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Have you tried calling the ny unemployment office? Sometimes they can give you more specific info based on your situation.
Try early in the morning, like right when they open. That's how I finally got someone on the line.
6M
Try this number (518) 474-8390 press 0 and when the operator comes on tell them to transfer you to NY Unemployment
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OP, make sure you're keeping detailed records of EVERYTHING. Every call, every letter, every online submission. You never know when you might need to prove you've been trying to resolve this. CYA always when dealing with govt agencies!
That's great advice, thank you! I'll start a log right away. Better late than never, right? š
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idk if this helps but I had to submit additional proof of employment when I first filed. like paystubs and a letter from my employer. maybe they need something similar from u?
That could be it! I'll dig up my old paystubs and see if I can get a letter from my last job. Thanks for the suggestion!
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Have you checked there online portal? Sometimes payments show as pending there before they hit your bank account.
I didn't even know there was an online portal! I'll look into that, thanks for the tip.
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Ugh, I feel your pain. I've been playing phone tag with them for weeks. It's like trying to catch a unicorn š¦
Phone tag? More like phone hide and seek, and we're always 'it' š
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have u tried turning it off and on again? š¤£ jk jk... but for real, sometimes clearing your browsers cache or trying from a different device can help with the online stuff. worth a shot!
I dont mean to be that guy, but are we sure its not a problem with OPs phone? Like maybe ur carrier is dropping the calls? Just a thought before blaming the unemployment office (even tho they do suck lol
I considered that, but it's only happening with these calls. Everything else works fine. Plus, I've tried from different phones too. Pretty sure it's on their end.
5M
Ah gotcha. Yeah, sounds like its deffo their problem then. Sorry ur dealing with this bs man
5M
This whole system is a joke. They make it so hard on purpose so people just give up. Stay strong and keep fighting!
Idk man, I think they're just overwhelmed. My cousin works for the unemployment office and says its absolute chaos there too.
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Maybe, but that's no excuse. They've had plenty of time to fix this mess. š¤·āāļø
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Pro tip: call right when they open. I mean like, be dialing at 7:59:59 if they open at 8. Sometimes you can get through before the queue fills up.
This! Also, try calling on Wednesdays. For some reason it seems to be their slowest day.
5M
Have you tried reaching out to your local representative? Sometimes they can help cut through the red tape when dealing with government agencies.
Oof, cross-state unemployment issues are the worst. Sending you good vibes, OP! š
Thanks, I appreciate it! Gonna need all the good vibes I can get š
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Anyone else think its ridiculous that we gotta jump through all these hoops just to get what we're entitled to? The whole system needs an overhaul smh
Preach! š It's like they make it difficult on purpose to discourage people from claiming.
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For real. In 2023, you'd think they'd have a better system for this stuff. But noooo, we're still dealing with fax machines and busy signals š
4M
Hey OP, when you do get through to someone, make sure to get their name and a reference number for the call. It'll save you a lot of headache if you need to follow up later.
Good idea, thanks! I'll definitely do that.
4M
Have you checked if there's any system maintenance scheduled? Sometimes they do updates that can cause login issues.
I swear, dealing with unemployment is like playing whack-a-mole. Fix one problem and another pops up š
More like whack-a-soul. This system is draining the life outta me
4M
Pro tip: if you're having trouble getting through on the phone, try reaching out via their social media accounts. Sometimes they respond faster there. Worth a shot! š¤·āāļø
Really? Which platform worked best for you?
5M
I had luck with Twitter, but I've heard Facebook can work too. Just be careful not to share any personal info publicly!
5M
Guys, I'm legit about to lose my mind. Been waiting 3 months for an update. Anyone else in the same boat? How are y'all staying sane?
3 months? That's rough buddy. I'm at 2 months and already pulling my hair out. Hang in there! š©
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Oof, that's brutal. I've been distracting myself with free online courses. Might as well learn something while we wait, right? š¤
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Lucas Lindsey
This is ridiculous. We pay taxes for this service and cant even use it. Has anyone tried contacting their local representatives? Maybe if enough of us complain, theyll do something about it.
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Sophie Duck
Good idea! I'm gonna email my rep right now. This is unacceptable.
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Austin Leonard
I tried that. Got a generic 'we're looking into it' response. But maybe if more people do it...
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Anita George
Guys I finally got through today after 3 weeks of trying! Keep at it, don't give up!
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Abigail Spencer
Congrats! š Any tips for the rest of us still stuck in phone hell?
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Anita George
Honestly, just persistence. I called 43 times today before I got through. It's exhausting but worth it.
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