thanks for sharing your experience!
I'm currently receiving unemployment benefits from NYS Department of Labor and I'm thinking about applying for SNAP benefits (food stamps) because my UI payments aren't covering all my expenses. Will getting food stamps affect my unemployment claim in any way? I don't want to mess up my benefits or have to report anything that could cause problems with my weekly claims. Has anyone been on both programs at the same time?
Just wanted to add that you can actually apply for SNAP online through the ACCESS HRA website or myBenefits.ny.gov which makes the process pretty straightforward. When you get to the income section, just include your weekly unemployment benefit amount. The system will calculate everything for you. I found it helpful to have my most recent UI payment stub or screenshot ready when filling out the application. Good luck!
This is really helpful info! I didn't know about myBenefits.ny.gov - I was thinking I'd have to go to a DSS office in person. The online application sounds way more convenient. Do you know roughly how long it takes to hear back after submitting the application?
From my experience, they usually process SNAP applications within 30 days, but if you're eligible for expedited processing (which you might be if your UI benefits are low enough), you could hear back in as little as 7 days. They'll send you a notice either way. Also, if you get approved, your benefits will be backdated to when you applied, so definitely don't wait if you think you might qualify!
I was in a similar situation earlier this year and can confirm what others have said - you can absolutely receive both benefits without any issues! I was initially hesitant to apply for SNAP because I thought it might somehow jeopardize my unemployment, but they really are completely separate systems. The SNAP application process was actually pretty smooth through the myBenefits.ny.gov website that someone mentioned. Just make sure you have your unemployment benefit amount handy when you're filling out the income section. It's been a huge help with grocery costs while I'm job searching. Don't let worry about potential conflicts stop you from getting the food assistance you need - there's no interaction between the two programs at all.
This whole thread has been incredibly helpful! I was really stressed about potentially messing up my unemployment benefits by applying for food assistance, but hearing from so many people who've successfully used both programs puts my mind at ease. It's such a relief to know that NYS DOL and DSS operate completely independently. I'm definitely going to apply for SNAP now - sounds like the myBenefits.ny.gov website is the way to go. Thanks everyone for sharing your experiences!
Aisha Mahmood
just pay the taxes its not that hard lol. i've been doing payroll for 15 years and employers always overthink this stuff
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Sean Kelly
AuthorEasy for you to say after 15 years! When you're new to running a business every tax feels complicated.
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Ethan Moore
One thing to watch out for - make sure you're classifying workers correctly as employees vs contractors. I got audited by NYS Department of Labor because they thought I was misclassifying people to avoid paying unemployment taxes. Cost me way more in penalties than I would have paid in the first place. When in doubt, classify them as employees.
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Sasha Reese
This is such an important point! The worker classification rules in NY are pretty strict. I learned the hard way that even if someone seems like an independent contractor, if you control how and when they do the work, they're probably an employee for unemployment tax purposes. The ABC test they use is really tough to pass.
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