How long after NY unemployment monetary determination letter until approval and payment? Waiting since 7/16
I received my monetary benefit determination letter on July 16, 2025 showing I'd get $504 weekly if approved. It's been almost 3 weeks now and I still haven't received any notification about actual approval or payment. My payment history just shows $0.00 for each week I've certified. Is this normal wait time? Getting really anxious since rent is due soon. Anyone know how long after that determination letter it typically takes to actually see money hit your account? My claim status just says "pending" with no other explanation.
45 comments


PaulineW
mine took 5 days after the determination letter. somethings prob wrong with your claim, call them asap
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Maxwell St. Laurent
•Thanks. Did you have any issues with your claim or was it straightforward? I've tried calling multiple times but can't get through.
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Annabel Kimball
This isn't normal timing. The monetary determination letter just confirms your potential benefit amount based on your wages. The actual approval should come within 7-10 days after that letter if everything is in order. Since it's been 3 weeks, there's likely something holding up your claim that requires additional review. Common issues that cause delays: - Identity verification flagged - Former employer contesting the claim - Missing/incomplete information - Random selection for additional verification You absolutely need to contact them. Your claim won't move forward on its own if it's stuck for any of these reasons.
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Maxwell St. Laurent
•Thanks for the detailed explanation! That makes sense. My employer did say they might contest it because they claim I quit (I was actually laid off). Could that be why? I've been trying to call every day but can't get through.
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Chris Elmeda
Oh no! If your employer contested the claim saying you quit when you were laid off, that would ABSOLUTELY cause this delay! The DOL has to investigate when there's conflicting information about why you're no longer employed. They might be trying to schedule a phone interview with you to get your side of the story before making a determination. Check your mail and email CAREFULLY - they might have sent you a notice about a scheduled phone hearing that you missed!!!
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Maxwell St. Laurent
•I've been checking my mail obsessively and haven't received anything about a phone interview. I'm going to double check my spam folder right now though. Would they email about this or only send physical mail?
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Annabel Kimball
•They typically send both mail and email for important communications like hearing schedules. Check your NY.gov messaging center too - sometimes notices appear there first. And be sure your contact information is up to date in your account.
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Jean Claude
I had a similar situation last month. My employer contested my claim, and it took 5 weeks from my monetary determination letter until I finally got approved and paid. The key was getting through to someone at NYSDOL who could tell me what was happening. After failing to reach anyone for 2 weeks, I found this service called Claimyr that connected me to an unemployment agent in about 25 minutes. It basically keeps dialing for you and gets you through their phone system. I was skeptical but it actually worked - the agent told me my claim was held up due to the employer contest and scheduled my phone interview right then. You can see how it works at https://youtu.be/Rdqa1gKtxuE and their site is claimyr.com if you're interested. Once I had my phone interview, I got approved within 3 days and they paid all my back weeks at once.
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Charity Cohan
•did you actually use this service? seems like a scam to me tbh
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Jean Claude
•Yes, I did use it. I was desperate after trying for two weeks to get through. Not saying it's the only option, but it worked for me when nothing else did. The agent I spoke with was definitely a real NYSDOL employee who had access to my claim info.
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Maxwell St. Laurent
•Thanks for the suggestion. I'm getting desperate so might try this. Did your employer also claim you quit when you were actually laid off? How did the phone interview go?
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Josef Tearle
THE WHOLE SYSTEM IS DESIGNED TO MAKE YOU GIVE UP!!!! I went through something similar last year and waited SIX WEEKS with ZERO communication! Then one day money just showed up in my account with no explanation!!! Never even got to talk to anyone! But my friend got approved in 4 days so it's COMPLETELY RANDOM who they decide to torture with waiting!!!!!
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PaulineW
you probably answered smething wrong on ur weekly certification. happened to my roommate. he said he was available for work but then also said he was on vacation for 3 days that week. automatic flag.
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Maxwell St. Laurent
•I double checked all my certifications and I'm pretty sure I answered everything correctly. I said I was ready, willing and available to work each week, actively looking for work, and didn't work or earn any money. Should I try re-certifying?
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Annabel Kimball
•No, don't re-certify for weeks you've already certified for - that can cause more problems. If your employer contested the claim stating you quit rather than being laid off, that's almost certainly the issue. That automatically triggers an investigation which requires a claims examiner to review and often schedule a fact-finding interview.
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Charity Cohan
u need 2 call right at 8:00am when they open. thats how i got thru after my account was on hold 4 weeks
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Maxwell St. Laurent
•I've tried that a few times but will keep trying. Do you know if it's better to call on certain days of the week?
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Shelby Bauman
This happened to me back in February. I think it depends on why you lost your job. My old boss initially told unemployment I was fired for misconduct when actually my position was eliminated. They had to investigate and it took like 5 weeks to get approved. Then all my back payments came at once. Also while I was waiting I figured out you can see if there are any issues with your claim by logging in to your account and going to the "View Payment History" page. If there's an issue, there will be some kind of message code next to the weeks that aren't being paid. Mine had something like "employer dispute" next to the weeks.
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Maxwell St. Laurent
•Thank you! I just checked and there is a code next to my weeks that says "employer dispute - pending hearing" so you were exactly right. At least now I know what's going on. Did you have to do anything special to prepare for your hearing?
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Shelby Bauman
•Glad that helped! For my hearing I just wrote down dates and details about what happened with my job ending. The interviewer asked a lot of specific questions about my last day, why I was let go, if I had any warnings, etc. Be honest but make sure you're clear about being laid off vs quitting. They'll also contact your employer to get their side. My interview was only about 15 minutes.
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Jean Claude
To answer your follow-up question - yes, my employer claimed I quit when I was actually laid off due to "restructuring." For the phone interview, I prepared by: 1. Writing down a timeline of events leading to my separation 2. Having my last few pay stubs ready 3. Finding emails or texts that supported my version of events 4. Having my supervisor's name and contact info handy The interview was about 20 minutes and pretty straightforward. The examiner asked specific questions about my last day, whether I received any warnings, if I was given a reason for separation, etc. I stayed calm and stuck to facts rather than getting emotional about it. Since you now know there's an employer dispute holding up your claim, your priority should be getting that phone interview scheduled. That's exactly why I finally broke down and used that call service - I needed to talk to someone who could schedule the interview.
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Maxwell St. Laurent
•This is incredibly helpful, thank you! I'm going to gather all those documents right away and prepare my timeline. I didn't think to look for supporting emails but I do have some that clearly show it was a layoff. I'll keep trying to get through to schedule the interview.
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PaulineW
monday and tuesday are the worst days 2 call. try wednesday afternoon
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Annabel Kimball
Based on what you've discovered with the "employer dispute - pending hearing" code, here's what you should expect next: 1. You should receive a notice in the mail with your scheduled phone interview date and time. These are typically scheduled 2-3 weeks out from when the dispute is identified. 2. The notice will include instructions about what documentation to have ready. 3. Make sure you're available at the scheduled time - if you miss this call, it can significantly delay your claim further. 4. During the interview, the claims examiner will ask specific questions about your employment separation. Be direct, factual, and consistent in your responses. 5. After the interview, a determination is usually made within 7-10 days. If you haven't received an interview notice within the next week, I would strongly recommend making contact with NYSDOL to check on the status and possibly get the interview scheduled sooner.
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Chris Elmeda
•I just went through this process last month and want to add one CRITICAL thing - after your interview, check your message inbox on NY.gov DAILY! They sent me a request for additional documentation after my interview with only a 48-hour window to respond! I almost missed it because I wasn't checking regularly enough!
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Maxwell St. Laurent
•Thank you both for this detailed information. I'll make sure to check both my physical mail and NY.gov messages daily. I don't want to miss anything important. Should I continue certifying weekly while waiting for this to be resolved?
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Annabel Kimball
•Yes, absolutely continue certifying every week! If you're eventually approved, they can only pay you for weeks you properly certified for. Missing certifications means you won't get paid for those weeks even if your claim is approved.
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Maxwell St. Laurent
UPDATE: I was finally able to get through to someone at NYSDOL! They confirmed my employer is contesting the claim saying I quit, when I was actually laid off. The agent scheduled my phone interview for next Tuesday. I'll update again after that happens. Thanks everyone for your help and advice!
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Jean Claude
•Great news! How did you finally get through? Was waiting on hold for hours or did you try something different?
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Maxwell St. Laurent
•I ended up using that Claimyr service you mentioned. Felt weird paying to get through but it worked in about 30 minutes and saved me days of frustration. Now I'm just preparing all my documentation for the interview.
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Maxwell St. Laurent
FINAL UPDATE: Had my phone interview yesterday, and just logged in to see my claim has been approved! All my back weeks are now showing as paid and the money should hit my account in 1-2 business days. The interviewer was actually really nice and the whole thing only took about 15 minutes. Having my timeline and supporting emails really helped. For anyone else dealing with an employer dispute - definitely prepare your documentation and make sure you get that phone interview scheduled ASAP. Thanks again everyone!
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Shelby Bauman
•Congrats! Must be such a relief after waiting so long.
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Annabel Kimball
•Great outcome! Thanks for updating the thread - it will help others who find themselves in similar situations.
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Sean Flanagan
Wow, what a journey! Thanks for sharing all the updates throughout this process - it's really helpful to see how these employer dispute cases actually play out. The timeline from your monetary determination letter (July 16) to final approval was about 5 weeks total, which aligns with what others have shared here. Your experience really shows how important it is to 1) check for those status codes in your payment history, 2) be persistent about getting through to someone who can schedule the interview, and 3) come prepared with documentation. Congrats on getting it resolved and getting all that back pay!
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Lydia Santiago
•This whole thread has been incredibly educational! I'm new to this community and dealing with my own unemployment claim issues. Seeing Maxwell's journey from confusion to resolution gives me hope. The fact that it took 5 weeks but he eventually got all his back pay is reassuring. I'm bookmarking this thread for reference - the advice about checking for status codes and preparing documentation for employer disputes is gold. Thanks to everyone who contributed their experiences and advice!
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Sara Hellquiem
Really glad to see this thread worked out so well! As someone who went through a similar employer dispute situation last year, I can confirm that having all your documentation ready makes a huge difference in these phone interviews. One thing I'd add for anyone else reading this - if your employer is claiming you quit when you were laid off, try to get any written communication from your employer about the layoff (emails, texts, even a termination letter if they gave you one). The claims examiner specifically asked me about whether I had anything in writing from my employer. Also, don't be discouraged if the whole process takes 4-6 weeks - the back pay comes all at once and includes the waiting period, so you don't actually lose any money, just have to wait longer to get it.
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Sara Unger
•This is such valuable advice! I'm currently dealing with a similar situation where my employer is claiming I was terminated for performance issues when I was actually part of a company-wide layoff due to budget cuts. I have some emails about the restructuring but didn't think to save texts from my manager. Now I'm going to go back through everything to find any written proof. The part about not losing money in the long run is really reassuring - it's just the cash flow situation that's stressful when you're waiting weeks for resolution. Thanks for sharing your experience!
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Diego Ramirez
Just wanted to chime in as someone who's been following this thread from the beginning - this is exactly the kind of detailed, helpful discussion that makes this community so valuable! Maxwell's situation perfectly illustrates why employer disputes cause such long delays, and seeing the step-by-step resolution process documented here will help so many people who find themselves in similar situations. The key takeaways for anyone dealing with employer disputes: 1) Check your payment history for status codes, 2) Don't panic if it takes 4-6 weeks, 3) Prepare documentation thoroughly, 4) Keep certifying weekly even while waiting, and 5) Be persistent about getting that phone interview scheduled. Thanks to everyone who shared their experiences - this thread should be pinned as a reference for employer dispute cases!
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Dmitry Sokolov
•I completely agree - this thread has been incredibly informative! As someone who just joined this community after starting my own unemployment claim process, seeing Maxwell's complete journey from initial confusion to final resolution is so helpful. The timeline breakdown is especially valuable - knowing that 5 weeks from monetary determination to approval is normal for employer disputes takes away a lot of the anxiety. I'm definitely saving this thread as a reference guide. The advice about gathering written documentation and being prepared for the phone interview could save people weeks of additional delays. Thanks to everyone who shared their experiences - this is exactly what makes online communities so powerful for helping each other navigate complex government processes!
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Yuki Nakamura
This thread is an amazing resource! I'm dealing with my first unemployment claim and was getting really worried about the delays, but seeing Maxwell's complete experience documented here - from the initial 3-week wait to discovering the employer dispute code to final approval - is incredibly reassuring. The timeline of 5 weeks total for an employer dispute case gives me realistic expectations. What really stands out is how important it was to check for those status codes in the payment history - that seems to be the key to understanding what's actually happening with your claim instead of just wondering why payments aren't coming through. I'm bookmarking this entire discussion as my unemployment survival guide. Thanks to everyone who shared their experiences and advice!
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Rajan Walker
•I'm so glad I found this thread! As a newcomer to both unemployment benefits and this community, Maxwell's detailed journey has been incredibly educational. What struck me most is how the system seems designed to be confusing - getting that monetary determination letter but then having no idea why payments aren't coming is such a common experience based on all these comments. The fact that you have to dig into your payment history to find cryptic status codes to understand what's actually happening with your claim is pretty frustrating from a user experience perspective. But seeing everyone come together to share their knowledge and help Maxwell figure it out really shows the value of communities like this. I'm definitely following the advice about checking for status codes and keeping detailed documentation. Thanks for sharing your complete experience - it's going to help so many people!
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KhalilStar
This thread has been absolutely invaluable! As someone who just started their unemployment claim journey after being laid off last week, I'm saving this entire conversation as my reference guide. Maxwell's experience perfectly illustrates what can happen when there's an employer dispute, and the community support here is amazing. The key insights I'm taking away: check your payment history for status codes if payments are delayed beyond 10 days, gather ALL written documentation from your employer about your separation, and don't panic if an employer dispute extends the timeline to 4-6 weeks. The fact that Maxwell got all his back pay at once after approval is really reassuring. One question for anyone still following - should I proactively gather documentation now even though my claim just started, just in case my employer decides to contest it later? I have emails about the layoff and my termination letter, but wondering if there's anything else I should be collecting while it's fresh. Thanks to everyone who shared their experiences here - this community is a lifesaver for navigating such a confusing system!
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Sophie Hernandez
•Absolutely gather all that documentation now while it's fresh! Having gone through this process myself, I can tell you that collecting evidence proactively is so much easier than trying to reconstruct everything weeks later when you're stressed about delayed payments. Keep those layoff emails, your termination letter, any texts from supervisors about the restructuring, even company-wide announcements about downsizing if they sent any. Also screenshot or save your final pay stub and any communication about your last day of work. The claims examiner will ask very specific questions about dates, who told you about the layoff, and whether you received any warnings or performance issues beforehand. Having all this organized in a folder (digital or physical) will make you feel so much more prepared if an employer dispute does arise. Better to have it and not need it than scramble to find everything later!
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Emma Anderson
•Great advice from Sophie! I'd also suggest taking screenshots of your online employee portal if your company has one - sometimes there are announcements about layoffs or restructuring posted there that could be helpful evidence. Also, if you had any conversations with HR about severance, COBRA, or final paycheck details, try to get those in writing via email if possible. Even something like "Thanks for explaining the layoff process today" in an email creates a paper trail. The more documentation you have showing this was a company-initiated separation rather than you quitting, the stronger your position will be if there's a dispute. Maxwell's experience shows how much easier the process becomes when you're well-prepared with evidence!
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Ashley Simian
•Yes, definitely collect everything now! I learned this the hard way when my employer contested my claim 6 months ago. Having your documentation organized ahead of time is crucial. In addition to what Sophie and Emma mentioned, I'd also suggest keeping a simple timeline document with dates and what happened - like "March 15: Manager told me about layoffs, March 20: received official termination letter, March 22: last day of work." The claims examiner asked me very specific timeline questions during my phone interview. Also, if any coworkers were laid off at the same time, keep their contact info handy - sometimes having witnesses to company-wide layoffs can help your case. The whole process is so much less stressful when you're prepared!
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