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If your small restaurant employer isn't responding to calls, you might also try checking if they have a business license posted somewhere visible - sometimes the FEIN is listed there. Another option is to look at any old paystubs you might have saved, as some employers include it. If all else fails, you can also try searching for the business on the IRS's online EIN database or contact the NYS Department of Labor's employer services division - they might be able to help you locate the FEIN using the business name and address.
That's really helpful advice! I didn't know about the IRS EIN database - is that something anyone can search online? And do you know if there's a specific number to call for the NYS Department of Labor employer services division? I'm dealing with a similar situation where my former employer just isn't getting back to me.
I've been fighting this same battle for weeks! What finally got me through consistently was using Brave browser on mobile with these settings: 1) Enable desktop mode first, 2) Turn off all shields/ad blocking for the NY labor site, 3) Clear site data completely, 4) Use incognito/private mode, and 5) Try during off-peak hours (I've had best luck around 10-11 PM). The combination of desktop mode + no ad blocking seems to be the magic formula - their ancient site apparently breaks with any modern privacy features enabled. Also discovered that if you get stuck on the login page, don't refresh - just close the tab completely and start over. It's ridiculous that we need a PhD in browser troubleshooting just to file for unemployment in 2025, but this method has worked for me about 90% of the time. Hope it helps someone else avoid the endless frustration! 🙏
Brave browser is such a good call! The shields/ad blocking tip is super important - I was leaving mine on and wondering why nothing worked. The incognito mode suggestion makes total sense too since it starts with a completely clean slate. 10-11 PM timing is clutch, way less server congestion than during the day. Thanks for breaking down the exact steps, this is way more reliable than the random trial and error I've been doing. It's honestly embarrassing for NY that we all need to be browser experts just to access basic services but your method sounds like the most consistent one yet! 🙌
I was having the exact same mobile login nightmare until last week! Here's what finally worked for me after trying everything: Use DuckDuckGo mobile browser with desktop mode enabled. The trick is to also disable location services specifically for the browser while logging in - apparently their system has some weird geolocation conflicts on mobile. Also try switching your phone to airplane mode for 10 seconds, then back on to reset your connection before attempting login. I know it sounds random but it's been working consistently for me! The whole NY unemployment mobile experience is absolutely broken but at least this gets you through the login. Really hope they modernize this ancient system soon because these workarounds are getting ridiculous! 😤
DuckDuckGo is a really interesting choice! Never thought about location services causing conflicts but that actually makes sense with how buggy their mobile detection is. The airplane mode reset trick is genius too - basically forces a clean network handshake. I've been bouncing between Chrome and Firefox but maybe it's time to try some of these alternative browsers that seem to handle their ancient code better. Really appreciate you sharing another working combo, gives me hope that there's actually a reliable solution out there! 🤞
One thing I wish I had known earlier - if you do any freelance or gig work while collecting unemployment, you have to report ALL income, even small amounts. I got in trouble for not reporting a $50 freelance writing job because I thought it was too small to matter. NYS Department of Labor can cross-reference with tax records, so it's better to be completely transparent about any work you do, even if it seems insignificant.
That's really good to know about reporting all income! I've been doing some small tutoring jobs on the side and wasn't sure if I needed to report those. Better to be safe than sorry - the last thing I want is to get my benefits suspended over something like that. Thanks for the heads up @Savanna Franklin
Another thing to consider is that unemployment benefits can affect your eligibility for certain means-tested programs if you're also receiving other government assistance. The unemployment income counts toward your total household income for things like SNAP benefits or Medicaid eligibility calculations. It's not necessarily a reason not to file, but it's worth checking how it might impact other benefits you're receiving. Also, keep really good records of all your job search activities - screenshots of applications, contact info for places you applied, etc. If NYS ever audits your work search requirement compliance, having detailed documentation makes the process much smoother.
Really appreciate this detailed breakdown @Jackson Carter! The point about other government benefits is something I hadn't considered at all. I'm not receiving any other assistance right now, but it's good to know for the future. The documentation tip is especially helpful - I've been kind of casual about keeping track of my job applications so far. Sounds like I should start treating it more like a formal process with proper records. Thanks for taking the time to share these insights!
I went through something similar a few months ago. Got fired for "performance issues" but really it was because I had to miss work for medical appointments. When I filed with NYS Department of Labor, I made sure to document everything - dates I was out, reasons why, any communication with my supervisor about it. They actually approved my claim after about 2 weeks of review. The key is being completely honest in your application and providing any documentation you have about your health issues if you have it. Even informal conversations with your supervisor about appointments can help your case. Don't let them intimidate you - you paid into the system and have every right to apply.
That's really helpful to know Benjamin! I'm glad it worked out for you. I do have some text messages where I told my supervisor about doctor appointments, so hopefully that will help my case. Did you have to do a phone interview or anything during the review process? I'm nervous about having to explain everything over the phone.
I'd definitely recommend applying right away like others have said. In my experience with NYS Department of Labor, they're actually pretty reasonable about medical-related attendance issues as long as you can show it wasn't just voluntary absences. Make sure to gather any documentation you have - doctor's notes, appointment confirmations, even text messages to your supervisor about needing time off for health reasons. The fact that you worked there for 2 years and never had formal warnings actually works in your favor. When they do the fact-finding interview (which they probably will), just be straightforward about your health situation and how it affected your attendance. They understand that sometimes people get sick and need medical care. Good luck with your claim!
Anita George
From my experience dealing with NYS DOL, they primarily focus on cross-referencing your reported earnings with employer wage records and state databases. The most common triggers for deeper scrutiny are inconsistencies between what you report and what shows up in their systems - like unreported W-2 income or discrepancies in employment dates. If you're consistently accurate with your weekly certifications and job search documentation, you're unlikely to face any banking-related investigations. The system is more about catching people who aren't reporting income rather than monitoring everyone's bank accounts.
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Rachel Clark
•This is really reassuring to hear from someone with actual experience! I've been stressed about this since I started my claim, but it sounds like as long as I keep being honest about my job search activities and any income I receive, I should be fine. The cross-referencing with employer records makes sense - that seems like a much more efficient way for them to verify information than diving into everyone's bank accounts. Thanks for sharing your experience with the system!
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Val Rossi
I work for a nonprofit that helps people navigate unemployment benefits, and I can confirm that routine bank account monitoring is not part of the standard NYS Department of Labor process. They use automated systems to match your reported information against employer wage databases and other state records. Bank account access typically only happens during formal fraud investigations when there's already substantial evidence of unreported income or misrepresentation. The best protection is simply being thorough and honest in your weekly certifications - report all work and earnings, even small amounts, and keep good records of your job search activities. Most people who follow the rules never encounter any financial scrutiny beyond the standard wage matching.
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Lauren Wood
•This is exactly the kind of professional insight I was hoping to find! Thank you for clarifying the difference between routine verification and formal fraud investigations. It's reassuring to know that the system is designed to catch actual fraud rather than scrutinize everyone who's following the rules properly. I feel much more confident now about continuing to report everything accurately on my weekly certifications. Do you have any specific tips for keeping good job search records that would satisfy their requirements if they ever asked for documentation?
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Harmony Love
•Great advice about keeping good job search records! As someone who went through an extended unemployment period last year, I found it helpful to maintain a simple spreadsheet with columns for date, company name, position applied for, method of application (online, in-person, etc.), and any follow-up actions. I also saved screenshots of online applications and kept copies of emails. NYS DOL typically wants to see that you're making at least 3 job search contacts per week, and having detailed records made my weekly certifications much easier to complete accurately. It also gave me peace of mind knowing I had documentation if they ever requested it.
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